Silver X Group Ltd - Alfreton

Silver X Group Ltd: A Comprehensive Overview

Silver X Group Ltd, located at Amber Business Centre, Charity Rd, Riddings, Alfreton DE55 4BR, United Kingdom, is a reputable company that specializes in transportation services, courier services, distribution services, storage facilities, trucking, and warehouse management. Their contact number is 1158800025 and their website can be found at silverxgroup.co.uk.

The company offers various services, including transportation, courier, distribution, storage, trucking, and warehouse management. They are known for their exceptional customer service and commitment to meeting the needs of their clients.

Silver X Group Ltd also provides wheelchair-accessible facilities, including parking and entrance, as well as free parking lots and on-site parking for their clients. With a 4.5/5 average rating based on 104 reviews on Google My Business, the company has earned a strong reputation for providing high-quality services.

Key Features and Services

• Transportation service
• Courier service
• Distribution service
• Storage facility
• Trucking company
• Warehouse management

Accessibility and Convenience

• Wheelchair-accessible parking
• Wheelchair-accessible entrance
• Free parking lot
• On-site parking

Customer Reviews and Testimonials

Silver X Group Ltd has received numerous positive reviews from satisfied customers. One customer praised the company's fantastic service and mentioned that their delivery was on time, with regular updates and a helpful driver. Another reviewer highlighted the company's ability to handle last-minute jobs and jobs planned weeks in advance, always delivering exceptional results. A third reviewer, who drives for GTS, commended the friendly and helpful staff at Silver X Group Ltd.

In conclusion, Silver X Group Ltd is a well-established and reliable company that offers a wide range of services to meet the transportation and logistics needs of its clients. With its commitment to customer satisfaction, wheelchair-accessible facilities, and strong reputation based on positive customer reviews, Silver X Group Ltd is an excellent choice for anyone seeking a transportation service provider in the United Kingdom.

👍 Reviews of Silver X Group Ltd

Matthew H.

5/5

Fantastic service from this company and their Warehouse and Transport manager Rachael C. Nothing was too big an ask and my delivery was on time. I was kept up to date on delivery and the driver was brilliant. Would not hesitate to use again and would highly recommend.

Leanne M.

5/5

Silver X always provide a fantastic service. From last minute jobs, to jobs planned weeks in advance they always deliver. For any transport needs I would 100% recommend them.

Mark M.

5/5

I drive for GTS so I'm in there quite often very nice people to deal with always very helpful.

Dale S.

5/5

Jon and Mike delivered my Simba mattress this morning. I was allocated a time slot between 8-12am. They called me at 7 saying they can arrive within 10 minutes or wait around until 8am as previously scheduled. They arrived about 7.15am which was ideal for me as I didn't have to take any time off work. They were both very polite, nice and extremely helpful. They couldn't do enough for me, they fitted the mattress and explained everything in fine detail and also took the old mattress away, which was free of charge. All in all these were probably the best delivery drivers I have ever had deliver to my house. Mike and Jon keep up the good work, would definitely recommend to Silver X Logistics to anyone

Claire E.

5/5

Great service from this company, really friendly driver too, I think his name is Dave. We didn't answer our Ring Doorbell as it wasn't working which caused a few problems with delivery. However, he was really helpful and on re-delivery even asked exactly where we wanted the delivery on our property as we were all at work. Very professional (used for delivery of logs from logsforsale.co.uk)

Ed L.

1/5

We have had regular deliveries from this company recently, some on time some late. Yesterday really was the worst service possible! By 3.00pm I thought I would call my supplier to get an eta as we usually get an AM delivery. Our suppliers informed me the delivery eta was 16.30. By 18.30 it hadn’t arrived - no phone call, nothing!!! I went home thinking it would be first thing the next morning. so got to work at 7.00am It arrived at 11.00am.
I understand things get delayed, but at least keep people informed! And before the reply “we tried to call “our client” but they had gone home”
We are in 2022 - Google the recipient, & call them so that we know what is happening, and can the inform our clients!!

Laurie B.

5/5

Fresh Facilities Management will have supplied Silver X for over 4 years in September 2022. During these four years we have had many challenges, naturally including a small thing called a 'Pandemic'. What stands out for me is ,throughout this time, we have always had effective communication at all times with all departments Silver X.
Everyone in their team provides excellent face to face and effective People Skills, these combined skills are usually uncommon and especially within the logistics supply chain industry.
Keep up the great work you are doing and keep delivering excellence.👍

James W.

1/5

🚩🚨 Despite being this transports companies biggest customer spending approx £500,000 (in the past 12 months) and housing thousands of pallets in the warehouse paying storage, giving all of our transport needs to we now face extreme difficulties in moving forward positively.
Our business relies on supplying customers online and retailers (Aldi, Lidl, Morrisons, B&M, Home Bargains, Asda etc) Recently our service level has been appalling. The owner seems to be on holiday all the time so isn't aware of issues internally which is also alarming. The recent issues started when we had multiple failed retail deliveries due to their transport drivers damaging goods en route (This has happened countless times) This means we miss the delivery, risk losing the order and then every day we are late our business is losing money. We spend years building positive retail relationships for Silver X to single handedly ruin our reputation causing us internal chaos with multiple unhappy customers due to only the transport side of the business. Silver X Prices are very high and the service doesn't match the extreme prices they charge for all transport related jobs. Furthermore, we have been getting charged for shunts from their warehouse to ours (1-20 pallets per movement) when they have failed to turn up rescheduled to the following day and then billed us for both days - we discovered this. There is very little care around the situations I have so far explained. We recently decided we need to find an alternative transport company to deliver our HQ orders and retail deliveries and this is where the major problem now comes - due to poor service and unrealistic pricing this decision was not taken lightly but is our only means of proceeding forward and ensuring our customers/retailers receive a better service from us due to knock on effects of Silver X service however since finding another local firm Silver X have now banned this company from their premises claiming there is a legal dispute, forcing us to continue using them or being informed we need to move our pallets out of storage. This is the worse company I have ever dealt with and would never recommend to anybody unless things change dramatically I am going to escalate this as far as possible and ensure everybody locally and nationally is made aware of our treatment by uploading images, messages and my true opinion on events to date so far. STAY CLEAR AND AVOID LIKE THE PLAGUE!!! 🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩