L A Property Discovery LTD - Manchester

Dipesh S.

We got a strongly worded email saying that we haven't been maintaining the house and it’s really dirty from someone called sam from LA property. But in reality the issue is that the house was already like this when we moved in. From the stains on the kitchen floor to the grease on the kitchen vents, it was all here before we moved in, though the landlord had claimed that he had refurbished the house before we moved in. We also had complained multiple times about the stains on most of the beds and to this day it hasn't been cleaned.

Emily

I have recently moved out of a rental property at this company and received excellent service throughout my tenancy. Any issues were always dealt with and conversations with both office and maintenance staff has always been been friendly and polite. Upon leaving I received my full deposit with no problems at all. If I ever need to I would use them again.

London K.

Scam agency avoid at all costs!! they have changed their name from Sherlock Homes Properties - check out their reviews. When I was a student they gave me an inventory list that was outdated by years and even when I had sent in my own pictures a week later to show that their inventory list was completely false and outdated they still tried to charge me thousands at the end of my tenancy. After 6-months contesting it, the Tenancy Deposit Scheme finally were in my favour and returned my deposit. Even after all that they tried to charge me £300 for "cleaning fees" even though I had the flat professionally cleaned days before. And if that wasn't bad enough, apparently there were "pigeon excrements" on the balcony (2 months after I had already left) that they tried to charge me £150 for.

Daniel B.

A really exceptional service was provided to me in the process of selling my house. From the initial valuation to completion I found the team to be professional, friendly and hard-working. I really felt they went the extra mile. I would highly recommend to anyone needing an Agent in the South Manchester area.

Toby

Diabolical company to deal with. Having moved out of one of their properties in February, I have just completed a deposit dispute where LA Property sought to claim over £400 of my deposit which was rejected by the TDS (thankfully!) - however, I still felt the need to post this to warn others of the business operation.

Regardless of a trouble free tenancy, upon check-out they employ nothing short of cowboy and unprofessional tactics - citing old, out of date (even noted by the TDS) and false documentation in support of false claims to try and acquire your deposit in order to improve the standard of their properties. When their lack of professionalism and competence is highlighted, staff members (those in the repairs deposit administration teams) are rude, unable to answer questions and quite frankly inept.

Also be very wary of claims made by the company that landlords are distinct and separate entities and that there is no relation to the defunct company 'Sherlock Holmes'. Luke (current director) is a relative of both of the previous directors of Sherlock Holmes, who are coincidentally landlord for multiple properties managed and administered by LA Property discovery; attempts made to distance themselves from such, should be a bit more thorough. A basic land registry/companies house trawl evidences the above.

I would give them a one-star rating if I was able to. Where possible, avoid this company at all costs.

Emma H.

This company avoid avoid avoid
When they say they have nothing to do with Sherlock Homes this is a lie
Their Mother Helen Armstrong or Helen Sherlock owned Sherlock Homes and Alex worked for her at Sherlock Homes
all they have done is changed the company name and put her two sons Luke and Alex in as directors
Check the reviews for Sherlock Homes
Don’t trust this company it won’t be long before the one star reviews
start coming through
If you look at Sherlock Homes reviews Alex is actually mentioned so please don’t try and say you have nothing to do with Sherlock Homes. LA Property has the same staff as Sherlock homes both Alex and Sam worked for Sherlock homes and surprise surprise they now work for LA Property
How strange that both Sherlock Homes and LA Property Discovery have the same registered office address what a coincidence check on companies house

Bentley H. G. L.

I applied for a flat then I offered to pay for the whole period which was accepted by the landlord then LA Properties instructed some reference agency to get a reference and this took nearly 3 weeks.
I found an other flat but when I asked for a refund of the fees I paid they declined.
I have done nothing wrong and they did apologize for wasting my time but what about my money.
Bad experience and not recommended at all.

Sofia R.

Lost my keys at a venue on a Sunday and contacted the agent on Monday morning. I was immediately given a spare set, which I brought back on the Friday of the same week when my keychain had been found. No fuss, no questions asked - a huge relief in an otherwise stressful situation. Thank you!