Hemmings & Reynolds - Chelmsford

Hemmings & Reynolds: A Trusted Automotive Specialist

Hemmings & Reynolds is a highly regarded auto repair shop located at 70 Navigation Rd, Chelmsford CM2 6ND, United Kingdom. With a strong commitment to customer satisfaction and a proven track record, they’ve established themselves as a reliable resource for vehicle maintenance and repairs in the Chelmsford area and beyond. Their dedication to providing efficient and honest service is evident in their consistently high ratings and positive customer feedback.

Contact Information and Accessibility

Clients can easily reach Hemmings & Reynolds by calling 1245265786. While they presently don’t have a dedicated website, their physical location is readily accessible. The shop boasts a convenient wheelchair-accessible car park, demonstrating a clear commitment to inclusivity and ensuring that all customers can access their services with ease. Navigating the facility is straightforward, and a toilet is available for visitor convenience.

Services Offered and Specializations

Hemmings & Reynolds specializes in a comprehensive range of auto repair services. They handle everything from routine maintenance – oil changes, servicing, and inspections – to more complex diagnostics and repairs. The skilled mechanics at Hemmings & Reynolds are proficient in working on various vehicle makes and models, particularly demonstrating expertise with BMW automobiles. The prompt resolution of a BMW bonnet issue, as highlighted by a recent customer testimonial, showcases their ability to tackle challenging repairs efficiently.

Key Features & Convenience

• Appointments Recommended: While walk-ins are sometimes accommodated, scheduling an appointment is strongly advised to ensure timely service and dedicated attention.
• Payment Options: They accept a variety of payment methods, including credit cards, debit cards, and NFC mobile payments, providing flexible options for their clientele.
• Experienced Mechanics: The team comprises knowledgeable and experienced mechanics dedicated to providing accurate diagnoses and high-quality repairs.

Customer Feedback and Reputation

Hemmings & Reynolds consistently receives overwhelmingly positive feedback from its customers. Currently, the company maintains 45 reviews on Google My Business, with an impressive average opinion of 4.8/5. This strong rating reflects the quality of their work, the professionalism of their staff, and their commitment to customer service. The feedback consistently praises their honesty, efficiency, and willingness to go the extra mile. One notable comment emphasizes their ‘thoroughly decent chaps, helpful professional and honest’ approach, suggesting a genuine dedication to building long-term customer relationships. The rapid turnaround time on a recent BMW repair, resolving both the bonnet issue and a headlight problem within 24 hours, underscores their operational efficiency and commitment to meeting customer needs quickly and effectively.

Why Choose Hemmings & Reynolds

Several factors contribute to Hemmings & Reynolds’ strong reputation. Their focus on honest and professional service is paramount, fostering trust with clients. The convenient location, coupled with accessibility features, makes them a practical choice for vehicle owners. Furthermore, their ability to handle complex repairs, as evidenced by the BMW example, demonstrates a high level of technical expertise. The fact that they are prepared to address issues quickly – a notable advantage over some dealerships – suggests a streamlined operation focused on customer satisfaction. Ultimately, Hemmings & Reynolds represents a dependable and skilled automotive service provider committed to delivering quality repairs and building lasting relationships within the community. Their dedication to providing a seamless and positive experience solidifies their position as a preferred choice for vehicle owners in Chelmsford and surrounding areas.

👍 Reviews of Hemmings & Reynolds

Al H.

5/5

Thoroughly decent chaps, helpful professional and honest.
Not from round these parts I was visiting friends recently when I developed an issue with the bonnet of my BMW. The local BMW dealership said would it need booking in for diagnostic tests… and that would mean a wait of a month for an available date, Hemmings & Reynolds had the problem bonnet and a separate issue with a headlight sorted within 24hrs!
I cannot recommend these chaps highly enough !! Top guys!!!

Jacquie L.

5/5

Took my DIL car as an emergency for them to run a diagnostic. They don't actually do the job required there for this fix,but gave me the conract details for 2 other repair places & feedback, telling me exactly what to say.
They were so helpful & friendly.
Didn't even know they were there, actually drove past.
Definitely worth trying them, especially if like me you know nothing about cars - they won't try to rip you off.

john D.

5/5

Been using H & R for over 20 years. Honest reliable garage and mechanics. Roy and Howard have always looked us and I won’t go anywhere else. Highly recommended.

Jane C.

4/5

Roy and Howard have been mending our cars for years. A local garage that do what we need. They check, if prices are high, before carrying out the work. They give advice and explain what has gone wrong with the car. Lovely

Paul G.

4/5

Find out once sorted but stars for information, flexibility and no "airs and graces" - strike me as mechanics rather than service salesmen

Two weeks on probably push to 5 stars - highly recommend especially if your dealer prefers quick and expensive - tested, assessed, priced and delivered solution on time

Dharmendra G.

1/5

I have been booked for early diagnose and price estimation so that next day he can carry out the required work if ageeed on work n price. Asked me to drop the car at 11:00 and by 16:00 didn’t get chance to look at what’s wrong with the car. Promised me to call back me but no calls and when I called then told to me booked for tomorrow. Then why that guy asked me to drop the car today if needs to be looked at tomorrow. When I challenged this then become very very rude and said - go somewhere else. Very unprofessional and rude guy. Never recommend anyone. Compete time waster.

Ellis S.

5/5

Took my car in for a service before lockdown. Gave me the complete run down and some great advice as to where I could get some more of the technical problems ironed out.
Very good service, would highly recommend. Thanks Roy.

Arpana M.

5/5

Amazing customer service and fair quotes . Very friendly owners. I had MOT and servicing done for the first time and will definitely be a returning customer.