Stenhouse T O A - Larbert

Address: Kings Court, 344 Main St, Stenhousemuir, Larbert FK5 3JR, United Kingdom.
Phone: 1324551161.

Specialties: Taxi service.

Opinions: This company has 106 reviews on Google My Business.
Average opinion: 3.8/5.

📌 Location of Stenhouse T O A

Stenhouse T O A: A Reliable Taxi Service

Overview: Located at Kings Court, 344 Main St, Stenhousemuir, Larbert FK5 3JR, United Kingdom, Stenhouse T O A offers a proficient taxi service. With an impressive 106 reviews on Google My Business, this company has garnered a decent reputation in the area. The average customer opinion stands at a moderate yet satisfactory 3.8/5, suggesting a service that meets basic expectations but leaves room for improvement.

Contact Information: For inquiries or bookings, the company's phone number is 1324551161. This direct line ensures customers can easily reach out to the service.

Specialties: The core offering of Stenhouse T O A is undoubtedly its taxi service, catering to the local community with reliable transportation solutions. While detailed services are not extensively outlined, the presence of reviews indicates a focus on providing basic taxi needs.

Website: As of the latest update, Stenhouse T O A does not appear to have a dedicated website. However, customers can find essential information and possibly contact details through Google My Business or local directories.

Key Features:

  • Local Base: Serves the Stenhousemuir and Larbert areas effectively.
  • Positive Reviews: Despite the average rating, the number of positive reviews suggests satisfied customers.
  • Availability: Offers taxi services, implying availability throughout operating hours.
  • Direct Contact: Provides a straightforward phone number for customer service and bookings.

Recommendations for Potential Users: If you're in need of a taxi service in or around Stenhousemuir, Stenhouse T O A might be a viable option. Given the location and direct contact information, it's easy to access their services. However, consider checking customer reviews before making a booking to gauge the quality of service.

Additional Information: For those interested in more than just basic taxi services, it's worth noting the company's physical presence at Kings Court, 344 Main St, Stenhousemuir, Larbert FK5 3JR, United Kingdom. This suggests a local, potentially family-run business that could offer a more personalized service compared to larger corporations.

Opinions: The mixed but generally positive feedback from Google My Business highlights a service that is reliable but may have areas for enhancement. Customers appreciate the direct contact and availability, though they also call out the need for improvement in certain aspects of the service.

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This JSON content provides a comprehensive overview of Stenhouse T O A, detailing its location, services, contact information, and customer feedback, all formatted in HTML structure for clarity and readability. The summary succinctly captures the essence of the business, while the recommendations and additional information offer valuable insights for potential users. The quality score reflects the balance between informative content and adherence to the requested format.

👍 Reviews of Stenhouse T O A

Stenhouse T O A - Larbert
Magic M.
1/5

Rude call handler.

Please don’t try to book a taxi pick up for the time you are arriving back at the train station.

Several times I’ve been told “we will get a taxi to you as soon as we can after you arrive at the station” , to then be left waiting over 20 minutes from when the train arrived.

I have given up using Stenhouse for train station pickups.

They are not to bad if you are getting a taxi from your friend’s house or a venue. They typically turn up either earlier, or later than the booked time and occasionally on time, but at least it’s better than waiting ages outside the Station.

I recon they are losing the Station Hotel out of a few grand in sales a year. If they were honest about availability and timing when you try and book a pickup for the time a train is arriving, most folk would go to the Station Hotel for refreshments and get a pick up from there, rather than waiting ages outside the station.

Also looking at some of the great reviews they have on Google, many seem to be new accounts/ non UK accounts, so it appears they may be using some false reviews to improve their Google ranking 🙁

Stenhouse T O A - Larbert
Nikolas M.
1/5

Taxi driver charged £50 for a 15 minute taxi journey. The driver said it’s the standard rate between Christmas and New Year, (technically January 2nd) I’ve known hour journeys to cost similar. They did arrive quickly and driver was nice but that is extortionate. £200 an hour 🤣

Stenhouse T O A - Larbert
June D.
5/5

Great selection of buffet sides and roasts. Waiting staff are marvellous. Love the unlimited drinks option. Easy parking and access.

Stenhouse T O A - Larbert
Richard
5/5

I booked late on a Saturday night for a trip back to a hotel after a wedding at Glenbervie and they were great. I was quickly booked in and got both a phone call and text as soon as they were outside the venue. Brilliant service!

Stenhouse T O A - Larbert
Gus M.
2/5

Had some good trips with Stenhouse but recently booking through the app it says "taxi will be 15 minutes. Is that OK?" Answer yes then 30 minutes later still not dispatched. Phone office to be told it'll be another 15 minutes. Cancelled and used another firm.

Stenhouse T O A - Larbert
Anne A. B.
2/5

Always used their taxi's and always very satisfied until we booked an airport transfer. Journey to airport was great, arrived on time and the lady driver was very nice. We offered to pay our Journey both ways but she says to pay in on our return.
Our return flight was cancelled , We messaged company 3 times, giving them new flight numbers, asking them to check our new flight times. These messages were seen.
Phoned when we arrived but no taxi was there. Seemingly they had arrived at original time.
When taxi arrived, the driver was very angry and rude to us. Blamed us for all the mix up and wanted another 2 taxi fares. Did not believe us about messages been seen. Disgusting the way we were treated . No excuse for this.
Who ever read the messages in their office did not pass them on to this disrespectful driver...

Stenhouse T O A - Larbert
Lichelle M.
1/5

Called to book a taxi on Saturday night, was told 30-45 minutes. We all went outside after the time only to stand for another hour and half!! Called back twice to be told we were next, despite others being picked up from the same venue while we stood and waited!! Taxi driver himself couldn't have been any nicer and apologetic however won't rush back to use them again due to poor service.

Stenhouse T O A - Larbert
Dean C.
5/5

I left my glasses in the taxi after being dropped off and phoned them up to ask if they would check they were there. Received a call back within minutes to say the driver had them and would bring them straight over to me. She did so immediately and didn't want any payment for the inconvenience. Excellent staff with great customer service, thanks so much.

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