Royal Mail Group Ltd Totnes Delivery office - Totnes

The Royal Mail Group Ltd Totnes Delivery Office, located at Totnes Delivery Office, Babbage Rd, Totnes TQ9 5FN, United Kingdom, is a formal and reliable mailing service provider. Customers can reach the office through the phone number 3456021021 or visit their website royalmail.com for more information.

This office specializes in providing mailing services to the community, ensuring timely and secure delivery of letters and parcels. The office is wheelchair accessible, making it convenient for everyone to visit and use their services.

According to customer reviews on Google My Business, this company has an average rating of 3.2/5. They have received 19 reviews, showcasing their commitment to providing satisfactory services to their clients.

👍 Reviews of Royal Mail Group Ltd Totnes Delivery office

Celtic W.

1/5

The staff can be awfully rude over the phone and don't apologize when they make mistakes! For instance, on quite a few occasions some post people that were covering for the usual ones, when ill or on leave, couldn't be bothered any less in performing a proper job, and just dumped mail or parcels on the ground, without using the letter box, when I live in a house, there's no excuse for that!! Worse than that even, they walked away with my parcels many times saying , no one was in, when I was, just because they couldn't even be bothered knocking my front door! They never even left a card stating a re- delivery!! I had no choice but to call Royal Mail customer services to raise complaints a number of times. At least the staff in customer services were apologetic and nice, but I can't say the same about the sorting office! Our local post lady, Sandra it's very good, she always knocks my door as it should be and is polite, she deserves 5 stars, but not the depot which has awfully impolite staff!!

Nikhila E. L.

1/5

Hardly open at 2 hrs a day and cannot be contacted by phone either. A poor customer service.

Miles R.

1/5

Open for 2 hours a day 8-10 AM Makes parcel collection almost impossible for anyone working normal working hours. Just looking to cut down costs and maximise profit clearly.

Simon W.

1/5

Customer hostile. Used to both have parking and sensible opening hours. Now there's no parking and it's only open for 2 hours a day. Both show complete contempt for their customers.

J M.

2/5

Service is shocking asked for re delivery but realised no one going to be home to except delivery so went to Totnes to pick up shock horror anybody would think its end of world by the attitude that was used towards me especially as I saved postman the bother of taking back to sorting office again . I have lots of delivery from different companies etc amazon never any bother but royal mail are the worst company around .

Kimberly S.

1/5

Ridiculous opening hours for package collection 8 to 10am. Surely a joke.

Jason T.

5/5

Quick service. Easy pick up point

Harvey R.

4/5

Very helpful staff 👍