Daygard Logistics Group - Grays

Address: J31 PARK, Unit B1/B2, Motherwell Way, West Thurrock RM20 3XD, United Kingdom.
Phone: 1708630448.
Website: daygard.com
Specialties: Logistics service.
Other points of interest: Language assistance, Wheelchair-accessible car park, Wheelchair-accessible entrance.
Opinions: This company has 54 reviews on Google My Business.
Average opinion: 1.9/5.

📌 Location of Daygard Logistics Group

☎️1708630448

⏰ Open Hours of Daygard Logistics Group

Monday: 8:30 am–5:30 pm
Tuesday: 8:30 am–5:30 pm
Wednesday: 8:30 am–5:30 pm
Thursday: 8:30 am–5:30 pm
Friday: 8:30 am–5:30 pm
Saturday: Closed
Sunday: Closed

Daygard Logistics Group

Daygard Logistics Group, located at Address: J31 PARK, Unit B1/B2, Motherwell Way, West Thurrock RM20 3XD, United Kingdom, is a prominent logistics service provider with a strong presence in the United Kingdom. The company can be contacted via phone at 1708630448 or through their website at daygard.com.

Specialties and Services

Specializing in logistics services, Daygard Logistics Group offers a wide range of solutions to meet the diverse needs of their clients. They are committed to providing exceptional customer service, with a dedicated team that ensures seamless communication and efficient delivery of goods.

Other Points of Interest

Language assistance
Wheelchair-accessible car park
Wheelchair-accessible entrance

Reviews and Opinions

Daygard Logistics Group has received a total of 54 reviews on Google My Business, with an average rating of 1.9/5 stars. While some customers have appreciated the company's efforts in keeping them updated and providing flawless service, others have expressed dissatisfaction with certain aspects of their experience.

Despite the mixed reviews, it is evident that Daygard Logistics Group strives to improve their services based on customer feedback. Their commitment to language assistance and accessibility highlights their dedication to catering to a diverse clientele.

Recommendation

While some customers have had positive experiences with Daygard Logistics Group, particularly in terms of customer service and communication, others have reported issues with the quality of service and delivery. It is advisable for potential clients to research thoroughly and consider reading reviews from various sources before making a decision.

For those seeking a reliable logistics service provider, Daygard Logistics Group offers a range of solutions and is committed to accessibility and language assistance. We recommend visiting their website at daygard.com for more information and to get in touch with their team directly.

👍 Reviews of Daygard Logistics Group

Boris P.

5/5

Brilliant customer service, kept me updated all the way through and I picked up goods flawlessly, many thanks to William especially for making the whole process easy - Many thanks would definitely recommend.

P Z.

1/5

Extremely irresposible. Overcharged over 1000USD with items not even in the quotes. Unable to provide proof after they claiming the refund. Very rude responses by import staff. NEVER RECOMMEND.

karenx242frw

5/5

I ordered salon equipment from China and they used dayguard for transportation & clearance of my goods when they arrived in the UK. I panicked when I saw the reviews. I can honestly say they were really good to deal with. Yes, you have cost to pay on this side of the process. Which maybe accounted to £300 (taxes, congestion charges for the ship) . If you keep one step ahead and communicate with them if you are unsure of anything like I did. Then everything should be pretty straight forward. I dealt with a guy called Max he was really good at keeping me on track. Emailed me all my info & was prompt at emailing me back. Also their delivery service was good and well priced.

Federico G.

1/5

They pre charge you service costs based on estimated days on unloading and unpacking of the container but they delay it even weeks at the time. Very unprofessional if you need to arrange the collection and their prices are not competitive. There are many different options that are far better. Avoid this company if you can.

Ama M.

1/5

Terrible service. They charged £800 for a small shipment and sent me a messy list of invoices from 3 different emails. I told them to put them together and send in one invoice and they did, then left out the last invoice and tried to hold the parcel hostage til I sent the final payment that they forgot to send.

(I think they probably do this on purpose so that they can cause inconvenience and charge you storage fees)

Lewis O.

1/5

Tried to charge £59 per day on our shipment, without actually informing us it was here in the UK being charged rent on.

Our contact Billy was very rude and has absolutely no concept of customer service whatsoever.

Complete scam of a company, only a matter of time before they get shut down, use a proper genuine shipping company such as CCT worldwide instead if you actually want to receive your goods without having money stolen from you.

S A.

3/5

Recently used them to clear a container. Must say was really worried after seeing all the negative reviews. However my experience was completly the opposite. Import team was great very polite and prompt on responses. Only down was the price they are very expensive. Had to pay extra £40 just to have a tail lift otherwise I had to remove the good from the truck myself! Would be happy to use again if needed

nick C.

1/5

I've dealt with Daygard about 6 times now. Everything most of you have put on your reviews is CORRECT. They have tried charging storage on every occasion. Todays email from them was. Thanks for your payment. Goods unpacked on the 4th June....Charges apply from the 9th June.....I'll notify you when the goods have cleared....This time around, I've agreed to use their delivery company (I've messed about my courier too many times with them in the past) This way I thought they would be responsible for everything. Why should we, the importers get charged if "the system" takes longer than 5 days. And who decides the 5 day window? Is it them or is it the general rule. Does anyone know? And NO I'm not using them again. ZERO STARS.