Maidenbower Post Office - Crawley

Jez S.

Advertised opening times are 9am-5.30pm but this is not the case. Rarely it’s open before 10am and normally closes by 4pm. Why not just update the sign to your actual opening hours? The amount of times I’ve gone there and no one can serve me?! Just train up all the staff that work there! Simple! When someone is there they are usually disgruntled and not very friendly. Avoid if you can and use the one in pound hill.

Laura B.

My carer has just gone to the Post Office for me and it’s closed until 4PM today? Now she has to go to another one when the hours online state they are open 10-5 today The co op staff apart from one man has very little knowledge of how the PO works and the services etc
Absolutely pointless, they should have left it with the post office separate as before!!

David T.

Unbelievable that this post office has any business at all. I took a parcel in on Tuesday (48 hour tracked) and they needed to advise the Gatwick depot that they have parcels to be collected due to the small amount of parcels they handle. I have spoken to the Gatwick depot and it is now Thursday evening and they haven't been advised that they have any collections. My parcel will now not be collected until tomorrow and will not be delivered until next Tuesday a full 7 days after dropping it off, all because Maidenbower have not advised the Gatwick depot to collect.

My suggestion is save yourself the trouble and find any other post office in the Crawley area and avoid this one. They simply seem to not care or have no idea what they are doing.

Phil O.

Unreliable service times, the post office is definitely NOT open all the hours the shop is. If you can, go somewhere else. Esspecially don't go at lunchtime!

Andrew S.

One star is generous, there should be an option for 0 stars. Before using this branch consider; carrier pigeon, delivering the letter /parcel yourself, or yak. All of which will save you the stress and headache of playing 'open for service roulette' that's synonymous with this post office.

Nick M.

Appalling service.
Waited 20 minutes to be served
Two members said they were not trained and vanished after being asked.
Never open on advertised hours and when I tried to post a package was told I had to take it to another PO as they had problems with their carriers and would not even take it to hold for following day.
Has gone to rock bottom since refurb.
If you can go somewhere else i do it ts chaos.

Victor B.

Friendly staff,but very unreliable service times.
Very hard to know if it is open.
Especially with outside queuing ...you just can't know if anyone is there to run the post office counter.
Lovely people . Useless service
Overall poor.

Terry H.

Post office opening hours differ from online, they don't serve anyone before 10am, not even for a drop off.