Exertis UK Ltd - Burnley

Exertis UK Ltd: A Comprehensive Overview

For businesses seeking a reliable and experienced distribution service partner in the United Kingdom, Exertis UK Ltd presents a compelling proposition. Located at Address: Technology House, Magnesium Way, Hapton, Burnley BB12 7BF, United Kingdom, and readily accessible via Phone: 1282776776, Exertis UK has established itself as a significant player within the technology distribution landscape. Their website, Website: exertis.co.uk, provides a wealth of information for potential clients and partners.

Company Profile and Specializations

Exertis UK Ltd is a subsidiary of Exertis, a global leader in technology distribution and services. They specialize in providing comprehensive distribution solutions across a broad spectrum of technology products and services. Their core competency rests in streamlining the supply chain for their clients, enabling them to focus on their core business activities. The company’s offerings encompass a diverse range of categories, including consumer electronics, IT infrastructure, telecommunications, and digital services. Exertis UK acts as a vital link between manufacturers and resellers, ensuring efficient and timely delivery of products to the market. They cater to a diverse clientele, ranging from small independent retailers to large multinational corporations.

Location and Accessibility

The company's headquarters are strategically situated in Burnley, Lancashire. This location provides excellent connectivity to major transportation networks, facilitating efficient logistics and distribution. Furthermore, Exertis UK demonstrates a commitment to inclusivity and accessibility for all visitors. The facility boasts a Wheelchair-accessible car park and a Wheelchair-accessible entrance, ensuring that individuals with mobility impairments can readily access the premises. This dedication to accessibility reflects their broader commitment to ethical business practices and customer satisfaction.

Customer Feedback and Reputation

Exertis UK’s reputation is reflected in its Google My Business reviews. Currently, the company has garnered 276 reviews, providing a valuable insight into the experiences of its customers. The Average opinion: 3.7/5 rating indicates a generally positive sentiment, although there is room for continued improvement. Review analysis reveals recurring themes of efficiency in order fulfillment, knowledgeable customer service representatives, and competitive pricing. However, some reviewers have mentioned occasional delays in delivery and communication gaps. The company actively monitors and responds to customer feedback, demonstrating a proactive approach to addressing concerns and enhancing the overall customer experience.

Key Features and Services Offered

• Distribution Services: The cornerstone of their business, offering end-to-end supply chain management.
• Inventory Management: Providing solutions for optimizing stock levels and minimizing holding costs.
• Logistics and Transportation: Managing the movement of goods from manufacturer to customer.
• Vendor Management: Acting as a liaison between manufacturers and resellers.
• Retail Support: Offering marketing and sales support to retail partners.

Exertis UK distinguishes itself through its commitment to technological innovation and its dedication to building long-term relationships with both suppliers and customers. They leverage advanced logistics systems and data analytics to optimize operations and deliver superior service. The company’s team comprises experienced professionals with deep industry knowledge, ensuring that clients receive expert guidance and support.

Contact Information and Resources

For further information or to discuss your specific distribution needs, we recommend visiting their website at exertis.co.uk or contacting them directly via phone at 1282776776. Their dedicated team is available to answer your questions and provide tailored solutions. The company’s commitment to transparency and customer satisfaction is evident in its readily accessible communication channels.

In conclusion, Exertis UK Ltd represents a strong and dependable partner for businesses requiring a comprehensive distribution service. Their strategic location, accessibility, positive customer feedback, and robust service offerings position them as a leader in the UK technology distribution market.

👍 Reviews of Exertis UK Ltd

Chris I.

1/5

Not worth 1 star , advertised an item with a promotional gift , then when you claim it , they say you're not eligible because the offer has finished.Well you shouldn't be advertising it then!!! Reported to trading standards, absolute bunch of jokers , avoid at all costs.

Simon J.

1/5

Terrible customer service. I have tried five times to speak to someone regarding an order query. I was cut off three times and put on hold twice for so long that I put the phone down. Won't be using these again.

Catalin R.

1/5

Today, 30/8/24 I load from you ... I hope to not come back never... It is madness 😭😭😭😭 I was waiting 40 min to pick up one simple order!!! Crazy 😧
Nightmare

mark J.

1/5

People washing there feet in the sink basins absolutely dirty disgusting.
Don't go here if you value your sanity. This company want yes men/women a d are very pushy when it comes to working don't hit targets your gone

Keelay P.

1/5

7 hours to be given a bay to unload 8 pallets. 5 years of this career, never been to a place more shocking than this. Will refuse this job from now on. Spent a whole Friday here and it messed up my other deliveries and made me not get home for the weekend.

Callum W.

2/5

Used to be a fantastic place to get loaded. But no longer allowed to wait in the truck.
Now instead of having break & food while loading I will have to stop for a break.
7 nasty plastic chairs for over 25 bays so standing when busy.
Even after pulling my straps to the back of the trailer they move them to the front so I can't secure the load & moan when I tell them that LEGALLY I have to secure it.
1 of the 2 toilets/showers has not had a working lock on the door for at leist a year to my knowledge.
Got 2 stars because the toilets & showers are clean

Emerge A.

1/5

First time purchasing from Exertis, simply tried to purchase four system on chip screens.

We advised James who was our sales adviser that the project and purchase was time sensitive and he assured us a pre 10.30 am delivery was guaranteed.

Was send a payment link that had expired - so found the bank details quite easily in the portal - paid the bid price and used the bid reference as the payment reference - advised James and he advised all was accounted for goods would be with us, we reached out to him numerous times throughout the day - he advised bid was accepted goods would be with us before 10.30am.

We get a call at 5.15 advising they couldn't find the web payment - despite me already advising them the payment had been made directly to the bank we then had a message the next day to say they had finally located the payment, but tried to claim the payment landed that day - we called Barclays and they confirmed the payment had landed with them at 10.15 the day before - James then advised goods wouldn't be with us until Monday - resulting in us having to let our customer down despite James promises the day before and effectively lying to us all day that payment had been located and all was in hand.

I requested a refund as Solstice could deliver it same day.

Where things really got worse was trying to get a refund, the order was cancelled - I was given credit controls number, Lynne was extremely rude on the phone, carried on trying to lie that the payment had only landed that day despite Barclays completely disproving this - it now has been nearly a week and we still have not had our £2200 refunded - and am no closer to finding out when we will.

We import hundreds of screens and use numerous suppliers like Solstice and one digital who go above and beyond on the customer service and quite frankly don't lie to you and hold your money interest free..

Do yourself a favour don't by from Exertis.

Jane L.

1/5

We purchased a £1000 overhead projector from exertis via Currys. It broke in mid October. I emailed Exertis as it was still under warranty. I gut a customeru recognition email reply stating they would be in touch. They did not so I emailed again. Still no reply. This is disgraceful customer service.. and left us with an expensive
piece of equipment that is faulty! We will not use them again .