The Bullen Healthcare Group Ltd - Liverpool

Address: Bullen Healthcare, Glacier Buildings, Brunswick Business Park, Harrington Rd, Liverpool L3 4BH, United Kingdom.
Phone: 800888501.
Website: bullens.com
Specialties: Medical supply store, Distribution service.
Other points of interest: Delivery, Wheelchair-accessible car park, Wheelchair-accessible entrance, Debit cards, Credit cards.
Opinions: This company has 101 reviews on Google My Business.
Average opinion: 3.6/5.

📌 Location of The Bullen Healthcare Group Ltd

The Bullen Healthcare Group Ltd Bullen Healthcare, Glacier Buildings, Brunswick Business Park, Harrington Rd, Liverpool L3 4BH, United Kingdom

⏰ Open Hours of The Bullen Healthcare Group Ltd

  • Monday: 9 am–5:30 pm
  • Tuesday: 9 am–5:30 pm
  • Wednesday: 9 am–5:30 pm
  • Thursday: 9 am–5:30 pm
  • Friday: 9 am–5:30 pm
  • Saturday: Closed
  • Sunday: Closed

The Bullen Healthcare Group Ltd is a reputable medical supply store and distribution service based in Liverpool, United Kingdom. With a commitment to providing high-quality healthcare products and exceptional customer service, the company has established a strong reputation in the industry. Located at the address: Bullen Healthcare, Glacier Buildings, Brunswick Business Park, Harrington Rd, Liverpool L3 4BH, United Kingdom, Bullen Healthcare is easily accessible by phone at 800888501, and through their website bullens.com.

Specializing in medical supply distribution, the company offers a wide range of products and services, making it a one-stop-shop for all healthcare needs. Some of their specialties include:

  • Medical supply store
  • Distribution service

Other points of interest include:

  • Delivery
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
  • Debit cards
  • Credit cards

The company has received numerous positive reviews, with an average opinion of 3.6/5 on Google My Business. Many customers have praised the company for its efficient service and friendly staff, with some even going as far as to express their personal gratitude for the support they have received over the years.

One such customer, Marie, shares her appreciation for the company and its employees, specifically mentioning a lovely lady named Julie who went above and beyond to assist her daughter Toni Purcell, who was with Bullen Healthcare for many years before her passing in May 2025. This sentiment is echoed by many others, who have expressed their gratitude and admiration for the staff's dedication to customer service.

👍 Reviews of The Bullen Healthcare Group Ltd

The Bullen Healthcare Group Ltd - Liverpool
Marie S.
5/5

Hello my name is marie. My daughter Toni purcell was with bullen for many many years. She passed on the 16th may 2025. I would like to thank bullen, especially a lovely lady named Julie who i have come to know over the vears you have been an absolute pleasure all ways there above and beyond all ways sorting tonis supplies out . Such a caring lady. I shall miss our chats. I felt as if you were my friend ❤️ always ready to sort us out and a little chat. I hope her well . Thank you so much Julie again . Can't thank her enough. X.

The Bullen Healthcare Group Ltd - Liverpool
Sylvia K.
1/5

If I could give this zero, I would. I have dealt with Bullens since mid 1980's mostly without fault. But today, this is a review I must make as it has cost me and absolutely destroyed my Easter Bank Holiday weekend, and someone needs to compensate me! To say I am fuming, is under stated as I am having to stay in bed, all weekend, until I can telephone on Tuesday, even then, it won't be sorted for me Tuesday!
Last Monday 14th April, having ordered in good time for the upcoming BH weekend, I received my delivery of my repeat prescription of Stoma products. Last night, Friday 18th April, I needed to start using my newest delivery, and was horrified when I opened the box. I use a 2 piece ostomy pouch which includes 1 x stoma bag and 1 x separate base plate to attach bag. I was there expecting to receive 4 x boxes of 10 stoma bags, and, 8 x boxes of 5 base plates. I don't care who it is, be it admin staff who takes orders or who ever packs boxes, whoever made this HUGE ERROR during the process of my order, a head needs to roll! I HAVE 4 X BOXES STOMA BAGS WITH ZERO BASE PLATES!!!!!!! I now have to spend whole weekend until Tuesday 22nd April, using tons of kitchen roll over my stoma. HOW HUMILIATING!!!!! NOT ONLY HUMILIATING BUT I HAVE HAD TO CANCEL MY BH WEEKEND PLANS AS THERE IS NO WAY I CAN LEAVE THE HOUSE!!!! THANKYOU!!!!!

Date of experience: 18 April 2025

The Bullen Healthcare Group Ltd - Liverpool
MattyBRapsPA
2/5

I reached out to this company at the start of 2025 after being diagnosed with HS. The salesman that spoke to me and explained the process was amazing.

It then went downhill…fast.
I’m still yet to receive any of my orders but I am receiving products that are completely unrelated to my health issue (catheters, stoma bags etc)

I’ve tried calling the company however, the 30-60 minute wait times make me give up every time

Is this company charging the NHS for products it’s sending, and then just sending random things to make more money?

The Bullen Healthcare Group Ltd - Liverpool
John S.
5/5

Excellent service. Excellent customer care. To be highly recommended. God bless the ladies who cut the bags and the delivery driver who delivers on time each month. Thank you all at Bullen HQ

The Bullen Healthcare Group Ltd - Liverpool
Jean P.
5/5

Thank you to Bullen health care for providing an excellent service to my late husband. The telephone staff were polite and efficient, his stoma supplies were always delivered on time with no errors. Well done to you all.

The Bullen Healthcare Group Ltd - Liverpool
Monza M.
5/5

As a disabled person with complex needs Bullen support me to that end.
My experience is fantastic and I cannot fault them, it is a free service to me, all of my items are delivered descretly and on time. Initially there were a couple of problems, which were ironed out immediately.
As for the staff, well they have a difficult job as they are discussing often sensitive needs of clients, which can feel quite personal. Me, I got over that a long time ago, it's no good living in the past. But the call handler's, and you do get nominated your own, are professional, courteous, understanding, friendly and most importantly of all listen to you. So thank you Bullens for all of your continued support 💯👍

The Bullen Healthcare Group Ltd - Liverpool
Jan L.
5/5

Very impressed with their service.... I sent an email this morning, and a few hours later I receive a phone call from them. Julie was more than helpful to me and gave me great advice.. I really appreciate the very quick response.. Thank you so much..

The Bullen Healthcare Group Ltd - Liverpool
paul T.
5/5

The call centre staff have been great. Its always well packaged, great choices chosen & delivered regularly.. I said less packaging needed & they listened. Still packed perfectly

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