ScotlandShop - Duns

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ScotlandShop

ScotlandShop, located at Address: Station Rd, Duns TD11 3EJ, United Kingdom, is a well-regarded clothing, fabric, and internet store. The business boasts a 4.2/5 average rating on Google My Business based on 17 reviews.

Among ScotlandShop's specialties are clothing, fabric, and internet retail. Additional points of interest include its women-owned status, delivery, in-store pick-up, and in-store shopping options. On-site services, a wheelchair-accessible car park, wheelchair-accessible entrance, wheelchair-accessible seating, assistive hearing loop, wheelchair-accessible toilet, gender-neutral toilets, Wi-Fi, appointment required, and various payment methods such as cheques, credit cards, debit cards, and NFC mobile payments are also available.

The company has received praise for its exceptional customer service, as exemplified by a recent incident where staff went above and beyond to ensure a ribbon was ordered and delivered in time for a family's nan's funeral. ScotlandShop's convenient location, wide range of offerings, and dedicated staff have earned it a strong reputation in the community.

Address

Station Rd, Duns TD11 3EJ, United Kingdom

Phone

1890860770

Website

scotlandshop.com

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👍 Reviews of ScotlandShop

Gemma S.

5/5

My dad recently called your company to help me and my mom order a ribbon for my nan's funeral to go with the floral arrangement for her coffin. The staff my dad spoke with were absolutely incredible and made sure we had the ribbon ordered and delivered in plenty of time. Thank you for your amazing customer service, it means a lot to our family.

Avondale C.

1/5

Reported to Trading Standards! Absolutely terrible customer service. Item made with incorrect tartan, offer to remake item with correct tartan but have to wait full 'lead time' for remake.
Advised by Kirsty that this specific item does not have an 'Express Option' enough though you can pay for the 'Express Option' on the internet - completely dishonestly taking money for a service that according to Kirsty does not exist.

An O.

5/5

Absolutely brilliant shop and absolutely brilliant staff! I ordered a scarf with a particular tartan pattern and which it is difficult to get on the high street. From the original enquiry I made to the order and the delivery of the item I have encountered the type of customer service that nowadays is rare! Swift replies to my queries and clear and straightforward answers! You can have made to order small or big items which are delivered, in time, in our case, even earlier! The quality of the cloth and stitching is excellent and the product looks elegant whilst also serving the purpose for which it was made. When you look at it is immediately apparent that every attention to detail has been followed and with normal usage it should give satisfaction for years to come! I will buy again in the future, great shop! Worth a visit, or two or three, tartan is very much this year's "black"!

ammootje

4/5

I ordered a shift dress enough weeks in advance of a wedding. When I didn't receive it, after a few calls it turned out to have been delayed. Luckily the staff could speed up the process and it was delivered the day before my flight. Size was a bit off (big) so I still had an afternoon to get it taken in at the waist.

Tom B.

5/5

A fantastic store to buy a kilt from. I did my measurements in store while on vacation in Edinburgh. The have an excellent staff on hand. When I returned home in the states, I ordered some fabric samples to match two of my suitcoats. I purchased a kilt and vest that works with both jackets, and I can even wear the kilt with a bulky sweater for a more casual look. I was very pleased with the ordering process, and the VAT was reimbursed upon shipment. The kilt and vest are beautiful and versatile. I highly recommend the Scotland Shop!

Christopher L.

5/5

This is a great company. They had some questions over my son’s trousers order as the measurements didn’t quite make sense. This shows they are thinking and care about their products. We had a deadline ahead of a ball and all was delivered in good time as promised. I wouldn’t hesitate to recommend them.

Nate

5/5

Want excellent service, excellent workmanship, excellent pricing this is the place! So glad I got my bespoke trousers here..my inaugural time wearing my new tartan trousers and three people have complimented me…thanks for shining up this old penny Scotland shop!

Susan T.

5/5

Run from a farm in Scotland. The owner and staff select the best products to sell. Real care and love put into everything they do. Products are high quality. A true Scottish experience.