Enfield Road Post Office - Enfield

Enfield Road Post Office: A Comprehensive Guide

The Enfield Road Post Office, located at 12 Enfield Rd, Enfield EN2 7HW, United Kingdom, stands as a vital community hub offering a comprehensive suite of postal and financial services. Accessible via telephone at 2083645722 and detailed information can be found on their official website: postoffice.co.uk. This establishment specializes in providing traditional post office services alongside essential banking facilities and business banking support. It’s a strategically positioned and well-regarded service point within Enfield.

Location and Accessibility

The post office’s address, 12 Enfield Rd, Enfield EN2 7HW, places it in a convenient location within the Enfield area. Its accessibility is a key feature, with an emphasis on accommodating a diverse clientele. The site boasts a wheelchair-accessible car park and wheelchair-accessible entrance, ensuring that individuals with mobility challenges can readily utilize the services offered. Furthermore, the location benefits from on-site services, enhancing the overall customer experience. The Post Office is easily reachable and prioritizes inclusivity in its design and operations.

Services Offered – Beyond Standard Postal Services

The Enfield Road Post Office provides a broad spectrum of services extending far beyond basic letter and parcel posting. As a core post office, it facilitates the sending and receiving of letters and parcels, both domestically and internationally. Crucially, it functions as a bank, offering a range of business banking services alongside standard retail banking options. Customers can access credit cards and debit cards, streamlining financial transactions. Modern payment methods are also supported, with the availability of NFC mobile payments, reflecting the Post Office’s commitment to contemporary convenience. The branch is designed to cater to a modern clientele’s varied financial needs.

Customer Feedback and Reputation

The Enfield Road Post Office has garnered a positive reputation amongst its patrons. Currently, the branch maintains 36 reviews on Google My Business, providing valuable insights into customer perceptions. The average opinion is 3.8/5, indicating a generally favorable experience. These reviews consistently highlight the staff's dedication to providing helpful, polite, and patient service, even when assisting customers unfamiliar with technologies like QR codes. Several testimonials express gratitude for the extended service hours, including Sunday openings, and the ease of parking available on-site. The sentiment suggests a strong appreciation for the friendly and efficient service provided, even within a relatively small space.

Key Features and Amenities

• Post Office Services: Core postal services including letter and parcel posting, money transfers, and foreign currency exchange.
• Bank Services: Retail and business banking services, including current accounts, savings accounts, and loan applications.
• Payment Options: Accepts credit cards, debit cards, and NFC mobile payments for seamless transactions.
• Accessibility: Wheelchair-accessible car park and entrance demonstrate a commitment to inclusivity.
• Extended Hours: Sunday Opening provides added convenience for customers.

The Post Office’s success is underpinned by its focus on customer service and adaptability to evolving needs. It’s a valued asset to the Enfield community, providing not only essential postal services but also acting as a reliable financial institution. The commitment to accessibility and modern payment methods is a testament to its dedication to serving all customers effectively.

In essence, the Enfield Road Post Office is more than just a place to post letters; it’s a comprehensive service provider dedicated to meeting the diverse needs of its community. Its location, combined with its range of services and commitment to accessibility, makes it a valuable resource for residents and businesses alike. The positive customer feedback underscores its reputation for friendly, efficient, and helpful service.

👍 Reviews of Enfield Road Post Office

Chris P.

5/5

Thank you for the excellent service we received yesterday, Oldies who didn’t have a clue about QR codes. All staff always really helpful,polite and patient.
So lucky to have a post office that openings on a Sunday with, easy parking.May be smallest post office ever but could not ever get better service.

Anna V.

3/5

I have been using this post office for a number of years. The owner always was/is super nice and would go an extra mile for every customer. This was until tonight when there was a woman in charge of the shop whom I haven't seen before. Not sure why anyone would employ anyone like her. Despicable behaviour, rudeness, total lack of any social skills. I ended up walking out of the shop without posting my parcel

Rajul A.

4/5

Good customer service, ease of business, great opening times especially on the weekend, excellent parking facilities and a good selection of drinks and confectionery. However, they do not sell the envelopes, parcel and cardboard boxes. You can find envelopes from the next shop.

Ann F.

5/5

Absolutely superb service always and perfect for after business hours posting of my small business parcels. Nothing is ever too much from friendly and caring staff. Also has an extensive selection of wines and spirits all reasonably priced too.
Plenty of parking as well.

Rupom

1/5

On my first visit, I was very happy. The person gave me the service was a male. He was friendly and helpful. However on my 2nd visit there was an arrogant woman, not friendly at all and was extremely rude. Lady should learn how to behave. She was not welcoming, Her facial expression was giving me impression that she doesn’t want me there as customer. Probably will never go back.

Patricia B.

1/5

First and last time using this post office. The lady behind the counter this afternoon has poor customer service skills.

Not sure if its because i am a woman of colour but firstly there was no hello, she just looked at me and when i asked her to take a picture of my parcel she responded abruptly and said “thats what the tracking is there for” to which i responded “i need it for my protection”

She then pushed the parcel towards the small gap on the counter for me to pull it through instead of handing it to me as i handed it to her (over the glass)

Update:

Hi Ozzie,

Invasion of privacy when it was just you and I in the shop hmmmm. I use Post offices everyday much bigger and busier and have had no issues with me asking to take pictures.

Isabelle S.

5/5

Always helpful. I’ve been coming here for years. Recently, the young lad really helped me out and went above and beyond. Would def recommend.

Stephen

1/5

Tried this Post Office as my local had a queue a mile long. Won't be going back. The lady who served me was only interested in berating me for having used sellotape to wrap my parcel, daring to place my parcel on the scale at the wrong moment and, yes, having the temerity to helpfully hold a parcel up so that she could see it. She was so rude that I left and went to Chaseville Parade instead.

Not sure what the owner is talking about in the reply - I didn't need a wrapping service and only had one parcel.