Mitchell's of Mansfield Ltd - Sutton-in-Ashfield

Maxine F.

Excellent experience with this delivery company. Easy tracking info with updated delivery time on the day, plus a call from the driver with his expected arrival. Our delivery was a double length pallet, which was dropped as close to our house as possible, our lane is unadopted so for us this was amazing! Driver was fab, cheerful and friendly, definitely went above and beyond. Thank you!

Collum S.

Absolutely brilliant service from Keiran at Mitchell’s – five stars all the way. Not only did he handle everything quickly and professionally, but he also went above and beyond by helping us unpack, replace, and repack the damaged item without any fuss. Friendly, efficient, and genuinely helpful – couldn’t ask for more.

Caroline M.

I needed an engine transporting to my mechanic, Charlotte was amazing, she helped me with the ordering system and kept in touch until my item arrived. Excellent service, will definitely recommend 🙂

Bianca B.

Excellent service from Mandy and Jamie. We deliver to John Lewis who always require a timed delivery slot and have strict rules on how a pallet arrives. Mandy is always quickly contactable if ever any changes need to be made and now we've got to know Jamie he kindly gives us a quick call when he's on his way just to make sure we're ready for him. When we first got the JL contract, we were nervous as to how everything worked and Mandy spent a good 15 minutes on the phone to us explaining how it gets from A to B to C, which took all the worry out of things. Now it's just a quick booking form to complete and we know it's all in hand.

Thanks guys!

Chris W.

As a domestic customer who regularly has pallet deliveries for various projects, I always look forward to the Mitchell's team turning up! Their drivers are always pleasant & courteous. This morning was no different!

Adam even gave us a few minutes of his time & waited for us to offload from the pallet and check the delivery was correct, and undamaged!

No other companies I deal with do this so willingly, and can make it quite awkward for us at the point of delivery to do these necessary checks.

Thanks again Mitchells.

John ?. W.

***NOT JUST FOR THE BIG COMPANYS, FOR THE INDEPENDENTS ASWELL****

So this was my second time using mitchells, I didn't review on the first as you never know if the first one was simply great luck, We are a small family business.

Based in Nottingham, We went to purchase some pallets in wolverhampton and ended up buying 3 large ones.

So July 2nd we arranged to take 1 small pallet in our car and decided to use sendapallet website instead of opening a company account direct through mitchells, so we could pay straight away and have no issues.

We met the driver on July 2nd in a very difficult space for an Arctic, the driver was professional and actually spoke to the warehouse owner to organise the best way to collect as he had never been there before where as the warehouse owner knew the best way to get arctic access no issues at all, I chatted with the driver, lovely fellow and we put the world to rights while he was loaded, he was away without a hitch.

So it comes to today, getting regular delivery updates we met HALEY who was dropping off at our container. Absolutely wonderful woman,and an incredible person as it was an awkward drop and I was fretting about it to be honest, Haley looked around and advised the best way to do it. Lovely woman. She listened, we talked and it felt like I'd known her years...I've not met a single driver from mitchells that is simply drop and go with a do not approach feel. I've met 3 different drivers, all of which are knowledgable, approachable and engaging.

This note is especially for independent businesses if you are growing... when you are weighing up hiring a van against booking a collection. A van hire would hit you about £140+ fuel + your time lost and alot more hassle...this was cheaper, easily organised and managed, saved us a lot of time.

Thanks Mitchell's you are truly great. Perfect service for the little guys. We will be opening an account for sure!

Scott B.

Mitchell's Ltd has always provided us at BMG UK a great and reliable service for a number of years now! Hayley does a fantastic job , shes very friendly and works very hard for everyone around.

Looking forward to seeing my friend Michael who's just joined Mitchell's recently ahaha

Pam E.

i had something delivered from amazon and they used michells. i had to send the item back so gave them a ring. i didnt have a clue what i was doing so rang them a few times and every time the guys were helpful. finally made and paid for my booking then the seller changed address so i had to cancel and rebook. the lady on the phone was very helpful too and the refund was quickly returned within 4 days. the parcel was collected by a lady the same lady who actually delivered it and she was also lovely all in all a great team. great service and was kept updated every step from pick up to drop off. would highly recommend