Royal Mail - Purley Delivery Office - South Croydon

👍 Reviews 📌 Map ℹ️ Information ⏰ Hours

Address: Royal Mail Purley Delivery Office, 550 Brighton Rd, South Croydon CR8 9ZZ, United Kingdom.
Phone: 3457740740.
Website: royalmail.com
Specialties: Shipping and mailing service, Post office.
Other points of interest: Delivery, Wheelchair-accessible car park, Wheelchair-accessible entrance.
Opinions: This company has 49 reviews on Google My Business.
Average opinion: 3.4/5.

📌 Location of Royal Mail - Purley Delivery Office

Royal Mail - Purley Delivery Office Royal Mail Purley Delivery Office, 550 Brighton Rd, South Croydon CR8 9ZZ, United Kingdom

☎️3457740740

⏰ Open Hours of Royal Mail - Purley Delivery Office

Monday: 8–10 am
Tuesday: 8–10 am
Wednesday: 8–10 am
Thursday: 8–10 am
Friday: 8–10 am
Saturday: 8 am–12 pm
Sunday: Closed

Royal Mail Purley Delivery Office

Address: Royal Mail Purley Delivery Office, 550 Brighton Rd, South Croydon CR8 9ZZ, United Kingdom.

Phone: 3457740740.

Website: royalmail.com.

About Royal Mail Purley Delivery Office

Royal Mail Purley Delivery Office is a reliable and efficient shipping and mailing service located at 550 Brighton Road, South Croydon, United Kingdom. Established to provide exceptional delivery services to the local community, this office is well-equipped to handle all your mailing needs with professionalism and expertise.

Specialties

Shipping and mailing service
Post office

Other Points of Interest

Delivery
Wheelchair-accessible car park
Wheelchair-accessible entrance

Opinions

This company has received a total of 49 reviews on Google My Business, with an average rating of 3.4 out of 5 stars. Many customers have praised the helpful and patient staff at Royal Mail Purley Delivery Office, who go above and beyond to assist customers with their queries and resolve any issues that may arise during the shipping process.

One customer, Ethan, was particularly impressed with the level of support he received from the personnel. He mentioned that he had some problems with his parcel and had to call them a couple of times. They explained the necessary steps to him very well and were incredibly helpful throughout the process. Such positive feedback indicates that Royal Mail Purley Delivery Office values its customers and strives to provide the best possible service.

Despite the generally positive reviews, there are some customers who have expressed dissatisfaction with the delivery times and the overall efficiency of the office. These criticisms may be due to external factors beyond the control of the staff, such as postal delays or inclement weather conditions.

In conclusion, Royal Mail Purley Delivery Office is a reputable shipping and mailing service that offers a range of services to meet the needs of its customers. With a wheelchair-accessible car park and entrance, it caters to those with disabilities, ensuring a more inclusive and accessible experience. Although there are some areas in which improvement could be made, the majority of customers have had positive experiences at this office, with particular praise for the helpful and patient staff who go above and beyond to assist customers with their queries and resolve any issues that may arise during the shipping process.

👍 Reviews of Royal Mail - Purley Delivery Office

Royal Mail - Purley Delivery Office - South Croydon

milad A.

5/5

The personnel, specifically Ethan, are so polite and patient. I had some problem with my parcel and had to call them a couple of times. They explained the steps to me very well and were very helpful.

U G.

2/5

Went to collect a package which I had arranged for redelivery not realising what the item was. Prior to attending the office was on the phone for 30 mins before they cut me off, posted on twitter, basically impossible to speak to a human being. Saw on on the website that I could pick up package 2 days before redelivery from the collection office - there was no mention that i had to let the office know.

Eventually the package was brought out by a lovely woman, who apologised for the delay, a rude man with long hair piped up in a very rude, aggressive tone that I should have told the counter that it was a redelivery, perhaps its a question that needs to be asked in the first place or advertised at the counter.

Did not even going into the fact that the postman did not knock and was in went the card was left.

Would have given 0 for the service, but the woman at the counter was lovely and as a result gets 2 stars.

bala A.

3/5

Parking on the side road makes it easy to collect your parcel etc. Not usually busy and service is ok but only issue is opening times. 8am to 10am Mon to Fri is just not enough time. Croydon and Elmer's are open for much longer. Disappointing!!

Duncan S.

1/5

Claimed they delivered a parcel but never did. Don't take photos of deliveries even though they say they do. Awful service. Customer service refuse to acknowledge anything and pass the buck. One of the worst delivery companies you can use.

Swati S.

1/5

An outright lie by Purley DO Royal Mail today when 'hard-to-currently-get' lateral flow test package was to be delivered. Nobody turned up at all. My study overlooks the front porch and the driveway and I have been working from home. Our front door camera also is the witness of nobody arriving at all. But I was notified by Royal Mail that they attempted to deliver the package at 11:23am and the address was inaccessible. Having lived here for over 10 years, the accessibility to this house was never an issue by any previous deliveries from Royal Mail or any delivery for that matter e.g. groceries or amazon etc.

Michael O.

1/5

Get next day delivery, delayed due to strike action. Then find the place closes at 10am on a Friday what a shambles of a service. How am I supposed to collect goods after work when it closes well before I finish

Sonia A. M. G.

1/5

Be careful the opening time for Thursdays is wrong they are not open at all. Waste of the to used Royal Mail services nowadays.

kel R.

1/5

Terrible service and lie after lie!, promised delivery yesterday between 9.30am - 12pm. No delivery and no communicatiom, called 3times to track and was promised delivery, same when called today and still nothing. Sat on hold for half hour everytime to just be told it will deffinatly arrive today! This has ruimed a birthday as its a main present!