Shurgard Self Storage Bristol - Bristol

Lizzie B.

Paige couldn’t have been more helpful. I arrived just before closing on Tuesday but she very kindly stayed late to sort out my contract and show me the storage space. The space was clean and easy to access, and there were trolleys and lifts to help with the unpacking. A very secure space and the out of hours access is a huge bonus. 10/10 would recommend to a friend.

T S.

Thank you so much, Nikki at Bristol site for all your help from start to finish during my rental process. Everything was handled so smoothly and professionally—it truly made the experience stress-free. I really appreciate your support and friendliness throughout. I’ll definitely be back if I ever need storage again!

Stephen S.

If you're looking for a clean, efficient and secure place to store your things, you won't go wrong here. We had our things here for months and between the price, location to shippers and such, it couldn't have been a better choice... can't recommend it enough.

Not to mention the staff: Amy in particular was a joy to deal with! So knowledgeable and friendly (she endured my seemingly endless stream of questions with a smile and always provided a helpful response): she made spending a weekend sorting through boxes in a storage locker surprisingly bearable. Thank you so much! 🙂

Emma L.

Have been renting a storage unit at this branch for a while now and used it previously when it was Lok 'N' Store. The team, especially Nikki and Paige, are amazing. Customer service is second to none. Very informative about everything the company has to offer. Best options given to suit you as an individual. Nothing is too much trouble. Friendly, helpful and patient team. Nikki and Paige deserve a special shout out though for going above and beyond. Great service all round. Highly recommended.

Amy K.

We came into the Bristol branch today and saw Nikki who was very friendly, welcoming and accommodating. She asked about what goods we needed to store and showed us two units to compare the sizes. She explained everything we needed to know and was very helpful. Would highly recommend.

Geoff S.

We called the helpline number as we were having difficulty entering the correct code to open the entrance gate, we were greeted by a lovely woman named Nikki, who gave us the answers we needed and was polite while doing so. -5 stars to Nikki! She is a credit to the company and as the first human touch point for a new customer gave a really good first impression.

Heather H.

Went today to start using our storage that I had sorted out over the phone, Nikki helped me with understanding how much the storage I had was able to store and then gave me advice on what offers they had available and was able to upgrade the storage I originally had organised to have. Really helpful and very patient with my 2 children that were very hyper and excited

Melissa L. (.

I've been with Shurgard for nearly a year now and from the off they have been very friendly, flexible and accommodating.
Looking at previous reviews and now my own I think the majority of us believe Nikki has been exceptional. When I phone about a query she immediately knows who it is. (That could be the bristolian accent) 😊 but more than likely knowing the customers on a more friendly bases. Moving my belongings into storage because of my housing situation hasnt been a nice task but it's made so much easier with this kind of service. I thank you all at Shurgard for being so kind, considerate and a genuine pleasure to work with. I look forward to when I pop in to move something to/or from my unit. Sincerely, thank you