Shears Bros Transport - Christchurch

Ben Taylor

Shears failed to deliver my package on the agreed delivery date and also failed to let me know this was going to happen, this cost me a days work. Would not recommend this company at all, communication costs nothing.

stefan ticala

Not great to work with for small companies . Constant delays to delivery points. Further more they damaged a pallet in their warehouse and the won't admit liability even with video provided and the driver damaging the pallet.
Customer service very slow to respond. If you are a small business look in other place.

James

Whoever was driving the truck ending in 70WGZ at 08:20 on 07/09/23 was tailgating (within 2 feet) constantly blasting his horn and lights a woman and her young son, for no less than 2 miles.

If this was a rental, they rented to someone they probably should not have. If this is one of their drivers.... there are no words to describe this behaviour.

scudhuddy

Very good company that has had some bad times in the past but, has made great strides in moving forward. Service levels have improved 10 fold and all the drivers are very friendly, smart and helpful. I would recommend this company to anyone, always deliver and collect on time with a smile!

Brian Casagrande

Avoid this company at all costs, damaged my item, 3 days late with delivery, told me more than 3 times on the phone they would be with me in 30 min, and never showed up, I wasted 2 days waiting for them to show up which they never did, I had to keep calling to chase my delivery at the end I had to ask to talk with a manager and still waiting for the call, if I have a choice of company I would never use this again !!!!

paul webb

One of our suppliers uses the pallex network and Shears is the delivery company for us. Been forced to use them for over two years. Absolutely bloody useless. Next day delivery- yep if your lucky, notes on delivery sheets ignored. Broken pallets, promised delivery times forgotten for days. Bring an electric pallet truck Ha,Ha up your bum.
broken down lorries, badly maintained tail lifts that jam, more agency drivers than you could shake a yorkie bar at we have had it all. The one good thing is that the odd good driver is amazing and I have clawed back a lot of delivery costs from my suppliers.
Not even worth one star.

Karen Emery

Delivery came with no issue, although supplier didn't give us any tracking information so couldn't track our order. Driver was helpful and knew his job well. Thanks.

Jerald Spring

I'd been searching for a reliable local haulier that I could trust and since starting to use Shears they have never let me down. Highly recommended