Grays Post Office - Grays

Address: 57-59 Clarence Rd, Grays RM17 6QJ, United Kingdom.
Phone: 3457223344.
Website: postoffice.co.uk
Specialties: Post office, Bank, Business banking service, Courier service, Mailing service, Shipping and mailing service, Shipping service.
Other points of interest: Delivery, On-site services, Wheelchair-accessible car park, Wheelchair-accessible entrance, NFC mobile payments.
Opinions: This company has 76 reviews on Google My Business.
Average opinion: 3.5/5.

📌 Location of Grays Post Office

Grays Post Office 57-59 Clarence Rd, Grays RM17 6QJ, United Kingdom

⏰ Open Hours of Grays Post Office

  • Monday: 7 am–5:30 pm
  • Tuesday: 7 am–5:30 pm
  • Wednesday: 7 am–5:30 pm
  • Thursday: 7 am–5:30 pm
  • Friday: 7 am–5:30 pm
  • Saturday: 7 am–4 pm
  • Sunday: Closed

Okay, here’s a detailed description of Grays Post Office, designed to be helpful and informative, adhering to your specifications:

Grays Post Office: A Reliable Service in Essex

For individuals and businesses seeking a comprehensive postal and financial service in Grays, Essex, the Grays Post Office located at 57-59 Clarence Rd, Grays RM17 6QJ, United Kingdom, presents a valuable resource. This branch operates under the umbrella of the Post Office network, offering a wide array of services beyond simply sending letters. It’s a vital hub for both everyday postal needs and more specialized financial transactions.

Key Services Offered

The Grays Post Office provides a diverse range of services, including:

Post Office Services: Core postal services such as sending letters and parcels.
Bank Services: Access to bank services, facilitating financial transactions and account management.
Business Banking: Dedicated support for businesses requiring tailored banking solutions.
Courier Services: Efficient courier services for time-sensitive deliveries.
Mailing Services: Comprehensive mailing services for businesses and individuals alike.
Shipping Services: A full suite of shipping services catering to various needs.

Furthermore, the branch offers convenient delivery options and a variety of on-site services to streamline customer experiences. It’s equipped to handle diverse requirements, from small package shipments to larger commercial deliveries. Notably, the facility is committed to accessibility, boasting a wheelchair-accessible car park and wheelchair-accessible entrance, ensuring inclusivity for all patrons. Modern payment methods are also supported through NFC mobile payments.

Location and Contact Information

Address: 57-59 Clarence Rd, Grays RM17 6QJ, United Kingdom
Phone: 3457223344
Website: postoffice.co.uk

Customer Feedback & Reputation

The Grays Post Office has garnered considerable attention within the local community, evidenced by 76 reviews on Google My Business. The average customer rating is 3.5 out of 5, suggesting a generally positive experience, though there’s always room for improvement. Early feedback highlights the exceptional customer service provided by staff, specifically mentioning individuals like Sharon and Priya, who are praised for their helpfulness, experience, and commitment to a smooth and efficient process, particularly when assisting with important documents such as driving licence renewals. The consistently positive feedback regarding staff interactions strongly indicates a dedication to customer satisfaction.

Recommended Points of Interest

Accessibility: The branch prioritizes accessibility with wheelchair-friendly facilities.
Customer Service: A consistently praised element of the experience.
Service Range: Provides a broad scope of postal, banking, and shipping services.

Final Recommendation

Considering the comprehensive services offered, the convenient location, and the reported commitment to customer service, we strongly recommend contacting the Grays Post Office directly through their website: [postoffice.co.uk](https://www.postoffice.co.uk/branch-finder/2120267/grayscampaignid=gmb%7Ebf%7E2120267%7Egoogle%7Ena). Visiting their website will provide you with the most up-to-date information on operating hours, specific service offerings, and any current promotions. We believe the Grays Post Office offers a reliable and valuable service to the local community.

👍 Reviews of Grays Post Office

Grays Post Office - Grays
Leszek D.
5/5

Big big thank you for a Sharon to helping me with driving licence application renewal, she has experience and perfect costumers service.
If we have more people like her then world would be so beautiful

Grays Post Office - Grays
Chriss S.
5/5

Very Helpful staff! I came in for my driving licence renewal and Priya made the process soo simple and pain free, very helpful and amazing customer service!!

Grays Post Office - Grays
Maurice S.
5/5

5 star review for a 5 star service. Always great customer service when I attend, especially from Priya 🙂

Grays Post Office - Grays
Muhit M.
1/5

Awful service from the asian lady forgot to take her name, no manners, don’t know how to speak to customer, very rude, I will never go to this post office ever again

Grays Post Office - Grays
Claire G.
5/5

Just renewed my passport. No queue. Extremely helpful staff. Priya was so helpful thank you so much.

Grays Post Office - Grays
Daniella O.
5/5

Priya was very helpful and aided me with my renewal of my license

Grays Post Office - Grays
Sara S.
1/5

Appalling customer service!
I requested for a parcel to be redelivered at this Post Office. I went to collect it 10 days ago and they told me I had to wait for an email of confirmation of redelivery. As I never received one, I went again to the PO today only to be told that they don't have it and I should check with the Delivery Office in Hogg Lane. While I was trying to explain that I specifically requested a redeliver to this Office, the lady literally turned her back on me, saying there was nothing they could do. Both times I was served by this lady, who is unprofessional, rude, condescending and unhelpful. I have used this PO for over a decade, since it was inside WHSmith in the shopping centre; it used to have amazing people, always smiling and going the extra mile to help customers. Now their standards have gone well down the drain.

Grays Post Office - Grays
majorsmask
1/5

I asked someone working there if parcels could be sent there for pick up, she said yes, so I had something I bought online sent there (as it was more convenient for me) and when I went to pick it up I was told they did not have my parcel and that it was likely sent back to the sender as the post office cant take parcels for people.

I'm so furious because the item I bought cost a lot of money for me and the price had just gone up, so even if I get a refund ordering it again is going to cost me more money and all because the first lady gave me inaccurate information

the second lady was polite and was very helpful and if it wasn't for her I'd be wishing I could give 0 stars

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