Sundorne Avenue Post Office - Shrewsbury

Sundorne Avenue Post Office: A Comprehensive Guide

For individuals and businesses seeking reliable postal services and financial solutions, the Sundorne Avenue Post Office stands as a valuable resource in Shrewsbury, United Kingdom. Located at 4 Sundorne Ave, Shrewsbury SY1 4JP, this post office offers a comprehensive suite of services, underpinned by a commitment to customer satisfaction. This detailed guide aims to provide prospective users with a thorough understanding of the branch’s offerings, location, contact information, and customer feedback.

Location and Accessibility

The Sundorne Avenue Post Office occupies a central location within Shrewsbury, making it easily accessible for residents and visitors alike. Its address is 4 Sundorne Ave, Shrewsbury SY1 4JP. The branch’s strategic positioning contributes to its convenience, allowing for straightforward access via public transport and road networks. Furthermore, the post office prioritizes accessibility, boasting a wheelchair-accessible entrance and a dedicated wheelchair-accessible car park, ensuring that individuals with mobility challenges can readily utilize its services. This demonstrates a commitment to inclusivity and caters to a broad range of patrons. The surrounding area offers a variety of shops and services, enhancing the convenience for those seeking to combine their post office visit with other errands.

Services Offered – A Detailed Overview

The Sundorne Avenue Post Office offers a wide array of services, extending far beyond traditional postal delivery. Here’s a breakdown of the key services available:

• Post Office Services: This remains the core function, encompassing letter posting, parcel collection and delivery, and postage services for various items.
• Bank Services: Customers can take advantage of bank services directly at the post office, including cash deposits and withdrawals.
• Business Banking Services: The branch provides business banking services, catering to the needs of local businesses requiring account management and financial assistance.
• Courier Service: For urgent deliveries, the post office offers a courier service, providing a reliable and efficient alternative to traditional courier companies.
• Mailing Services: A range of mailing services are available, including franking, addressing, and packaging, simplifying the process of sending mail.
• Shipping Services: The post office facilitates both domestic and international shipping services, offering various shipping options to suit different budgets and timelines.

Beyond these core services, the post office also supports in-store pick-up and offers convenient delivery options, further enhancing its appeal to a diverse clientele. The branch accepts credit cards, debit cards, and NFC mobile payments, providing flexible payment methods for customer convenience.

Customer Feedback and Reputation

The Sundorne Avenue Post Office currently holds 23 reviews on Google My Business, reflecting the experiences of its patrons. The average opinion is 3.7 out of 5, indicating a generally positive sentiment. While the average score suggests room for improvement in certain areas, the significant number of reviews highlights the branch’s engagement with its customer base. Reviewers frequently commend the staff’s helpfulness and efficiency, while some feedback suggests potential delays during peak periods. It’s advisable to check recent reviews on the Google My Business page for the most up-to-date customer perspectives. You can find these reviews on the Post Office website.

Contact Information

For immediate assistance or inquiries, the Sundorne Avenue Post Office is reachable via telephone at 1743367148. The branch’s website, postoffice.co.uk, provides detailed information about services, operating hours, and frequently asked questions. The website also allows users to locate other post office branches in the area.

Additional Points of Interest

The on-site services offered contribute to the post office’s role as a central hub within the community. It is more than just a place to send mail; it’s a location where individuals can manage their finances and access essential services. The specialties of the branch include a Post Office, Bank, Business Banking Service, Courier Service, Mailing Service, Shipping and Mailing Service, and Shipping Service, demonstrating its versatility and comprehensive offerings.

👍 Reviews of Sundorne Avenue Post Office

debbie L.

1/5

Quite upset about the way I have been spoken to and treated by gentlemen working in sundorne avenue shrewsbury post office Monday morning 21st July.Through no mistake of my own my 2 Evri parcels I dropped off yesterday have mistakenly been just scanned as the one parcel instead of the 2,now one parcel has been shown as not posted.I tried to explain what has happened and he was quite rude and wouldn't let me explain saying it was my fault for showing wrong barcode,I printed labels myself so not my fault He then said he would have to close post office to find unscanned parcel,also not my fault.This was all done infront of other customers which was really embarrassing,I actually left not knowing if it was sorted or not.I work in retail and would never treat a customer like this,I won't return again.

Mandy C.

5/5

The staff here are always helpful and friendly. I have never had an issue using this post office unlike some that I have used in the past. Would definitely recommend them.

Infiniteflame

1/5

This review is 1 star if you get the miserable old guy at the post office and you'll know it when you get him up to 5 stars if you get anyone else. Honestly just get rid of the guy or tell him to check his attitude.

Bill C.

2/5

If you get the old boy you are out of luck, get ready for a rollercoaster ride of bad attitude,and general bad customer service.

Get ready to pay double what your parcel costs to send, even if your item fits through the large letter slot but the jiffy bag catches the side of the frame on it's way through, you'll be paying for a more expensive service, I send 100's of the same size same weight parcels a month, they cost me £2.50 signed for in any post office in the UK, including Sundorne... But get the old argumentative chap and you'll be paying £4.45

Rest of the post office isn't bad, but I have to review on customer experience and over all quality of service

Grace D.

2/5

Posted a pre-paid small packet at Sundorne Avenue Post Office on 10th February at 9:34am. Parcel was already paid for, online. As of 14th February (3 working days onwards & most of Thursday), this packet has still not arrived at its Greater London destination.
What goes on at this post office that post, which usually gets to its recipient 24hours later (from an SY6 post office that I regularly use), still hasn’t been delivered? Not the first time post has been badly delayed from Sundorne. But it will be the last. I won’t be using Sundorne Avenue again.

simon T.

5/5

Gotta be honest, I wasn’t looking forward to heading into town to use Lloyds bank since Mount Pleasant branch closed but it’s actually quicker & easier to business bank here. Great service imo….and you couldn’t pick up a 4 pack of Peroni from Lloyds…

Luke P.

1/5

Old man at counter moans at everything. Horrible customer service! he will be getting a formal complaint! Never have a problem unless he's there! What has happend to the amazing girls that where in there They would put a smile on customers faces! Whatever issues he has he needs to sort them. Not hard to crack a smile and be decent to someone!

David E.

5/5

Just picked up my Travel Money from Helen at the Sundorne Post Office. She was extremely professional and helpful receiving little time to deal with my online order. 👏