Route 1 Group - Northampton

For individuals and businesses seeking reliable and efficient logistics and courier services, Route 1 Group presents a compelling solution. Situated at 7 Hartburn Cl, Northampton NN3 9UE, United Kingdom, and easily accessible via the telephone at 1604756716, Route 1 Group has established itself as a trusted provider within the industry. Their website, route1groupltd.co.uk, offers a comprehensive overview of their services and capabilities.

About Route 1 Group

Route 1 Group specializes in delivering tailored courier and logistics solutions to a diverse clientele. They pride themselves on their commitment to punctuality, security, and customer satisfaction. The company’s core operations encompass a wide range of services, including same-day delivery, express shipping, and specialized freight transport. Their experienced team utilizes advanced tracking technology to provide real-time visibility and control over shipments, ensuring transparency and peace of mind for their clients. Route 1 Group distinguishes itself through a client-centric approach, working closely with each customer to understand their unique requirements and develop bespoke solutions. Whether it’s the transportation of delicate documents, time-sensitive medical supplies, or large-scale industrial equipment, Route 1 Group possesses the infrastructure and expertise to handle it with precision and care.

Location and Accessibility

The company’s headquarters are strategically located in Northampton, a region with excellent transportation links. This advantageous location allows Route 1 Group to efficiently serve clients across the United Kingdom and beyond. Furthermore, Route 1 Group demonstrates a commitment to inclusivity by providing a wheelchair-accessible car park and a wheelchair-accessible entrance, ensuring that their facilities are welcoming and accommodating to all individuals. This dedication to accessibility underscores their values and their commitment to serving a broad range of customers.

Key Features and Services

Here’s a breakdown of the key features and services offered by Route 1 Group:

• Diverse Delivery Options: They provide a variety of delivery options, including standard, express, and same-day delivery services to cater to differing needs.
• Specialized Transport: Route 1 Group offers specialized transport for fragile or high-value goods, utilizing climate-controlled vehicles and secure packaging.
• Freight Services: They handle both domestic and international freight transport, coordinating complex logistics chains with efficiency.
• Real-Time Tracking: Clients have access to a robust tracking system, providing complete visibility of their shipments at every stage.
• Customized Solutions: Route 1 Group focuses on developing tailored solutions to meet specific client requirements.
• Dedicated Customer Support: A responsive and knowledgeable customer support team is available to address any inquiries or concerns.

Customer Feedback and Reputation

Route 1 Group boasts a strong reputation, reflected in its positive customer feedback. Currently, the company has 21 reviews on Google My Business, with an average rating of 4.2 out of 5. These reviews consistently highlight the company’s reliability, professionalism, and commitment to customer service. Customers frequently commend Route 1 Group’s efficient delivery times, secure handling of goods, and proactive communication. A recurring theme in the reviews is the appreciation for the company's flexibility and willingness to go the extra mile to meet client needs. The consistently high ratings are a testament to Route 1 Group’s dedication to excellence in the courier and logistics field.

Contact Information

Address: 7 Hartburn Cl, Northampton NN3 9UE, United Kingdom
Phone: 1604756716
Website: route1groupltd.co.uk

Other points of interest: Wheelchair-accessible car park, Wheelchair-accessible entrance

In conclusion, Route 1 Group represents a dependable partner for organizations and individuals requiring premium courier and logistics services. Their commitment to customer satisfaction, combined with their strategic location and comprehensive service offerings, positions them as a leader in the industry. The positive customer feedback and accessibility features further reinforce their dedication to providing a seamless and accommodating experience for all clients.

👍 Reviews of Route 1 Group

Amy S.

1/5

Terrible service. We were scheduled to have our sofa delivered on Wednesday this week. We had a message Tuesday afternoon to say due to a family emergency they were not able to deliver the following day. It was then rescheduled for Thursday and yesterday morning we received two separate emails stating one that they could not fit the item on the van due to full capacity and then another email 5 minutes later saying it could not be delivered due to a vehicle breakdown. What are we meant to believe! Poor communication throughout, never called back when they said they would. We are now £190 out of pocket as we have had to arrange our own van to collect the sofa so we can guarantee delivery today. It is for a holiday home where guests are arriving very soon. Awful company, please avoid!

K A.

5/5

Assigned Route1 by Willow & Hall to deliver our love seat. They were excellent- accommodating, thoughtful and efficient, solutions rather than problem driven so everything was achieved with ease!

Chris C.

1/5

Zero sense of urgency, took over 4 hours to load. FLT driver clearly does not give a hoot. Joke of a place. Will not be back here that's for sure!

David H.

5/5

Always pleasant really helpful

Ferenc K.

5/5

I was there nightshift job, not bad…

Ozz B.

5/5

A great service, on time everytime. The Route 1 team are a pleasure to deal with and very competitive.

Aga K.

1/5

Rude courier. No helpful customer service. Delivery late over 2 weeks. Definitely not recommend.

LAWRENCE B.

5/5

Wonderful family run firm.
Reliable and efficient in all areas.