Mail Boxes Etc. Bedford - Bedford

Patrick P.

I had a laptop that needed returning to amazon for a refund. A lovely lady went the extra mile for me to find a suitable box 📦 for my laptop as the ones they sell typically are square, I needed a rectangular wide box for my laptop. The employee searched for a few minutes in the storage area to find an ideal box for my laptop. She even wrapped it in bubble wrap for me and duct taped it all together.

Very good, fast and professional service.

Abu N. Y.

Tracey was amazing,she assisted me through with what i wanted and how I wanted it done.
I did stress her ,but she delivered

Esther I.

This is the second time i'm visiting MBE Bedford and leaving disappointed. The lady/woman who attended to me the first time and was the same person there has a poor customer service. The first time I was there to have a parcel shipped she kept me and other customers waiting as she chatted away with a royal mail staff. This was about 2 years ago. I decided to go there today to ship a parcel again hoping for a somewhat better experience and I was disappointed again. The notice on the door states there were open, and lunch break is between 1pm and 1:30pm. It was 1:30pm so I decided to wait for her to open the door as she saw me waiting outside. Instead she came to the door, turned the open sign to closed and walked away. There was no courtesy whatsoever to tell me to come back or something. I was basically ignored. If the centre manager is reading this, please you need to do better. Thank you.

Sarang S.

Excellent printers and equipment, wide space, keeps to the confines of safety laid out by the govt. The people are normally quite good, communicative and efficient. However, if you make a mistake due to lack of information, they do ridicule you and humiliate you. They have a lot of restrictions on parcel servicing and they need to understand the world is NOT a botanic garden where if things are not pitch perfect everything will crumble to pieces. How will they grow if they cannot adjust to situations in life?
Normally they should do their job and not incorrectly assume what other companies will do with your parcels

Jon H.

We have used Mailboxes, Bedford for years - they faithfully were able to turn round our monthly village magazine printing in under 24 hours time and time again. Recently I use them for printing business flyers, posters and banners - again - extremely fast and reliable. Finally, we have used them to reproduce a good photo of an original watercolour painting as an image on Christmas cards. Highly recommended

James A.

Having been MBE Bedford on numerous occasions previously for print work - work was completed no problem. Since new ownership, same work has gone down in print quality and gone up in cost No explanation or rationale given and was very abrupt and frankly rude when asked why the change; response was - new management, I'm the manager and that's the price!

Similarly, when enquiring about delivery services, the staff this time was reluctant to provide information and made it seem as though I was begging him to use their service!? Completely vacant and simply couldn't be bothered to offer any guidance or assistance.
Definitely one permanently Lost customer and judging by my experience - not likely to be the last.

Andrew H.

I've been a customer of MailBoxes Bedford for about 10 years. Over that time I've spent at least £10,000. The management have changed, and I've had an order of CD covers made. I was told my work couldn't be done in a day, which Is fine as I didn't ask for that. I needed it doing in a few days, ready for a professional event in Lincoln. I was told that for subsequent jobs, the price would increase from £90 to 130-140, which of course he is perfectly at liberty to do. Using the same files, the finished cd's don't look as good as before. Of course this is the usual process of teething problems with a new owner. But we didn't feel looked after. The owner didn't want to speak and work through it on the phone with my semi-pro designer as Paul was happy to do, saying that he only wanted the email, which of course the designer sent him. There was a one week gap, after the job was submitted but not started. The owner says my designer said the files were not complete. I asked the designer to tell the owner it was compete, which he says he did, after a 2-3 days wait. Maybe that message didn't get through. All in all: price hike, longer wait. Difficult interface between designers and printer. So probably best to use mailboxes if you don't have a semi-pro designer involved, unless the customer service style changes.

David H.

Totally excellent. I needed around 50kgs of books, bought online froman Auction House in Bedford, to be packed (properly), and sent to me down here at Whitstable in Kent. Two emails, one payment transaction and two days later all my books arrive nicely packed and 100% intact. One very happy punter. I don't know these people but would, on this experience, recommend to anyone needing their kind of services (for me: collecting, packing and despatching)!..