Utility Bidder - Manchester

Ben M.

I'd advise to avoid where possible.

On the 2nd April 2024, we reached out to Utility Bidder in order to assist us in finding a better rate for our gas and electric supplier at our commercial property.

I spoke with, who I thought, was a great member of staff - really helpful. Little did I know, it was just part of their sales tactics.

They first started by getting the best possible prices from our current supplier, before tendering our requirements out to their network.

Within a few minutes, she come back to me with prices (which weren't too bad in all honesty).

In the meantime, I said I was going to be speaking to my existing supplier to find out their best prices - the colleague I spoke with informed me she already had done, and they were the initial prices and not to contact them (I was confused as to who she spoke with initially).

In the meantime, I'd already poke with my existing supplier and requested a price from them, but because their member of staff told me that they'd alreadyspoke to them and got the prices, I continued to enter an agreement with Utility Bidder and our new supplier.

I then received the prices from my current supplier, who came in a A LOT cheaper than Utility Bidder had actually told me (when I mean cheaper, I mean over 75%). When I queried this, I was informed by their customer service that my supplier wouldn't put me on this contract due to me having a low credit score (due to being a new business).

I checked with my supplier if the credit check would impact the decision on me taking out this new contract, where I was informed that the credit check WOULD NOT impact the new prices and contract.

So, in conclusion - I was lied to by two members of Utility Bidder's staff in order to get me to stick with them, than my existing supplier.

If you do use them, do your own due diligence and ignore what they say until you have your own evidence to show that they are cheaper.

Justin R.

Absolutely shocking company lied to me once we had signed the contract what a surprise !
For further details I have made a review on trust pilot site with more detail but just remember they get paid by commission from the suppliers which says it all really doesn’t it if they are getting paid by them DONT trust them.
NEVER trust an energy supplier EVER or utility bidder or anyone like them.

Louise N.

Utility Bidder may appear friendly and helpful, even tell you they give advice and are not sales agents, but trust me they use every trick to get you to sign up; they don't go into the Contract terms or their own T&C's before getting you to sign and by then it is too late. There is no cooling off period for business contracts and Utility Bidder quickly cease to be friendly the minute you question their tactics or motives.
Beware: check out their T&Cs which include that Utility Bidder is entitled to charge £750 if your Contract doesnt go live and their full commission for the full term.
Do yourself a favour and go direct to the big 6 energy providers

Matt D.

Scammers !! I open my business in december and trust them to find me the best contract. they force me to sign a 5 years contract at the highest energy rates in the UK and now i'm stuck. do not recommend, go straight to suppliers.

Georgia T.

Prices with Utility Bidder were significantly cheaper compared to going direct to the supplier. Tracy Bond helped me throughout the process and had great customer service skills. She provided professional support throughout and called me back when she had promised. Would highly recommend.

Rebecca C.

Paul was very helpful - quick to reassure us after issues with other brokers. Went further to get us a better deal without committing to a long contract. Highly Recommend.

Christine B. T.

Utility Bidder saved me a lot of time and money comparing business electricity offers. Their customer service is super efficient, professional and very friendly, a pleasure to deal with. We have used them for several of our business electricity contracts now and I would highly recommended them!

Alex L.

I went with these guys thinking it would make the whole process of switching energy suppliers easier as they’ll organise it all and get some better rates. It’s now been 5 MONTHS and I still haven’t been switched over to the new energy supplier despite all contracts and readings being sent over months ago.

Communication is also extremely poor as they don’t call you back despite being told they will, in addition to this the only time you can get an email response from the agent you’re dealing with is if you send 3/4 emails demanding a response/update and even then it takes them 1/2 weeks to finally respond.

The rates they achieved seemed okay, but at this rate I’ll never even get to use those rates! A waste of time and you’re better off getting your rates direct or to be honest from Literally any other company.