Pass The Parcel Overnight Ltd - Brighouse

Pass The Parcel Overnight Ltd

Pass The Parcel Overnight Ltd is a reputable courier service based in the United Kingdom. Their detailed address is Unit 1 Royd Business Park, Dyehouse Lane, Brighouse HD6 1LL. For those who prefer to contact them directly, the phone number is 1484401100. They also have a user-friendly website at apc-overnight.com.

One of the key specialties of Pass The Parcel Overnight Ltd is their courier service, providing swift and reliable delivery options for individuals and businesses alike. For those with accessibility needs, the company is commendably wheelchair accessible, featuring both an entrance and parking lot that are suitable for wheelchair users.

As per online reviews, Pass The Parcel Overnight Ltd has garnered 23 reviews on Google My Business, with an average opinion rating of 3.3/5. From the feedback, it's evident that while the company generally receives commendation for its customer service, particularly highlighting the helpfulness of staff such as Khazia at their Brighouse depot, there is room for improvement in driver responsiveness. Many reviewers appreciated being able to speak directly to staff on the phone, which adds a personal touch to their service.

Despite some minor issues like instances where drivers failed to ring the doorbell and instead left a card, Pass The Parcel Overnight Ltd's commitment to customer satisfaction shines through. The positive reviews underline their dedication to providing a valuable service, although room for improvement in communication with drivers is acknowledged.

👍 Reviews of Pass The Parcel Overnight Ltd

Stephen P. O.

5/5

We were in when delivery came but driver didn’t ring the mob number on our front door & just left a card. I called Brighouse depot where helpful staff (Khazia) reorganised driver to return same day. Good customer service but drivers need to use initiative too. Thank you.

Russ B.

5/5

Very helpful staff and you can actually talk to them on the phone.

Eric R.

1/5

I attempted to make an appointment with a sales person for perhaps doing some business with the in the Halifax area for UK distribution After 3 attempts we still have not heard anything. Really poor service before we even send a parcel. Eric Roberts Batteriesontheweb.co.uk

Matt R.

1/5

Should of received my goods Wednesday, they went to the wrong HUB so was promised Thursday AM delivery.
Not arrived by Thursday 3pm, no update or call. Got sender to investigate and was told the packaging was damaged so they will repair and send Friday.
Local depot claim they haven't received my goods ?
Wouldn't use these even if they were offering free service

Shane R.

5/5

Went out of their way to get my package onto the same day delivery despite being after the cut off time. Fairly priced, no complaints from me whatsoever.

Tom H.

1/5

Made no real attempt to make the delivery. Knocked once, and put a slip through the door with a number that just plays a recorded message and no way to talk to a human unless you Google their real contact number.

Trudi-Ann P.

5/5

Friendly and helpful.

Kathryn O.

1/5

Turned up to APC Brighouse to collect a parcel no one there.Very poor service.