UK Storage Swindon - Swindon

Toby M.

I would highly recommend UK Storage Company. The Swindon facility is clean and tidy. I was very happy with the security, confident my belongings were safe.
Their customer service team are great. Professionall, friendly and accommodating as my situation changed.
I would use them again should the need arise. Thank you.

Cathy C.

I would highly recommend this company for storage. I needed a unit whilst moving home. The process to hire a unit was simple and easy to understand. The staff are friendly and helped me choose the correct size unit for my needs. The units are excellent value for money.

Trudy J.

I’m really happy I chose UK Storage. The facility is excellent and well organised. It was easy to set up the account initially online and make the first payment. They ask you buy their insurance which is reasonable and convenient although you can provide your own cover if you show evidence of it. You are texted a code and your locker number for the gate nearer your booking. You then can come and go as you please within working hours or for a small charge you can have 24/7 access. On your first arrival you just get yourself there and find your locker using the helpful floor plan near the lift. On the floor of your locker is a little box with your barrel lock (purchased as part of the sign up). Then have fun making many trips using the trolleys and lifts as much as you want. Weekdays are quieter so therefore your trips will be quicker (no waiting for lifts).

Throughout my storing I rang up about various things and found staff to always be available helpful and friendly. They’re a really nice bunch of people who run the facility and they made our moving home experience that bit less stressful. Thanks to Aidan for finishing up our account in the custom efficient and friendly manner. I received a refund for the days I didn’t use which was a bonus. Thanks. 😊

Victor S.

Avoid This Company at All Costs

My experience with this storage company has been nothing short of a nightmare. I was illegally locked out of my storage unit due to a so-called "outstanding balance" that didn’t even exist. To make matters worse, customer service was beyond appalling—they shouted at me, talked over me, and treated me like a criminal. They claimed the lockout was due to a balance on an account belonging to a completely different person, which is absurd and legally questionable.

The company has shown a complete lack of professionalism and respect for their customers. I was coerced into paying unjust fees, and despite lodging a formal complaint, they never bothered to respond. This business is clearly more interested in exploiting their customers than providing any semblance of service.

If you're considering using this storage company, think again. Save yourself the frustration, stress, and potential legal battle—find a storage provider that actually values its customers.

Trudy G.

Storage unit. Good location. Clean but extremely expensive. I was paying nearly £400 a month to store furniture from a 3 bed house. I explained I couldn't afford to pay this and asked them what they could do to reduce cost as I had received a lower cost quote somewhere else. They said they couldn't help at all.

Marc E.

The site is easy to access and use and the one the time I had to contact support (because I'd forgotten my entry code) they were helpful.

The cheapest rooms are on the top floor so it takes a bit more time to load / unload those via a cargo lift than it would on a ground floor unit.

I'd use them again.

Cheryl T.

Superb storage facility. Great location, access was easy and I felt safe on my own there which is important. Units were clean and easy to use.
Do go for a ground floor option if you can, it made life much easier. Price definitely wasn't the cheapest but offered value for money for my needs.
Finally closed my unit this month. The account closing process was seamless and my part-month refund happened on time. Happy to recommend here. Even better if you try to use the offer period rather than keep it for ages like I did as prices did creep up over time.

Alan F.

The vast majority of 'issues' on this site are those generated by customers taking the easy way out. Some of the worst drop and leave nails and screws in the carpark. Thankfully, the maintenance crew here is good, and the units and access areas are always kept clean.
Recommended !