Direct Storage - Cardiff

Martin E.

A great place for your secure storage needs a very welcoming reception on arrival and the whole process was so easy and was very great full for the use of their van to move items. And mustafa was so cute .

Marianne

Fantastic office space at Bessemer House at a great price. Easy access and plenty of parking right outside which is great for me and any visitors. Owners and other tenants are lovely. There is a reception area where clients/guests can wait. We were able to add our own stamp to our office which many places won't allow you to do. Strongly recommend viewing if looking for office space in Cardiff.

rachel T.

Absolutely excellent!! Really helpful! Rachel went the second mile to ensure the pick up of my vintage car went smoothly. Also very competitive price for vehicle storage. Would 100% recommend. Wish all companies were like this!

James C.

Well, where do I start with this company. If you’re thinking of storing personal belongings or anything storage related I’d save the headache and go elsewhere. I had the unfortunate experience of dealing with this company regarding an RV camper. Firstly it was parked in the corner of their very crowded yard. I asked them via email if they could re-locate the rv so recovery team could gain good access to. I was told abruptly that no it’s up to me to move and that Rachel who I was talking to asked me ‘what am I meant to move with, my car?’
I had to pay £40 to extend the storage as it had expired from previous owner (yes for 4 days) and I was greeted with another email saying I would be charged further if the vehicle didn’t get collected on that day, although I had 10 days storage remaining?
Recovery guy even mentioned to me two people came out to him and questioned ‘oh you’re still loading’ - not professional service at all I’m glad I don’t have I deal with you again because it was a horrible experience.

Neil R.

I moved house last year and needed to place my family's belongings into storage for a month whilst we waited to exchange contracts. Kim and the team provided me a van free of charge to move into storage and out agin FREE of charge. I had full access whenever I wanted and nothing was too much trouble. The service was brilliant and it was nearly HALF THE PRICE of any other storage company within 50 miles and a far more personal service.

Consequently my law firm are now using direct storage for our archive storage and my brother has his beloved boat there too!!

Thanks for such great service and I would recommend you to anybody.

littleredkelpie

I will NEVER use this car storage facility again. The Facility Manager clearly does not understand cars and/or owners of nice cars, and for me this a critical fail. Who moves an owner’s car out into the rain without permission? Unbelievable! And for a smoker to simply assume they can get into my car whenever they like, is just wrong. To use covid-19 as justification for denying even fortnightly access to a car in storage is not good enough, especially when they don’t bother to notify customers of their decision to close. Every other storage facility in Cardiff has managed to provide access, within the guidelines. I am not paying for flat-spotted tyres, dead battery, and dry air-con seals just because the Facility Manager wants to stay at home with her kids.

Kelly C.

Absolutely brilliant service, I had my classic car stored somewhere else before here, it left there with damage. Good communication, my car was found how I left it. I Would highly recommend thanks. I didn’t worry about my car for the full year it was stored with these guys 🙌

Rob S.

Professional, friendly owners with secure facilities and who are very customer focused. Highly recommended.