Poole Ferry Terminal - Poole

Address: Poole BH15 4AJ, United Kingdom.
Phone: 3301597000.
Website: phc.co.uk
Specialties: Ferry service.
Other points of interest: Onsite services, Wheelchair accessible entrance, Wheelchair accessible parking lot, Free parking lot.
Opinions: This company has 1137 reviews on Google My Business.
Average opinion: 4.2/5.

📌 Location of Poole Ferry Terminal

☎️3301597000

Introduction to Poole Ferry Terminal

Located at Poole Ferry Terminal, Address: Poole BH15 4AJ, United Kingdom, and reachable at Phone: 3301597000, the Poole Ferry Terminal stands as a vital transportation hub connecting the charming town of Poole to the mainland. The terminal is not only a gateway for daily commuters but also a place of convenience for tourists and locals alike.

Facilities and Accessibility

The Poole Ferry Terminal boasts a range of on-site services that ensure a comfortable experience for all visitors. It's particularly commendable for its wheelchair accessible entrance and parking lot, as well as the free parking lot it offers, making it accessible and convenient for everyone, including those with mobility issues. This thoughtful inclusion of facilities reflects the terminal's commitment to serving its diverse clientele.

Specialties and Experience

Specializing in ferry services, Poole Ferry Terminal offers a smooth and reliable crossing experience. Based on numerous customer reviews, it's clear that the terminal prides itself on its punctuality and efficiency. Passengers often share their positive experiences, highlighting the calm atmosphere during the crossing and the convenience of boarding on time despite early morning schedules. The terminal seems to have mastered the art of combining functionality with a pleasant journey.

Amenities and Dining Options

While some visitors opt to skip the onboard dining to enjoy the scenery, those who do find the food options reasonable, with coffee being a mild highlight. The terminal itself offers great views of iconic landmarks like Brownsea Island and Old Harry Rocks, making the ferry ride not just a means of transport but also a scenic highlight.

Customer Feedback and Ratings

The Poole Ferry Terminal has garnered attention with 1137 reviews on Google My Business, boasting an average opinion of 4.2/5. This high rating underscores the overall satisfaction of its customers, who appreciate the service quality, accessibility, and scenic experience. The few reviews suggest room for improvement, particularly in the restaurant offerings, but the majority of feedback is overwhelmingly positive.

Recommendation for Potential Users

For anyone considering a journey to or from Poole, the Poole Ferry Terminal is a highly recommended option. Its strategic location, coupled with excellent accessibility features and scenic views, makes it a standout choice for transportation needs. The terminal's commitment to customer service and convenience is evident in its facilities and the positive experiences shared by its patrons.

To learn more about schedules, fares, and to book your journey, we strongly encourage you to visit their official website at phc.co.uk. Here, you'll find all the necessary information to plan your ferry trip seamlessly. Whether you're commuting daily or embarking on a leisurely trip, the Poole Ferry Terminal promises a smooth and enjoyable experience, making it a perfect starting point or destination for your journey.

Remember, your next ferry adventure to or from Poole could start with just a few clicks on their website. Don't miss out on what this historic ferry terminal has to offer - contact them today through their website to secure your spot on the next sail.

👍 Reviews of Poole Ferry Terminal

Stephen H.

1/5

Needs updating, to provide a better customer experience (like other ports). Toilets and bins available post customs 🛃 in the waiting area. Needs clearer access for cyclists.

TERRY A.

5/5

Slept at port ,up at 6am booked in quick Customs check boarded on time and a calm crossing. We didn't use the Restaurant for food but all looked reasonable . Coffee okay, great views of Brownsea and Old Harry Rocks on departur

Dobbie

5/5

Well run and organised port. I went through as a foot passenger for the first time and it's very much like going through an airport security wise. Clear concise instructions were given so I was in no doubt where to go.

E

5/5

Went on a small 'cruise' which lasted roughly 2 hours and went around the sandbanks, Studland, and just a couple miles off Swanage, which contained some amazing views with the sunset. It felt surreal and is an amazing experience if you ever get the chance.

Janice S.

4/5

At 5.45am, the terminal was very quiet. We were down on the ferry, being placed near the lifts. I am disabled. Checked on our dog and went to our seats. Ferry terminal staff very efficient.

David P.

5/5

This was our first trip to France on a ferry taking our car. The process is extremely slick and you are directed where to go at each step of the way. All the staff were friendly and helpful. We were on the ferry and eating breakfast quickly. Definitely easier than flying!

Dwight S.

5/5

Brittany ferries is the way to go. The service at passport control was first class. No issues at all. Everyone was friendly from the receptionist to the people guiding you to a place in the queue for the ferry.
We had a place in the special club lounge which treated us to copious amounts of coffee ☕️.
Well worth the money as the seats were far more comfortable than in the main thoroughfare. Lots of food to purchase on the ship.
Effortless and civilised is the best way to describe the experience. On landing simple passport check and we were on our way 😀.

Mary-Ann A.

2/5

Not enough staff to process the number of people coming off a ferry. Staff were polite and good but we queued for quite a while. It might be sensible to process motor homes in a separate queue as they often take longer to process.
Also Poole is a bit of a nightmare to find your way out of!