DX Express Glasgow - Glasgow

Address: UNIT 1 Bothlin Rd, Glenboig, Glasgow G69 8GD, United Kingdom.

Specialties: Shipping company.
Other points of interest: Wheelchair accessible entrance, Wheelchair accessible parking lot.
Opinions: This company has 71 reviews on Google My Business.
Average opinion: 1.6/5.

📌 Location of DX Express Glasgow

DX Express Glasgow UNIT 1 Bothlin Rd, Glenboig, Glasgow G69 8GD, United Kingdom

⏰ Open Hours of DX Express Glasgow

  • Monday: 8 AM–6 PM
  • Tuesday: 8 AM–6 PM
  • Wednesday: 8 AM–6 PM
  • Thursday: 8 AM–6 PM
  • Friday: 8 AM–6 PM
  • Saturday: 8 AM–12 PM
  • Sunday: Closed

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DX Express Glasgow: An Overview

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For individuals and businesses in Glasgow and the surrounding areas seeking reliable shipping solutions, DX Express Glasgow presents itself as a company specializing in logistical services. Located at UNIT 1 Bothlin Rd, Glenboig, Glasgow G69 8GD, United Kingdom, DX Express Glasgow operates with the primary focus of providing efficient and dependable shipping services. This detailed overview intends to furnish potential clients with comprehensive information regarding the company’s operations, accessibility features, and customer feedback.

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Company Details and Specialties

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DX Express Glasgow is fundamentally a shipping company, concentrating its efforts on facilitating the transportation of goods. While specific details regarding their range of services – such as parcel delivery, freight forwarding, or specialized shipping – may require direct inquiry, their core competency lies in providing transportation solutions. The company's commitment to a streamlined and effective delivery process is a key differentiator in a competitive market. They strive to meet the diverse needs of their clientele, offering tailored solutions to suit various shipping requirements. Their operational strategy is centered around reliability and timely delivery, underpinned by a dedication to customer satisfaction.

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Location and Accessibility

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The company’s physical address, UNIT 1 Bothlin Rd, Glenboig, Glasgow G69 8GD, provides a central point for operations within the Glasgow metropolitan area. Glenboig is a suburb of Glasgow, offering convenient access to major roadways and transportation networks. It’s strategically positioned for efficient distribution across the region. Furthermore, DX Express Glasgow demonstrates a commitment to inclusivity by offering wheelchair accessible entrance and wheelchair accessible parking lot. This consideration significantly enhances accessibility for individuals with mobility impairments, ensuring a welcoming and convenient experience for all clients and visitors. These accessibility features are a crucial element of their operational philosophy, reflecting a dedication to equal access and service.

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Customer Reviews and Reputation

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Currently, DX Express Glasgow boasts 71 reviews on Google My Business, providing a valuable insight into the experiences of previous customers. However, the average opinion is a concerning 1.6 out of 5. This indicates a significant area for improvement. The reviews reveal a mixed range of experiences, with some customers praising the company's responsiveness and efficiency while others express dissatisfaction with delivery times, communication, and overall service quality. It's imperative for the company to address these concerns proactively to bolster its reputation and enhance customer satisfaction. Analyzing the specific feedback – both positive and negative – can provide valuable insights into areas where operational adjustments are necessary.

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Recommended Information for Potential Clients

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When considering DX Express Glasgow for your shipping needs, it’s advisable to:

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  • Contact them directly: Although a phone number isn’t readily available online, reaching out via email or through their website (if available) is recommended to discuss specific requirements.
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  • Inquire about service specifics: Clarify the scope of their services, including delivery zones, shipping options, and any associated fees.
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  • Request estimated delivery times: Obtain accurate estimates for delivery timelines to manage client expectations effectively.
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  • Review recent customer feedback: Consult the Google My Business reviews to gain a comprehensive understanding of the customer experience.
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Further Considerations

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Given the currently low average review score, potential clients should exercise due diligence and carefully evaluate whether DX Express Glasgow aligns with their specific shipping needs. The company’s commitment to accessibility is a positive attribute, but improvements in service quality and customer satisfaction are paramount. Focusing on prompt communication, reliable deliveries, and responsive customer support will be crucial for enhancing the company’s reputation and attracting new clients. Investing in staff training and streamlining operational processes could contribute significantly to positive customer outcomes. Exploring options for proactive customer communication – such as tracking updates and estimated delivery notifications – could further improve the overall shipping experience.

\n\n\n",
"summary": "DX Express Glasgow is a shipping company located in Glasgow, UK, offering transportation services. Despite having 71 reviews, the average opinion is low (1.6/5), indicating areas for service improvement and customer satisfaction.",
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👍 Reviews of DX Express Glasgow

DX Express Glasgow - Glasgow
Stuart S.
1/5

Only leaving 1 star as sadly cannot leave 0 stars. This delivery courier is an absolute joke.
Ordered a electric scooter for our daughter, received confirmation the item was being delivered a day earlier, much to my surprise. Then gets an update to say it would be on the specified delivery date.
Today has came, got the delivery time slot of 12.16pm to 14.18pm, only for at 12.18pm to get a message saying our driver couldn't find your address, please arrange a new delivery slot. Our order number etc has our mobile phone contact numbers, coukd they not call and ask where our address was? Absolutely appalling courier, worst in the game, absolute joke of a company.

DX Express Glasgow - Glasgow
S
1/5

They have not delivered the full delivery, missed out one of the boxes which has been scanned back at their depot but they have not tried to redeliver it. Cannot speak to a human, terrible communication. They also just left it at the front door and didn't even ring the doorbell. Said we had signed for it, when we had not, anyone could have stolen it. I dread the delivery when I get the email saying it is DX Express delivering it. There's always an issue.

DX Express Glasgow - Glasgow
Arun D.
1/5

I am waiting for my passport from 27 of February .. every time they are update the message they are unable to deliver the day. Already I attached my contact detail Nobody give me a call or anything for approaching Today am waiting from 12.30 Onwards. And am tracking them. But nothing happen and again they send message they can’t deliver because consigned is not in home. They leave the card something like that ..after the message I try to chase them and I got them Finally today I go and find them on road. And I got my passport . The most waste service in uk. Don’t choose dx again guys. The no 1 waste service

DX Express Glasgow - Glasgow
Sandra T.
1/5

Ordered plants from Carbeth Plants for express delivery,received E-mail to say they were handed to me?
Nope,sorry that didn’t happen,no plants here.
My neighbour came up next day at midday to say they were delivered to her 3 doors down.
0 stars

DX Express Glasgow - Glasgow
Benjamin D. M.
1/5

Tracking link showed the driver a mile or so away in the next town, then all of a sudden I get a notification saying they were "unable to access my property", and "Sorry we missed you". Total LIES. Nobody came to my house, no delivery driver rang my doorbell. It's Friday afternoon, I suppose....

DX Express Glasgow - Glasgow
Adeeba H.
5/5

I missed the delivery on the schedule time due to an emergency and got a call card. After I read the reviews I got too stressed but I booked the next day delivery and I got the time frame and got the delivery an hour before.. thank you so much DX delivery and Mr Barry.

DX Express Glasgow - Glasgow
David H.
1/5

Waiting for a delivery from DX Express.

Due on Wednesday - pushed to Thursday, due on Thursday - pushed to Friday, then on Friday - pushed to Saturday. This time is showed on the van and the delivery window was set between 1530 and 1730.

I was watching the guys tracker from 1530 and he drove past our road end to another house 4 minutes away, then left the area and went back onto the M8 and drove to the depot in Glenboig. He was less then 1/2 mile from us.

Whilst watching him disappear further from us you can see in the screenshot that there’s still over an hour of the delivery window left.

I need this parcel quickly and am now faced with a 60 mile round trip to go and get it because DX seem totally incapable of actually doing what they’ve been paid to do.

DX Express Glasgow - Glasgow
Jack A.
1/5

Nearly as bad as Evri. Deserve 0 stars. Delivery should have been made on Tuesday then Wednesday then today. Driver was in the estate across from my address and then drove further and further away, must of given up to go and watch the football.

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