Martin Brower UK - Hemel Hempstead

Okay, here’s a detailed description of Martin Brower UK, crafted as a helpful and informative assistant, incorporating the provided details and reflecting the observed feedback:

Martin Brower UK: A Reliable Distribution Service Provider

Martin Brower UK is a prominent distribution service provider operating from its headquarters at Bryanston Court, 4 Buncefield Ln, Hemel Hempstead HP2 7EQ, United Kingdom. The company’s telephone number is 1442847001, and their website, offering comprehensive information, is martinbrower.co.uk. They cater to a variety of logistical needs, specializing in the efficient movement of goods across the United Kingdom.

Location and Accessibility

The strategic location in Hemel Hempstead allows Martin Brower UK to effectively serve a significant portion of the country. The facility itself boasts commendable accessibility features, including a wheelchair accessible entrance and wheelchair accessible parking. This commitment to inclusivity demonstrates a dedication to serving a diverse clientele. Visitors should be aware that the yard space is relatively narrow, potentially limiting maneuverability for larger vehicles.

Key Features and Operations

Martin Brower UK’s operations are centered around a well-organized system for managing deliveries. Typically, individuals arriving for drop-off are directed by gate staff to either a designated bay or to park outside. Following this, a report is made to the Goods In department, accompanied by the necessary paperwork. Internal access within the facility involves navigating stairs between bays 15 and 16. It’s worth noting that the experience can sometimes involve a round trip – being directed back outside for parking if a direct bay isn’t immediately available, highlighting the importance of anticipating potential delays.

Customer Experience and Feedback

Martin Brower UK currently holds 266 reviews on Google My Business, reflecting a significant level of customer engagement. The average opinion received is 3.7 out of 5, indicating a generally positive experience, though with some room for improvement. The feedback suggests a strong commitment to helpfulness from both the gate and Goods In staff. However, the operational flow can be lengthy, with reported visit times often exceeding initial estimates. The process appears to be geared toward efficient resource allocation, sometimes involving a wait for a suitable bay or for assistance to arrive.

Recommended Information for Prospective Users

• Contact Details: Phone: 1442847001
• Address: Bryanston Court, 4 Buncefield Ln, Hemel Hempstead HP2 7EQ, United Kingdom
• Website: martinbrower.co.uk
• Specialty: Distribution Service
• Accessibility: Wheelchair accessible entrance & parking

Planning a visit to Martin Brower UK is advised to allow ample time, considering potential delays related to bay allocation or assistance requests. Communicating clearly with the gate and Goods In staff will contribute to a smoother and more efficient drop-off process.

👍 Reviews of Martin Brower UK

Peter S.

3/5

On arrival report to gate staff. They’ll either put you on a bay or send you outside to park up. Once you’ve done that report to Goods in with paperwork. Up stairs between bays 15&16.
Gate staff and Goods in staff friendly and helpful. Yard is narrow so not a lot of manoeuvring room. A quick tip(35 mins for 25 pallets), but was there 3hrs 15 mins. If there isn’t a bay for you to go straight on, they’ll send you back out to park outside(limited parking) then come and get you when they want you.

Costel D.

1/5

Worse experience, is like going to learn again to be a driver, then look for anything to not pass assessments. Avoid

G. Z.

1/5

Personely i wont give them 1 star place runs by mostly polish staff they kept me 6 hours for 26 pallets and ladys at goods in office very rude

Dorinel A.

1/5

Horrible behaviour with their drivers, you can get banned with absolutely no explanation after working for them for any amount or time. When they are not busy, they don't care at all about the drivers.

Raff K.

5/5

Good company they just do somethings backwards as far as management goes. But if you want to select and make money this is the job. Good benefits and good money.
Everyone is listening, waiting for a chance to fink on you, to make themselves look better. Also always out to find someone else to blame for what is going wrong. Management takes no responsibility, for what is wrong.

Richard A.

2/5

Not very efficient , unloading staff aren't interested and the office don't seem to understand that drivers don't need to be spoken down to. Not a pleasant experience visiting here.
Shunters were most helpful though , thank you to them.

Andrew E.

1/5

Nearly had the nearside of my cab taken out by one of your incompetent drivers at 13.50 on 28.12.21 registration KE19 FLP. He intentionally used the incorrect lane twice in an effort to beat traffic then left me insufficient room on a roundabout to manoeuvre when he invented his own lane. All this less than half a mile from depot so absolutely no excuse for it.

Jeremy C.

5/5

Cant fault the place at all. Arrived at 19:00 for a 20:00 delivery last night. Straight onto bay 50 and tipped in 22 mins. Out the gates by 19:25. Happy days!!