UPS Dewsbury - Dewsbury

UPS Dewsbury, located at Kings Mill, Mill Street East in the post code area of WF12 9AP, stands as a prominent Logistics service provider within the Dewsbury region of West Yorkshire, United Kingdom. This strategic location places it within reach of both local businesses and residential customers seeking reliable shipping and delivery solutions. While specific branch details might evolve, the UPS network itself offers a comprehensive suite of services designed to meet a wide array of needs, from time-sensitive package delivery to complex international freight management. Understanding the capabilities and accessibility of UPS Dewsbury is crucial for anyone operating within or transacting with the Dewsbury area.

The UPS Network: A Global Presence

UPS, the company behind the Dewsbury location, is a world-renowned leader in Courier service and logistics. Founded in 1907 as a messenger service, UPS has grown into one of the largest package delivery and supply chain management companies globally. Its extensive network spans thousands of routes worldwide, connecting businesses and individuals across continents. The UPS presence in Dewsbury, while potentially a regional hub or distribution point, operates under the umbrella of this vast global infrastructure, ensuring consistency and reliability for customers regardless of their specific location within the United Kingdom or beyond.

Core Services Offered

UPS Dewsbury, like other UPS locations, primarily offers its core services:

• Standard Courier Service: This involves the timely delivery of packages and documents, often with tracking capabilities, to various destinations within the UK and internationally. Customers can typically schedule pickups or drop off items at designated UPS locations or partner drop-off points.
• Express Delivery Options: For time-critical shipments, UPS provides expedited services, ensuring packages reach their destination within guaranteed timeframes, often overnight or even same-day for premium options. This is vital for businesses needing rapid turnaround times.
• International Shipping: Leveraging its global network, UPS Dewsbury facilitates the import and export of goods worldwide. This includes handling customs clearance documentation and navigating international shipping regulations, simplifying cross-border trade.
• Supply Chain Management: Moving beyond simple package delivery, UPS offers sophisticated supply chain solutions tailored to the needs of larger businesses. This can encompass warehousing, inventory management, value-added services (like labeling, packaging, and data capture), and freight forwarding. Businesses requiring efficient movement and management of goods can benefit significantly from these integrated logistics solutions.

Utilizing UPS Services

Engaging with UPS Dewsbury or its services is typically straightforward. Customers can utilize the official UPS website available online, providing a user-friendly interface for shipping, tracking, and accessing account information. Alternatively, services can be booked by phone, although specific contact numbers for local branches might require a search. For physical interaction, customers may need to visit the Kings Mill location during operational hours to drop off packages, pick up shipments, or seek assistance from customer service representatives. The UPS website also provides downloadable shipping forms and resources to facilitate the process for individuals or businesses handling their own shipments.

Customer Feedback and Engagement

Customer perception of UPS Dewsbury, as part of the wider UPS brand, can be gauged through online platforms. It is noted that this specific UPS location has accumulated 169 reviews on Google My Business, offering insights from local customers. The average customer rating stands at 2.1 out of 5 stars. While this score suggests potential areas for improvement regarding service quality, reliability, or customer experience, it's essential to recognize that UPS, as a large international corporation, generally maintains a reputation for operational efficiency, particularly for time-definite deliveries. Customers seeking reliable courier and shipping services often find UPS to be a dependable choice despite occasional service variations or pricing concerns that might be reflected in lower review scores compared to competitors.

Regardless of the review score, UPS remains a benchmark in logistics and courier services globally. Its extensive network, technological integration, and diverse service offerings make it an indispensable partner for businesses and individuals requiring efficient and reliable shipping solutions, including those in the Dewsbury area. For anyone exploring shipping options within the UK or beyond, understanding the capabilities of UPS Dewsbury, as part of the broader UPS network, is highly recommended.

👍 Reviews of UPS Dewsbury

Chris D.

1/5

I’ve been facing some frustrating issues with UPS recently. The system wouldn’t let me change the assigned delivery address, nor could I select my local drop-off centre as an alternative. I even made the trip to the depot, only to find it closed—and the signage there was awful, making it hard to know where to go. At this point, I’m honestly starting to think a carrier pigeon might be more reliable. I hope UPS can improve their customer service, delivery flexibility, and depot signage, because this experience has been quite disappointing.

Amber M.

1/5

So now UPS Dewsbury is stealing children's parcels! My daughter ordered from ebay with her own money and on the 29th, delivery was attempted 5 hours roughly after expected delivery time. 30th came and the parcel was marked as delivered. No parcel was delivered. I called and was told the they spoke to the driver and the parcel was damaged and the driver suspects items missing so was taking it back to the depot and an investigation would be raised. Today (3rd) I've had to raise the investigation myself as no updates have been done and my parcel is nowhere to be seen! Why mark it as delivered if its not getting delivered? I did not speak to or see any driver in this whole process! WHERE IS MY CHILDS PARCEL!

Tawsif P.

1/5

I have had the same issue as mentioned in other reviews. My item has been sent out for delivery for the last 3 days and all 3 days I have got an email in the evening saying the delivery will be delayed by 1 days. I contacted the company i bought the item from and they explained it’s because the delivery driver didn’t have time to finish all their deliveries for the day so had to take them back to the depot. 3 days in a row… Poor poor planning. It needs to improve.

Simon M.

1/5

Extremely poor service! The company I work for spend almost £40k per year with UPS and they can’t be bothered to collect our parcels which were due for an am collection! Management tells the drivers to just leave them for next time! Unfortunately I have to leave 1 star but they really don’t deserve that one😕

Dave A.

1/5

Once again no delivery, as ( Supposedly ) address information required, that is rubbish, address is correct, already saved in the system, but we have had this before with UPS, fine one day, but not another day, problem always seems to be later in the day, as they want to get home to the depot in Dewsbury about 75 minutes away, UPS are 5% of our deliveries, but make up 90% deliveries failed to us, advised our suppliers they need to find an alternative in the future, one has already put the change in place as they confirmed we are not the only ones with this problem. Signed up to text notifications, ( so they have my mobile ) but never get any, so that's also a waste of time.

CrisDunk H.

1/5

This depot have sent my package out 4 days in a row for delivery and still have failed to deliver, they say it's due to an "operational delay" in other words the driver was too busy. This would be a fine excuse for the first day and maybe the second if I'm being nice but the 3rd and 4th days it should have been made priority and delivered first especially as they've now had my package for a week.
Appalling service, luckily I bought via amazon so I can get a full refund but I will be avoiding UPS from now on.
What's worse is you can't ring them directly to see what's happening you have to ring national number and all they can tell you is the tracking info you can see anyway, seems a pointless job to employ someone for in that case.

Nick F.

5/5

Parcel had to be signed for but I had to nip out for 5 mins and missed the delivery 🤦🏼‍♂️. UPS took my parcel to the local UPS hub (newsagent round the corner) and left it there for me to collect the same day. Brilliant service, no 24hr delay and then having to travel miles to a warehouse during work times to collect. Thank you.👍

b B.

1/5

The worst courier service I have ever experienced. Was meant to be delivered 3 weeks ago and still nothing.
Absolute joke.
Do not use this company