DHL Express Service Point (Woodgreen News - iPayOn) - London

Robert S.

Very rude service: I was not initially able to find my PIN for collecting an item. Even though it took no more than thirty seconds before I found it the person behind the counter was telling me to hurry up because there were two people in the neighbouring queue.

Herz

This is a great little shop, they seem to have a really well organised system and the staff are really efficient and attentive, the shop is always busy, but i never have to wait for long, well stocked like any newsagent. It seems like all the low star reviews are just people with specific single incident disputes with carriers. I use this service point all the time and have always been helped swiftly. It is a small shop, so i think they are very keen to keep people moving so queues dont form

Ashanti P.

Dirty Dirty Dirty.

Everywhere needs a good and deep wipe down before anyone enters.

Out of date...the man is telling you 'ah it is still good, my friend' I don't pay for expired product.

Customer service....doesn't breathe in that place.
Last straw was when they laughed at a mentally ill customer who had made the shop a pick up point but delivery hasn't yet been delivered, but he came early.

Stating to him 'what do you want us to do, , fly and get it, come on don't be silly'

If that is how they treat customer with special needs...I can't imagine what they do or say behind close doors.

Luke C.

Staff bark at you because you take parcels to the counter instead of to the self service point at the back of the store.

Cramped store, really awkward. Recommend the InPost/Collect+ point in The Mall instead, guest services there are great.

Neil T.

A UPS drop-off point to avoid. It also a newsagent.

Rude, unhelpful, surly staff with poor grasp of English.

Unbelievable that any courier company would use their "services". Also told me a parcel had been picked up when it later transpired that it was still waiting to be collected.

Zee W.

Staff was rude. Had zero communication skills.

Angel A.

It's not working

Mariyan H.