K R L - Birmingham
Address: 20, K R L, The Gateway Estate, Birmingham B26 3QD, United Kingdom.
Phone: 1217825255.
Specialties: Freight forwarding service.
Other points of interest: Wheelchair accessible entrance, Wheelchair accessible parking lot.
Opinions: This company has 2 reviews on Google My Business.
Average opinion: 2/5.
đ Location of K R L
Overview of KR L
KR L, located at Address: 20, K R L, The Gateway Estate, Birmingham B26 3QD, United Kingdom, offers a specialized freight forwarding service. Contacts can be reached via phone at 1217825255. While their website is not listed, potential clients might find valuable information by visiting Google My Business, where the company has received 2 reviews. The average opinion of the service is a somewhat disappointing 2/5. Let's delve into what this means for those considering KR L for their freight forwarding needs.
Location and Accessibility
KR L is strategically situated in Birmingham, a city known for its logistics and distribution centers. An important feature for accessibility is their wheelchair accessible entrance and parking lot, which caters to the needs of individuals with mobility challenges, showcasing a commendable level of inclusivity.
Service Offerings and Specialties
The core service offered by KR L is freight forwarding. This specialized service is crucial for businesses looking to manage the shipping of goods efficiently. Freight forwarding companies act as intermediaries between shippers and carriers, handling the logistics of international shipping. For those in need of importing or exporting goods, KR L's expertise in this area could prove invaluable.
Customer Service and Interactions
Customer feedback plays a pivotal role in assessing the quality of service. One review notes that Kevin provided nice assistance and was helpful, indicating at least one positive interaction with staff. However, another observation suggests a contrasting experience, where Adrian's demeanor was less welcoming, likened to addressing clients as "naughty boys." This dichotomy highlights the importance of clear communication and customer-centric service within the company.
Recommendations for Prospective Clients
- Prioritize Communication: Given the mixed reviews regarding customer service, it's advisable to clarify expectations and ensure clear, professional communication before proceeding with services.
- Consider Accessibility Needs: KR L's commitment to accessibility is a significant plus for those requiring easy access or parking.
- Seek Detailed Information: Since the company's website is not available, potential clients should reach out directly to inquire about services, pricing, and specific requirements.
- Read Reviews Carefully: Analyze all feedback to understand the range of experiences clients have had. A single positive review might not always reflect the overall company performance.
Conclusion
KR L presents itself as a specialized freight forwarding service with notable accessibility features, which is commendable. However, the varied customer opinions suggest a need for improvement in certain aspects of customer service. For those considering engaging with KR L, it's essential to weigh these points carefully, prioritize clear communication, and perhaps explore additional logistics providers to ensure the best possible service for their needs.
This structured overview aims to provide a comprehensive look at KR L, guiding potential clients through the key aspects they should consider before making a decision.
đ Reviews of K R L
