Robert Dyas Swindon - Swindon

Robert Dyas Swindon: A Comprehensive Guide

For individuals seeking a versatile and convenient shopping destination in Swindon, Robert Dyas Swindon stands as a noteworthy option. Located at 34 Regent St, Swindon SN1 1JL, United Kingdom, this establishment offers a wide array of goods and services catering to both domestic and professional needs. With a phone number of 1793684236 and a user-friendly website at robertdyas.co.uk, prospective customers can easily access information and explore their offerings.

About Robert Dyas Swindon

Robert Dyas Swindon is a multi-faceted retailer that distinguishes itself by providing a diverse selection of products and services under one roof. It’s more than just a typical hardware store; it’s a comprehensive solution provider. The store’s core competencies include:

• Home Goods: A substantial range of household items, from kitchenware and bedding to cleaning supplies and décor.
• Appliance Store: Offering a selection of appliances for the home, likely including small kitchen appliances, tools, and potentially larger household appliances.
• Christmas Store: A dedicated section for all festive needs, featuring decorations, lights, wrapping paper, and gifts.
• Electrical Supply Store: Supplying electrical components, tools, and potentially lighting solutions.
• Courier Service: Providing delivery services for various items, adding convenience for customers.
• Money Transfer Service: Facilitating financial transactions, offering a practical service for residents.

This combination of services makes Robert Dyas Swindon a valuable asset for the local community.

Key Features and Services

Beyond its broad product range, Robert Dyas Swindon emphasizes customer convenience. Here's a breakdown of notable features:

• Delivery: Customers can take advantage of delivery services for added convenience.
• In-Store Pick-Up: Orders placed online can be collected in-store, streamlining the shopping experience.
• Same-Day Delivery: Offering rapid delivery options for urgent needs.
• Wheelchair-Accessible Entrance: Demonstrating a commitment to inclusivity, the store boasts a wheelchair-accessible entrance.
• Quick Visit: Designed to facilitate efficient shopping trips.
• Batteries & Light Bulbs: A dedicated section for these essential items.
• Payment Options: Accepts credit cards and debit cards, along with NFC mobile payments for a modern and flexible experience.

Customer Feedback and Reputation

Robert Dyas Swindon currently maintains an average Google My Business rating of 3.4 out of 5 stars, based on 30 customer reviews. This indicates a mixed reception from patrons, with areas for potential improvement highlighted in some feedback. While many customers appreciate the breadth of the store’s offerings and its convenient location, others have cited issues with customer service or product availability. It's advisable for prospective customers to read the reviews directly on the Google My Business page to gain a more nuanced understanding of the customer experience.

Location and Contact Information

The store’s address is 34 Regent St, Swindon SN1 1JL, United Kingdom. For inquiries or assistance, customers can reach the store by phone at 1793684236 or through the website: robertdyas.co.uk. The store's operating hours can be found on the website, and it’s recommended to check for updates before visiting.

Conclusion

Robert Dyas Swindon presents a compelling choice for residents seeking a one-stop shop for a wide variety of goods and services. Its diverse offerings, commitment to convenience, and accessible location make it a valuable resource within the Swindon community. We encourage potential customers to explore the website and read recent customer reviews to determine if it aligns with their specific needs and expectations. The store's dedication to providing a convenient shopping experience and a broad selection of products solidifies its position as a key retailer in the area.

👍 Reviews of Robert Dyas Swindon

Chia P.

1/5

Today I was in the shop and at the checkout, I only bought a bathroom cleaner and shoe cleaner at the cashier. The lady was very harsh in her words and I did not understand her well. She said that the cleaner is only here, and she said that because you bought a shoe cleaner, she said give me the ID and I said why? She said because this cleaner is being used badly. And I gave it to her, despite my age being 38 years old and apparent from my appearance. Frankly, I was disturbed by their behavior, and returned every items and this is not the first time, and this is how they acted rudely.

Graham T.

1/5

Appalling non existent customer service. I visited your regent street branch Swindon this morning at 11:50 am on one of my rare visits to the town centre to enquire about some batteries for my camera. These are kept behind the counter which I stepped up to where 2 staff members were in deep conversation. I waited. And waited. Couldn’t see the batteries as the staff members were in the way. I coughed but still no response! Then a third member of staff came up with some stock for a customer who had been standing nearby. I said that I wanted some help with some batteries but thought I must be invisible as her 2 colleagues were still ignoring me. I then said that I wasn’t happy and that I would go elsewhere and walked out of your store. I then thought. No. The manager needs to know about the lack of service and went back in and asked to speak to the person in charge. Eventually one of the 2 assistants came out and introduced herself as Victoria the assistant manager I then told her that she had totally ignored me and that it was only right that she should know how unhappy I was with the lack of service! She said that this wasn’t the norm and that she was relaying some urgent information from head office to her colleague. She did apologise and asked if she could help I said No I would make my purchase elsewhere and left. Is this the type of service you offer I purchased my batteries from a competitor and also brought some drill bits. Total sale £28. If and when I call into town in future alas you won’t be on my list of places to shop and may I make a suggestion that if your management team have information to give to staff that they do it away from the main sales area so that you can hopefully offer some customers service!!! Graham toms . I would be interested in your views.

John G.

1/5

Absolute con-merchants. Bought a product on-line, click and collect, then went to collect it - but saw the same item on sale in the shop for less money! Complained to the sales girl, but Miss Bad Attitude couldn't have cared less. Even told me she wouldn't have complained herself! The Manager was called, but equally useless. 'My hands are tied,' he says! Actually no, your hands should have been working hard to uphold the reputation of Robert Dyas. Can you legally display a price, then refuse to sell an item at that price? Bacause that's basically what Robert Dyas did today. Won't be going out of my way to shop there again, that's for sure.

Rise S. S.

5/5

The staff was very warm and welcoming. We wanted to buy a Hoover and Charmaine explained us in very detailed manner the usage and the benefits as per our requirements and helped us to get our new hoover.

Rebecca G.

1/5

would not recommend anyone buy from Robert Dyas online. I ordered a toaster and breadbin which took an age to be delivered and when it finally arrived was the wrong colour. A month later and the box is still here in my house waiting to be collected and I have no refund. The customer service team keep sending emails blaming their supplier for not collecting but the fact is it's been 4 weeks and nothing has been done. So my advice is buy from somewhere with an efficient customer service team then if something goes wrong you can simply return the product and get your money back.

Stephanie E.

1/5

My item has been paid for and paid for xtra for next day I’m still waiting after two weeks for it to be delivered and still nothing.
Iv emailed them and several different memebers of staff have told me they’re waiting to hear what’s going on in the warehouse, iv asked for a tracking number and they couldn’t give me one just said it will be delivered in 5-7days o feel iv been told this to shut me down, awfully led no communication I would never purchase from this shop ever again

Aaron H.

1/5

You confirmed a order with me I paid my money to find out 10 days later you cancelled and my money will be back in my account after 7 days this is bad customer service at its finest. To top It off I call your Swindon branch Friday and they said Monday I called Monday and they told me this. what if I had never even called up when was I going to find out... Terrible communication

Linda P.

1/5

Just before Christmas my mother went into the Swindon Regent Street shop, and I asked a sales assistant what was their cheapest Iron. She told us it was £24.99
There was one in the window on sale for £19.99
I to work in retail, in our shop we do not fleece our customers