Westhoughton Hardware - Bolton

Westhoughton Hardware: A Premier DIY Supply Provider

Westhoughton Hardware, located at 2-3, Pavilion Square, Westhoughton, Bolton BL5 3AJ, United Kingdom, is a well-established and highly regarded hardware store serving the local community and beyond. With a strong commitment to customer service and a comprehensive selection of products, it has become a trusted destination for both seasoned DIY enthusiasts and those embarking on their first home improvement project. The store’s telephone number is 1942841290, and its website, westhoughtondiy.co.uk, provides further details and product availability. The business prides itself on offering a personalized shopping experience, reflecting a genuine desire to assist customers in finding precisely what they need.

Location and Accessibility

Westhoughton Hardware occupies a prominent position within Pavilion Square, Westhoughton. This central location makes it easily accessible by car, public transport, and foot. Crucially, the store offers a wheelchair-accessible car park and wheelchair-accessible entrance, demonstrating a commitment to inclusivity and ensuring that all customers can enjoy a comfortable and convenient visit. The store’s design and layout are meticulously planned to facilitate a quick visit, recognizing that customers often have limited time.

Product Range and Services

The store’s core offering revolves around a broad range of hardware, catering to a diverse spectrum of needs. Customers can expect to find everything from tools and fasteners to plumbing supplies and electrical components. Furthermore, Westhoughton Hardware maintains a significant inventory of building materials, paint, and decorative items, effectively functioning as a one-stop shop for many DIY projects. The availability of a wide variety of materials is a key factor in why many customers choose Westhoughton Hardware over larger competitors like B&Q or Screwfix. The staff’s expertise in selecting the right products for specific applications is a valuable asset for those seeking guidance or advice.

Payment Options and Customer Convenience

Westhoughton Hardware has embraced modern payment methods to enhance customer convenience. They accept a variety of credit cards and debit cards, and also facilitate NFC mobile payments, offering flexibility and speed during the checkout process. This commitment to accepting various payment forms reflects a responsiveness to evolving customer preferences. The store’s focus on convenience is further underscored by its delivery service, allowing customers to have their purchases brought directly to their doorstep.

Customer Feedback and Reputation

The store has garnered considerable positive feedback from its clientele, evidenced by the impressive 307 reviews on Google My Business. The average opinion is 4.7/5, a testament to the consistently high level of service and product quality that Westhoughton Hardware provides. Customers frequently commend the staff’s helpfulness, their willingness to go the extra mile to solve problems, and their overall commitment to customer satisfaction. Many reviewers highlight instances where staff members have provided valuable assistance, such as identifying the correct parts for a repair or offering advice on project execution. One customer described a recent experience where a small piece of rubber pipe was provided free of charge, enabling the repair of a customer’s vehicle. These anecdotes underscore the genuine care and dedication exhibited by the team at Westhoughton Hardware.

Key Features Summary

• Comprehensive Hardware Selection: A vast inventory catering to diverse DIY requirements.
• Dedicated Customer Service: Staff known for their helpfulness and problem-solving abilities.
• Accessibility: Wheelchair-accessible facilities ensuring inclusivity.
• Convenient Location: Situated in a central and easily accessible location.
• Modern Payment Options: Accepts credit cards, debit cards, and NFC mobile payments.
• Delivery Service: Offers convenient delivery to customers’ homes.

In conclusion, Westhoughton Hardware stands as a reliable and customer-focused hardware store, offering a combination of quality products, knowledgeable staff, and convenient services. Its commitment to accessibility and customer satisfaction has cemented its position as a valued member of the Westhoughton community. Potential customers seeking a personalized and efficient DIY supply experience are strongly encouraged to visit or explore the westhoughtondiy.co.uk website.

👍 Reviews of Westhoughton Hardware

joel H.

5/5

Brilliant old school diy shop, very helpful and always go out of their way to help solve your problems/needs.
Just like when i popped in recently as i needed a small piece of rubber pipe, we found what I needed and as it was only a small piece, they gave it to me for free!
That pipe helped get my wifes car back on the road.
I have and will be a future customer.

Paul

5/5

Has nearly anything you need in one place. I always come here to see if they have it before going to B&Q or Screwfix. Staff are friendly and approachable, and will always help out to find something or advising what could work.

Tash W.

5/5

I have always found everything I needed in here at reasonable prices.
The staff have been helpful every time I've been in. They even used gender neutral terms to refer to customers/people which really helps it to feel friendly and inclusive.

Dolly M.

1/5

Ordered from here through amazon first they send the wrong colour I have tried calling Facebook and amazon to speak to someone about this, no one has bothered to reply and it's now been 3 days since me first trying to reach anyone. This is not a good way to conduct business and I would personally avoid at all costs or your money will be wasted.

Red D.

5/5

Great staff in this shop. Really helped me out

Dean T.

5/5

I absolutely love this Hardware shop. That’s the 5th time I’ve been in and managed to get stuff I would struggle to get in B&Q. Extra helpful and so highly recommended.

Melanie P.

5/5

Great local DIY..got everything needed!

Stephen A.

5/5

One of those unique places where you go in for one item but can easy spend some considerable time browsing.
An Aladdins cave of household items, if they haven't got what you want, it isn't worth having!!