Toolstation Morpeth - Morpeth

Toolstation Morpeth: Your Comprehensive Hardware and Home Improvement Partner

Nestled within the industrial landscape of Morpeth, Northumberland, Toolstation Morpeth operates as a cornerstone for all things hardware, building materials, and home improvement. Located at Coopie's Lane Industrial Estate, Coopies Way, Morpeth NE61 6JN, this branch of the well-known Toolstation group serves the local community and surrounding areas with a vast array of products and services designed to meet diverse needs, from professional requirements to DIY enthusiasts.

Location and Accessibility

Found within the Coopie's Lane Industrial Estate, the Toolstation Morpeth facility is easily accessible via regular road networks. Its position within an industrial estate suggests a focus on serving both businesses and individuals who value efficiency and a wide selection. Crucially, the store is committed to ensuring a smooth visit for everyone. It boasts a wheelchair-accessible car park, an accessible entrance, accessible seating, and a wheelchair-accessible toilet, demonstrating a thoughtful approach to inclusivity and ensuring that practical needs are met alongside product offerings.

A Vast Range of Specialties

Toolstation Morpeth excels in a multitude of categories essential for any project, large or small. It functions as a one-stop destination covering:

• Hardware and Metal Fastening: Screws, bolts, nuts, washers, and an impressive range of nails.
• Building Materials: Bricks, tiles, insulation, and various construction essentials.
• Electrical Supplies: Wires, cables, connectors, switches, outlets, and electrical tools.
• A notable mention goes to their comprehensive stock of electrical components and wiring materials.
• Home Improvement: Paints, varnishes, wallpaper, and finishes.
• For those seeking paint or other surface treatments, their paint store section is a valuable resource.
• Plumbing Supplies: Pipes, fittings, seals, and other essential plumbing components.
• Tools: Spanners, screwdrivers, drills, cutters, and power tool accessories.

This extensive catalogue, covering everything from basic hardware store needs to specialized tool store offerings, makes Toolstation Morpeth a go-to destination for sourcing materials for renovations, repairs, new builds, or simple household fixes.

Customer Service and Convenience

Customer feedback consistently highlights the excellent service received at Toolstation Morpeth. Reviews frequently mention staff who are knowledgeable and genuinely helpful. For instance, one customer expressed deep appreciation for employees named Andrew and Dan, who successfully located the precise parts needed, attributing this to a superb customer service experience. This focus on staff training and customer interaction is key to their positive reputation.

Furthermore, the store offers practical conveniences:

• In-store shopping for immediate gratification.
• In-store pick-up for online orders purchased from toolstation.com.
• Delivery services, including the notable option of same-day delivery in certain circumstances, providing flexibility for busy customers or urgent needs.
• Wi-Fi availability, ensuring patrons can connect during their visit.

The store accepts various payment methods, including credit cards, debit cards, and NFC mobile payments, and also stocks batteries for a variety of devices.

Planning Your Visit

For individuals seeking a reliable source for hardware, building supplies, or home improvement items, Toolstation Morpeth presents a compelling option. Whether you're a professional tradesperson requiring bulk materials or a homeowner undertaking a DIY project, the store's comprehensive range is a significant asset.

Before visiting, consider your needs:

• For immediate availability, check if your required item is listed in their quick visit or stock checker section online.
• Use their website, toolstation.com, to browse products, compare prices, and place orders for in-store pickup or delivery.
• Utilize the phone number provided, 3303333303, to inquire about specific stock availability or to arrange services.

With its focus on customer satisfaction, a welcoming atmosphere, and a truly extensive product selection, Toolstation Morpeth stands out as a vital resource for anyone involved in construction, maintenance, or home enhancement in the Morpeth area.

Customer Feedback Summary

The performance and service at Toolstation Morpeth are frequently lauded in customer reviews. The store maintains a strong reputation with a high average rating, currently standing at 4.7 out of 5 stars based on 38 Google My Business reviews. Customers consistently praise the friendly and helpful staff, often highlighting specific employees for their expertise and dedication. For example, reviews mention appreciation for team members who efficiently find the correct parts, demonstrating a clear understanding of customer needs and a commitment to problem-solving.

Efficiency and practicality are also key themes in the feedback. Several customers commend the store's ability to provide exactly what they require, such as specific decking board screws and drill bits, often mentioning quick turnaround times, even on busy days like a bank holiday Monday. This efficiency underscores the store's operational capability and responsiveness.

Furthermore, the positive remarks about customer service are complemented by recognition of the store's facilities and services, such as same-day delivery and the availability of various payment methods. The overall sentiment points towards a trustworthy and customer-centric business that successfully blends a broad product range with attentive service, making it a highly recommended choice for hardware and home improvement needs.

👍 Reviews of Toolstation Morpeth

Milan J.

5/5

Very appreciative of the help given by both Andrew and Dan finding us the correct parts we needed. Lovely attitude from both of them and superb customer service. Toolstation should be proud of these top employees. Highly recommended 🙂

Sarah J.

5/5

Excellent customer service at Toolstation Morpeth.
They had exactly what my husband needed (decking board screws and drill bits)
In and out in 5 mins on a bank holiday Monday 😀

Brian C.

5/5

Very friendly welcoming and helpful at the Morpeth branch.
We needed 3 new toilet seats only had 2 in stock, not a problem as the Morpeth salesman ordered me the third which was delivered next day.
When I got home on opening the first one I noticed the hinge was broken so I contacted customer service team, nothing was a problem they arranged to have it collected next day to look at the problem then without any issues sent a new replacement next day delivery.
Excellent all round service and customer care
Thank you Toolstation.

On T. L.

1/5

Useless branch! Standing in a huge queue because no one will get click and collect items! Ridiculous

Heather L.

5/5

Visited the store on Sunday for a tyre pressure inflator. The service was excellent and the staff very helpful; Dan even helped us to pump up the tyres! Thank you so much for going beyond your normal duties. We will definitely visit again.

Williams A.

5/5

Toolstation Morpeth is a one stop shop where you get so many things ranging from electrical, plumbing to household goods.
The staff are exceptional and top notch professionals.
They are the best in the business
I am very pleased with the services provided by the Morpeth team. Terry 's technical support is simply superb. Great guys!

M B.

1/5

Small store with little to no item availability basically a click and collect branch. They can't even get that right. I ordered an item for next day delivery 2 days later it's still not in store ridiculous. Sole traders and businesses can't run this way.

Paul B.

5/5

Fantastic repeated service from here and Dan in particular. No matter what my query is their help and dedication to the customer is above anywhere else. So lucky to have toolstation with incredible service in Morpeth Customer service as it should be! Thanks