DHL eCommerce Depot Exeter - Exeter

Address: Unit 49, DHL eCommerce Depot Exeter, Greendale Business Park, Woodbury Salterton, Exeter EX5 1EW, United Kingdom.
Phone: 2476937770.
Website: send.dhlparcel.co.uk
Specialties: Courier service, Logistics service, Shipping service, Warehouse.
Other points of interest: Wheelchair-accessible car park, Wheelchair-accessible entrance.
Opinions: This company has 174 reviews on Google My Business.
Average opinion: 1.9/5.

📌 Location of DHL eCommerce Depot Exeter

DHL eCommerce Depot Exeter Unit 49, DHL eCommerce Depot Exeter, Greendale Business Park, Woodbury Salterton, Exeter EX5 1EW, United Kingdom

☎️2476937770

⏰ Open Hours of DHL eCommerce Depot Exeter

Monday: 8 am–8 pm
Tuesday: 8 am–8 pm
Wednesday: 8 am–8 pm
Thursday: 8 am–8 pm
Friday: 8 am–8 pm
Saturday: 8 am–12 pm
Sunday: Closed

DHL eCommerce Depot Exeter is a reputable logistics company located at Address: Unit 49, DHL eCommerce Depot Exeter, Greendale Business Park, Woodbury Salterton, Exeter EX5 1EW, United Kingdom. They can be reached by phone at 2476937770 and through their website send.dhlparcel.co.uk.

Especialidades

Courier service
Logistics service
Shipping service
Warehouse

Other points of interest

Wheelchair-accessible car park
Wheelchair-accessible entrance

Opinions

This company has 174 reviews on Google My Business.

Media of opinion

Average opinion: 1.9/5.

👍 Reviews of DHL eCommerce Depot Exeter

Nick R.

1/5

One star is too good for this company. Failed to deliver a Halfords order on three separate occasions. Driver said on one occasion that no one knew me at our address even though I have lived here for 20 years. On another occasion they pretended that the delivery had been refused. 8 days after the parcel was meant to be delivered they pretended that they had not got the right address although all the order confirmation was correct. I contacted their customer service to ensure they had the right address but even this did not result in a successful delivery. DHL have one job, to deliver parcels and they are completely incapable
of doing so. Ruined my granddaughters birthday!.

Daisie R.

1/5

If I could make this a zero star I absolutely would. Delivery was due last Thursday (29th May), so waited in all day, got an update to say they were unable to deliver and would deliver on the 30th, waited in all day again and surprise surprise no delivery. They then updated to say delivery on 2nd June, when I woke up at 7 this morning this had already been updated to say they couldn't deliver until the 3rd June. I have arranged to pick it up myself now as I am clearly going to be a better delivery person than they are. My delivery has been sat at the depot in Exeter since last Wednesday. Absolute joke of a service. There is also no contact to speak to a real human so how am I ever supposed to sort this out? Absolutely awful.
DO NOT USE THIS COMPANY IF YOU ACTUALLY WANT TO RECIEVE YOUR ITEMS.
Thanks DHL for being so lazy that you can't even be bothered to deliver parcels 👍

rob M.

1/5

Dhl ecommerce, why are parcels being marked as out for delivery, and not delivered? I'm was expecting my wife's wheelchair to be delivered yesterday, as it was ordered next day delivery, it has still not been delivered the following day either. Is next day delivery actually 3 day delivery?
Massively disappointed with service from this depot, and will not order from any company using this delivery service.
Wondering if I will ever receive this package.

Jack B.

1/5

Would never use DHL by choice. Twice now I've had this problem waiting for a parcel that they havent delivered. I was waiting on a parcel, according to DHL they tried to deliver it twice but I wasn't home and they left calling cards. Absolute lies. The period in time they claim they attempted delivery I was at home for the week doing building work outside my house so I would have seen them at the front garden. They didn't attempt to deliver or leave any cards. My house can be tricky to find and I've witnessed DHL in the past drive into the cul de sac, sit in their van, I then get a text saying I'm not home when I am and then turn the van around and drive off. I called DHL to discuss and twice got hung up on. They are an absolute joke

Bret W.

1/5

I dropped of 3 boxes last Thursday with a total shipping cost of $600. It still has not been scanned and I live in Canada and was shipping valuables back from our holiday. I have since been informed that it was dropped off at the wrong location as DHL e-commerce depot and DHL are two different companies I have waited on hold with different numbers for a total of 3 hours and the guy who accepted the packages scanned them on his phone and said everything is fine. We really need these boxes and now we are back in Canada and feel helpless. Can someone please reach out to us

Greg B.

1/5

Didn’t leave a card twice, only found out today DHL was delivering it. Website says was at depot, drive to depot and returned to sender. Well done DHL, wasted everyone’s time and money.

paul W.

1/5

They tried to deliver a parcel 2 days early without email letting me know. Obviously I missed it. You can't speak to a person to re arranged/pick up from local depot as options I require were not available on the website.
No calling card left by driver, just picture of my door!
I received an email saying I'd missed the driver but no email letting me know it was going to be delivered.
Your automation is terrible!
I would never recommend using this company.
DPD are much more reliable, never miss a parcel.

A N.

1/5

Next day delivery was scheduled for Friday, expected delivery - the following Friday. Absolutely no indication of delay and impossible to contact. If I had known there would be this much delay I could have collected from the depot. This would not be so bad if it were the only time DHL have failed to deliver on time.
Quite possibly the worst UK courier service.