Crown Property Management - Torquay

Keane O.

Had some issues lasting 7+ months. Nothing done about it and when I call for 2 weeks I finally get through with no follow up. I am spending £152 a month and not getting anywhere near enough done with it. Had to pay an extra £600 since I moved in to get extra work done aswell so feels like they are rinsing us. I know most neighbours aren’t happy with them aswell so it’s getting ridiculous. Starting to regret buying my flat because this place is getting run down bad. They don’t have much regard about it. Depressing considering this is my home.

alex S.

I find the Crown team all very helpful, friendly and really efficient. They are very professional and reliable. Our Manager at Crown , Steve Phipps, is excellent. I believe that any company is only as good as the people on the team, and Crown demonstrate from the Senior Management team to the admin team that they are a good company to do business with. I would recommend them to anyone looking for a team to assist in the managing of their property.

alan R.

Working with Crown Property Management has been very positive. Darren, Catherine and Sophie have all been very professional in their approaches to the issues that occur when managing a residential site. One of the most positive attributes is their response times to resolving day to day problems.
The management of the AGM and service charge collection has also been very professional.

Phil L.

Very disappointed in the service
Received an arrears letter for service charge 10 days after Receiving the invoice
CROWN ARGUES IT NEEDS TO BE PAID IN ADVANCE ! HOW DO YOU PAY AN INVOICE IN ADVANCE WITHOUT AN INVOICE!

SOMETHING IS SERIOUSLY WRONG WITH THIS MANAGEMENT COMPANY
HIGHLY RECOMMEND YOU AVOID
THERE HAS TO BE A PROFESSIONAL MANAGEMENT COMPANY IN SOUTH DEVON
THIS IS NOT IT
HIGHLY UNETHICAL
POOR SKILL LEVEL
DISFUNCTIONAL SERVICE HARD TO GET A RESPONSE BY EMAIL
DISORGANIZED
UNPROFESSIONAL
AVOID

Liquid F.

We at Liquid Finish ltd have worked with Crown Property Management for some considerable years they have always been very professional and a very well organised company to work with polite staff and very efficient. We highly recommend there services. Catherine, Sam and Steve have always been exceptionally helpful when dealing with main contractors such as ourselves.

Just C.

No statutory information endorsed on the service charge requests sent to leaseholders AGAIN.
The failure appears to be occurring across multiple blocks.
The statutory notice if given would indicate that unless and until the notice is served the service charge is not payable (and consequently any administration charges levied for non payment prior to the notice being served are rendered unenforceable).
The RICS Guide to Block Management emphasises the need for compliance.
This firm is regulated by the RICS. Members are bound by the professional rules of that organisation which include the duty to follow the Block Management Code. So why the non compliance?

James F.

I recently had the opportunity to work with Crown Property Management Company. I must say that my experience has been overwhelmingly positive. From the very beginning, it was clear that this company prioritises both its clients and tenants, ensuring a seamless property management experience for residents / tenants and partners.

Elaine D.

Really pleased we made the change to Crown, who had a difficult time retrieving the information from our previous Management company. However they persevered and we are happy with the service we are receiving.
The staff in the office are friendly and helpful and we look forward to being with Crown for a long time.