Moto Woolley Edge Northbound - Wakefield

Adi A.

We arrived at around 11:20 pm.
The site was quiet, with only WHSmith and Costa open.

The toilets were in an unacceptable state.
The smell was overpowering, and it was clear they had not been cleaned.
Several cubicles had visible waste left in them.

Costa had no hot food available, possibly due to machine cleaning, despite food being on display.
Only sandwiches were offered.

Overnight cleaning standards urgently need improvement.

jasmine M.

this site was a bit run down however the service in costa was amazing. staff answered all our questions with a smile on her face. Brodie was so lovely and friendly and made our drinks absolutely stunning

Andy C.

I stopped here for a break on my travels. Nice services it has got plenty of room to park . I saw some electrical points to charge cars which great. You've got all the normal shops inside burger 🍔 King Costa etc . The staff I spoken to were very helpful and friendly. Toilets 🚻 were clean as well as the shower 🚿 I've had worse lol . I use this services alot when I'm up this way for me it's nice and quiet 🤫.

Justine L.

I was served this evening by a member of staff (I believe her name was Jackie) and she was absolutely fantastic. She was incredibly helpful, professional, and went out of her way to make the experience a positive one. Her friendly attitude and efficiency really stood out and genuinely made my day. It’s rare to come across such excellent customer service, so I wanted to make sure she gets the recognition she deserves. Thank you, Jackie, for going above and beyond!

Elizabeth M.

Excellent customer service from Chelsea served with smile and our lunch presented well. Thank you

Costa F.

Had a hot chocolate tonight and it was absolutely amazing! And the service was impeccable. The server, I think her name was Brodie, she served me with a smile and with patience as I couldn’t first decide what I wanted! She is an absolutely amazing person who needs to be recognised for what she does!

Gabriel S.

This site is always convenient to come down to during a road trip and the staff are always friendly and helpful. The Costa there is especially nice and Owen has made the environment as comfortable as possible for me. I’m sure to come back as many times as I can.

William W.

Services at time, HGV parking, and road infrastructure were in the process of being resurfaced (about time).

Stopped over for the night, visit WH Smiths to get the Snap receipt and pay for the meal voucher. The lady who served me was brilliant and had a friendly open approach to talk to. Made the visit feel welcome.

The only downside was Burger King. Can't leave a bad review for Moto despite Southbound having a location for Burger King. However, if I could get a photo of them wanting to leave reviews on Google maps. This would be it.

So, if not aware already for HGV/LGV's. You can only apply 1 out of the 2 vouchers when using the screens. Which I wasn't 100% sure at the time. Prior to approaching the counter. Member of BK walked past me. Waiting a few minutes to be seen was a little confusing. Since I was the only person there. Wouldn't even think it was open. I had to whistle to get someone's attention a little embarrassing. Overheard member of staff mentioned that someone else, presume the girl prior had walked out and not say anything shows they aren't a team player.
Didn't have to wait long, 4-5 minutes, which was good, but then realised the fries where Luke was warm. Which had to throw in me microwave to reheat. Burger, I actually enjoyed it. Whopper XL with cheese. Made up for the missing staff and disappointed fries. But one thing I was surprised was they had Ice. Rare to come across a place that had a working ice machine.