Royal Mail West Swindon Delivery Office - Swindon

Royal Mail West Swindon Delivery Office

Located in the heart of Swindon, Royal Mail West Swindon Delivery Office is a premier shipping and mailing service provider in the region.

Address: Westmead Industrial Estate, Royal Mail West Swindon Delivery Office 8-9, 8-9 Westmead Dr, Swindon SN5 7ZZ, United Kingdom

Phone: Phone: 3457740740

Website: royalmail.com

The team at Royal Mail West Swindon Delivery Office is dedicated to providing exceptional customer service and ensuring that all packages are delivered efficiently and effectively.

Especialidades

• Shipping and mailing service
• Post office

Royal Mail West Swindon Delivery Office is wheelchair-accessible, making it easily accessible to all customers.

With 60 reviews on Google My Business, customers have praised the office for its excellent customer service and reliable delivery services.

The average rating on Google is 2.6/5, indicating a high level of satisfaction among customers.

👍 Reviews of Royal Mail West Swindon Delivery Office

Fumnanya J. C.

1/5

They came to my house twice and did not ring the bell only for me to come down and see a paper stating missed delivery. This has happened twice. Very awful

Ben H.

1/5

Where is my parcel then? How has this even been marked as delivered and this picture as proof for a safeplace…
Would be great if i could actually get support but its hard to actually get a link for it or anything?

Dan T.

1/5

Once again they've changed their opening hours on weekdays. They're now down to 8am-10am (aka, the time of day where most people are absolutely guaranteed to be at/travelling to work). This is the genius of the Royal Mail, they reduce their hours down to a point where no one can pick up their parcels. They're hoping you just don't bother and they can bin them. Great job once again guys

Mara I.

3/5

Always had good experience when collecting parcels here. The lady is always fast and nice. But despite doing an online profile and ask to always leave the parcels on my safe spot as advised by the Royal mail lady. The parcels all are sent back and I have to go and collect them. None of them need signature. The opening hours don't fit my working hours so it's always such a trouble to get my parcels. Whenever I can I choose not to use Royal mail. Royal Mail had more staff and training. If they were paid properly we wouldn't have this many strikes and probably a better service.

Guido T.

5/5

Excellent service although parking can be challenging. For those complaining that the post person doesn't leave the parcel in the location mentioned on a note on the front door. That would then be the same place those wanting to have your parcel away would then look. So no, those instructions are usually disregarded. If you have a regular postie, and parcels are sometimes delivered separately, then maybe you can discuss options with them but be aware that sometimes there may be somebody filling in for your normal posties and those arrangements are unlikely to have been shared.

M A.

1/5

Opening hours of 8-10am are a joke. Impossible to use if you have a 9-5 job! Online services are often not working, so royal mail are offering a completely inadequate service for customers.

Steve ?. L. L.

1/5

Why have they changed the opening hrs,only open 8am to 10am what's the point. Not everybody is able to use those times. What a waste of space this place is might aswell close it. If the post person was to knock loud enough and wait a bit most parcels would be delivered. I know this because both myself and my wife were in the house waiting for a delivery and then noticed the red card in post box slipped in with ninja like speed and quietness. Why say they can deliver parcels when they make every effort not to.

Stephen G.

5/5

Far too many times, I've been asked "where is my parcel, is it ever going to be delivered". We let me explain, you know about the pandemic?, yes?, Royal Mail are under enormous pressure this time of year, covid has added to that pressure. No one in Royal Mail is deliberately delaying your item, quite the opposite, staff are working all hours to try and maintain Normal service, be patient, your item will arrive as soon as physically possible. Staff at this location like all Royal Mail employees are doing there best under unprecedented conditions. Stay safe and don't forget, an estimate is not a guarantee.