Parcelforce Worldwide Bristol Depot - Bristol

👍 Reviews 📌 Map ℹ️ Information ⏰ Hours

Address: Unit 17, Parcelforce Worldwide Bristol Depot, Patchway Trading Estate, Concorde Rd, Patchway, Bristol BS34 5TB, United Kingdom.
Phone: 3448004466.
Website: parcelforce.com
Specialties: Courier service, Shipping and mailing service.
Other points of interest: Wheelchair-accessible car park, Wheelchair-accessible entrance.
Opinions: This company has 673 reviews on Google My Business.
Average opinion: 1.8/5.

📌 Location of Parcelforce Worldwide Bristol Depot

Parcelforce Worldwide Bristol Depot Unit 17, Parcelforce Worldwide Bristol Depot, Patchway Trading Estate, Concorde Rd, Patchway, Bristol BS34 5TB, United Kingdom

☎️3448004466

⏰ Open Hours of Parcelforce Worldwide Bristol Depot

Monday: 8 am–7 pm
Tuesday: 8 am–7 pm
Wednesday: 8 am–7 pm
Thursday: 8 am–7 pm
Friday: 8 am–7 pm
Saturday: 8 am–12:30 pm
Sunday: Closed

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Introduction to Parcelforce Worldwide Bristol Depot

Parcelforce Worldwide is a prominent global courier and logistics company that offers comprehensive shipping and mailing services. The Bristol Depot, located in Patchway, Bristol, serves as a crucial hub for both businesses and individuals requiring efficient parcel delivery solutions within the region and beyond. This depot is part of Parcelforce's extensive network, designed to handle a wide range of shipment types, from express deliveries to larger freight. Its strategic location in the Patchway Trading Estate makes it easily accessible, facilitating smooth operations for customers and partners alike.

Parcelforce Worldwide aims to provide reliable and timely services, ensuring that parcels reach their destinations safely and efficiently. The Bristol Depot specializes in courier service and shipping, making it an essential resource for anyone involved in logistics or e-commerce. With its modern facilities and dedicated staff, this depot strives to meet the diverse needs of its clients, offering a seamless experience from pickup to delivery.

Location and Address

Parcelforce Worldwide Bristol Depot is situated in Patchway, a town in the Bristol area of England. The depot's full address is: Unit 17, Parcelforce Worldwide Bristol Depot, Patchway Trading Estate, Concorde Rd, Patchway, Bristol BS34 5TB, United Kingdom. This location is part of the Patchway Trading Estate, a commercial area known for its industrial and business-oriented properties. The depot's proximity to major transportation networks, such as roads and highways, enhances its ability to handle deliveries swiftly and efficiently.

For those traveling to the depot, it is important to note the ease of access. The depot is set in a well-maintained estate, making it straightforward to reach by car. Its position near Bristol provides connectivity to both urban and rural areas, ensuring that customers from various locations can benefit from its services. The address can be used for navigation purposes, and the facility is open to visitors and clients needing assistance with their shipping or courier requirements.

Specialties and Services

Parcelforce Worldwide Bristol Depot excels in providing high-quality courier service and shipping options. Their courier service caters to time-sensitive deliveries, offering express options for urgent needs and standard services for less immediate shipments. This service is ideal for businesses that rely on quick turnaround times, as well as for individuals sending personal packages or gifts.

In addition to courier services, the depot offers comprehensive shipping and mailing service. This includes handling domestic and international shipments, customs clearance, and specialized packaging solutions. Parcelforce Worldwide is known for its expertise in managing various shipment types, from small parcels to larger freight, ensuring that each is handled with care and attention to detail. Their shipping services are tailored to meet the specific needs of clients, making them a versatile choice for logistics and delivery.

Whether you are a business owner, a small seller, or an individual sender, Parcelforce Worldwide Bristol Depot provides a reliable platform for your shipping and courier needs. Their services are designed to be efficient, transparent, and customer-friendly, with a focus on delivering value and satisfaction.

Accessibility and Facilities

Accessibility is a key consideration for Parcelforce Worldwide Bristol Depot. The depot features a wheelchair-accessible car park, ensuring that visitors with mobility challenges can park their vehicles conveniently and safely. This is complemented by a wheelchair-accessible entrance, which allows easy access to the facility without any barriers. These features demonstrate the depot's commitment to inclusivity and ensuring that all customers, regardless of their physical abilities, can utilize its services without difficulty.

For customers with disabilities, these accessible features are particularly valuable. They not only facilitate visits but also contribute to a positive experience, making interactions with the depot more comfortable and efficient. The staff at Parcelforce Worldwide Bristol Depot are trained to assist visitors, ensuring that everyone feels supported and informed during their visit. This attention to detail in facility design reflects the company's broader goal of providing comprehensive and user-friendly services.

In addition to accessibility, the depot is equipped with modern amenities to enhance the customer experience. The layout is designed for efficiency, with clearly marked areas for pickups, drop-offs, and customer assistance. This ensures a smooth and hassle-free visit, whether you are dropping off a shipment or seeking information about services.

Customer Opinions and Reviews

Parcelforce Worldwide Bristol Depot has garnered a significant number of reviews on Google My Business, with 673 customer feedback entries. This high volume of reviews indicates that the depot is a notable service provider in the region, with many people sharing their experiences through online platforms. These reviews range from positive comments about efficient service and timely deliveries to negative feedback regarding delays or customer service issues.

The average rating for Parcelforce Worldwide Bristol Depot is 1.8 out of 5 stars. This low average suggests that while some customers have had satisfactory experiences, others have encountered problems that may have impacted their overall satisfaction. It is important to note that online reviews can be subjective, and while low ratings may indicate service inconsistencies, Parcelforce Worldwide likely has measures in place to address such concerns and improve their offerings.

For potential customers, reading through the reviews can provide valuable insights into what to expect. By examining the specific feedback, individuals can determine whether the depot's services align with their needs and preferences. Addressing any negative reviews publicly could also be a good indicator of the company's responsiveness and commitment to customer care.

Recommendations for Customers

When considering Parcelforce Worldwide Bristol Depot, it is advisable to contact them directly to inquire about specific services or delivery options. The depot's phone number, 3448004466, can be used to reach out for personalized assistance, ensuring that your shipping or courier needs are met effectively.

Visiting the depot in person can also be beneficial. Before your visit, consider checking the depot's operating hours to ensure it aligns with your schedule. Upon arrival, don't hesitate to ask staff members about their services or any special promotions. The accessible features of the depot make it convenient for all visitors, so whether you are dropping off a parcel or seeking more information, you can do so comfortably.

For those interested in exploring the company's full range of offerings, the website parcelforce.com provides detailed information about the depot, including its services, operating times, and contact details. You can also use this resource to find other Parcelforce depots if you are located in a different area.

If you are shipping internationally, it is recommended to familiarize yourself with customs regulations and any required documentation. Parcelforce Worldwide can assist with this process, but being prepared can help streamline your shipment. Similarly, for time-sensitive deliveries, opting for express courier services can ensure your items arrive promptly.

Lastly, monitoring customer feedback through platforms like Google My Business can help you make an informed decision. While the average rating may be low, individual reviews might highlight specific strengths or weaknesses that could influence your choice. By combining direct inquiries with online research, you can maximize the benefits of using Parcelforce Worldwide Bristol Depot's services.

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👍 Reviews of Parcelforce Worldwide Bristol Depot

Parcelforce Worldwide Bristol Depot - Bristol

P. S.

1/5

Very Poor Service from ParcelForce
The courier tried to deliver my eBay parcel twice, but I wasn’t informed in any way no emails, no messages. I only found out a week later on eBay, by checking the tracking info myself.
Both times, the tracking said a card was left with further instructions. No card was ever left.
Now the website says I should collect the parcel myself, but doesn’t say where or how. No contact info, no clear guidance just confusion.
Worst delivery experience I’ve had in years. Really disappointing.

john C.

1/5

I've been trying to get a parcel delivered for weeks now.

First they managed to change the address to a London address which took a while to sort and get sent to Bristol

Since then they have claimed to have attempted delivery and left a card. A card has never been left and I was at home one of those days. So I am doubtful they actually tried.

I still have not received my Parcel

Absolutely useless and I will avoid buying from any vendors who use them in the future.

Laura W.

1/5

Beyond useless.

I had a parcel sent to me from Australia and it was handed to Parcel Force for the UK leg. They didn’t notify either me or the sender that they would be handling the delivery in the UK so I followed the tracking for Aus Post.

I waited weeks until finally finding out the parcel was with Parcel Force - at which point they said that delivery was attempted once (no card was left) and not only has my parcel been sitting in the Bristol depot for 2 weeks but it’s now being sent back to the sender in Australia.

I called customer service and they said, even though no card was left and nobody told me it was at the depot to collect, there was nothing they would do about it and no compensation.

Delivery was only attempted once. No card was left so I’m not even convinced they did try to deliver it. No notification to me or the sender that it was at the depot. Now I’m £40 out of pocket to get a parcel delivered which is now just circling the planet.

Nicole

1/5

I’d hate to say what has already been said, but ParcelForce is a hot mess! I had something delivered from overseas and was notified of its arrival to the UK by letter. After paying the clearance fee and taking a look at the tracking, I’d come to find out that it has been there for a week before I was notified. Regardless, I had it scheduled to be delivered the next day.

Next day rolls around and it’s now past the expected delivery time. I take a look at the tracking app and it says that the driver was unable to locate the house. So naturally I ring them up and when I finally get to a human operator, they tell me that apparently the location is closed down My house Surely that’s not right. I check google maps, giving them the benefit of the doubt, and there is a location with the same name as my house closed down - in an entirely different post code. The driver didn’t even look at the address on the parcel!!!

Whatever, mistakes happen. So the operator says that he can have it delivered to my local post office the following day, and it’s not there, despite the fact that a ParcelForce had already been there. There are two Post Offices near by, so I assume that the operator maybe misspoke, and I went to the next one. Nothing there.

I try ringing them up, and now the parcel number isn’t processing past the automated operator and there is no option to speak to an actual person!!!

So frustrating.

xx

1/5

absolutely terrible service.

i used parcel force to move my stuff from my university accommodation to back home and it was absolutely awful i’ve had my stuff stolen/damaged and completely destroyed my tv worth £300 DESTROYED and they refuse to pay compensation for it as ‘tv glass’ does not cover insurance. SO WHAT AM I PAYING IT FOR?!!

my apple watch STOLEN - i’m unable to track it since it’s been dead they also removed everything from one of my boxes that i packaged and placed it all in a new one. they’ve basically been rummaging through my things.

over £100 of perfume wrapped perfectly in bubble wrapping and and placed in a soft lined material cardboard box completely smashed and destroyed which they also refuse to pay for if i could give parcel force 0 stars i would.

Zy B.

1/5

i don’t usually leave reviews but this is definitely the worst service i’ve received for a package. unfortunately no one was in the first time they tried to deliver so i rearranged delivery to the following wednesday as i was staying away from home. they apparently decided to redeliver anyway before my chosen date despite ALSO sending a text in which i confirmed i’d like it to be redelivered in two working days. it’s now apparently being held at the depot which is about 40 minutes away for me to travel.

edit: i have since travelled to the depot and was met with very helpful staff, leading me to believe the main problem is with the website for this delivery service. i would happily give the in person service more stars but for this experience overall it still makes me want to avoid dealing with this delivery company again.

Benjamin R.

1/5

Do not use parcel force unless you have no other choice.

They attempted to deliver to me Wednesday but no one was home so they left a card. I used the website to arrange to pick my parcel up from the Bristol depot but then they tried to deliver Thursday. Again I tried to arrange collection. Again they tried to deliver Friday and I missed it.

Finally the tracking said my parcel was being held at the depot for collection. A family member went to pick it up for me today but was told it was out for delivery. She asked why as I had requested collection and was told that they were trying to get as many parcels out as possible.

The tracking updated to say my parcel was out for delivery. It is now last 9 at night and the tracking still says it is out for delivery and due to be delivered today. I very much doubt this is true and have no idea where my parcel is. If they had just done the one thing they were asked to do I would already have my parcel.

To top it off they kept the two missed delivery cards my relative took to the depot. I don't know why. Fortunately I still have the third. Not once during this while process were we ever given a delivery window. I guess all I can do is hope I eventually get my parcel or am allowed to collect it.

Izzy W.

1/5

Absolutely disgusting service. Been waiting over a week for my parcel, they “attempted” to deliver 4 times and just take it back to depot when no one’s is home. This company needs to be shut down, appalling really.