Computer Rescue IT Support - Sittingbourne

Introduction

Nestled in the heart of Kent, Computer Rescue IT Support, situated at Building 940, Kent Science Park, offers a comprehensive range of IT solutions to businesses and individuals in the Sittingbourne area and beyond. With a strong focus on customer service and technical expertise, this locally-based company has been serving the community for many years, earning a reputation for reliability and professionalism.

Main Services

• Computer Support and Services: Computer Rescue provides a full spectrum of IT support services, including troubleshooting, maintenance, and optimization of computer systems and networks. They offer both on-site and remote support to ensure minimal downtime and maximal efficiency for their clients.
• Computer Repair Service: From hardware repairs to software issues, Computer Rescue's team of skilled technicians is equipped to handle a wide array of computer-related problems. They work diligently to diagnose and resolve issues promptly, getting your devices back up and running in no time.
• Computer Security Service: In today's digital age, cybersecurity is more important than ever. Computer Rescue offers robust security solutions, including antivirus and anti-malware software, firewalls, and network security audits, to protect your data from potential threats.
• IT Network Assessment: Computer Rescue provides comprehensive IT network assessments to evaluate the health, performance, and security of your network. They identify potential weaknesses and offer tailored solutions to optimize your network's efficiency and reliability.
• Backup & Disaster Recovery: To safeguard your valuable data, Computer Rescue offers backup and disaster recovery services. They create and implement robust backup strategies and disaster recovery plans to ensure your data is always protected and accessible.
• Business Telecoms VOIP and Internet Services: Computer Rescue provides high-quality VOIP telephone systems and internet services for businesses. They ensure seamless communication and connectivity, tailored to meet the specific needs of each client.

Location and Access

Computer Rescue IT Support is located at Building 940, Kent Science Park, on Popjak Road in Sittingbourne. The park is easily accessible via the A249 and M2, making it convenient for clients to visit the office or for the team to provide on-site services. The building is close to the park's main entrance, with plenty of parking available, including a wheelchair-accessible car park.

For those using public transportation, the nearest bus stop is 'Kent Science Park' on Popjak Road, served by the Stagecoach East Kent 323 and 324 bus routes. The Sittingbourne railway station is about a 15-minute drive away, with taxis and ride-sharing services available for the short journey.

Featured Characteristics

• On-Site Services: Computer Rescue offers on-site IT support services, ensuring that clients receive personalized attention and quick resolution of technical issues at their premises.
• Wheelchair-Accessible Car Park: The company is committed to accessibility, with a wheelchair-accessible car park available for clients and visitors with mobility impairments.
• Professional and Friendly Team: Computer Rescue's team of IT specialists is known for their professionalism, technical expertise, and friendly demeanor. They strive to provide excellent customer service, making clients feel valued and understood.
• Proactive Approach to IT Support: Computer Rescue doesn't just react to issues; they proactively monitor clients' systems and networks to prevent problems before they occur. This approach ensures minimal downtime and maximal productivity for their clients.

Practical Information

• Address: Building 940, 48 Popjak Road, Kent Science Park, Sittingbourne ME9 8HL, United Kingdom
• Phone: 1795430030
• Website: cr-it.co.uk
• Operating Hours: Monday to Friday, 9:00 AM to 5:30 PM (On-site and remote support services are also available outside these hours by appointment)
• Services: Computer support and services, computer repair service, computer security service, IT network assessment, backup & disaster recovery, business telecoms VOIP, and internet services

Positive Aspects from Reviews

Computer Rescue IT Support has received numerous positive reviews, with an average rating of 4.9/5 on Google My Business. Clients consistently praise the company's professionalism, responsiveness, and technical expertise. Some of the most commended aspects include:

• Prompt and efficient resolution of technical issues
• Friendly and helpful customer service
• Proactive approach to IT support and system maintenance
• Cost-effective solutions tailored to clients' specific needs
• Consistent high-quality service and support

One client, who has been using Computer Rescue's services since 2012, noted, "They have always been a very professional, helpful & friendly company. They are always on the other end of a phone call or email ready to help, no matter how big or small the problem. I cannot recommend them highly enough." This sentiment is echoed by many other satisfied clients, highlighting Computer Rescue IT Support's commitment to customer satisfaction and excellence in IT services.

👍 Reviews of Computer Rescue IT Support

Sue H.

5/5

My firm have been with Computer Rescue for My IT support since 2012. They have always been a very professional, helpful & friendly company. They are always on the other end of a phone/email and provide swift responses to my distress calls of which they always solve in a very timely manner. Everyone from Jason the director to the engineers to the support staff are brilliant and extremely approachable and no job is too small for them to assist our firm. I cannot recommend them highly enough.

Helen H.

5/5

We have used computer rescue for many many years for our company computers. They are continually fixing our IT issues, nothing is too trivial or too big for them. They are just at the other end of the phone for advice and guidance and any major issues are sorted promptly. These guys do a great job!

Sue

5/5

We have been using Computer Rescue for a number of years and find them efficient and helpful. When we did have a cyber attack issue their skilled staff helped us to resolve the issues quickly. The backup procedures they had recommended were key in getting the business back running again. Their comprehensive monitoring services and skilled staff help us to stay safe as a business.

MYRO A.

5/5

We are so glad that we found Computer Rescue! We have been with them for a few years now and can quite honestly say that their customer service is "million to one"! They are very efficient and treat you as a person not a number, so people like me who haven't got the first clue about IT can feel assured that you won't be made to feel stupid when even the little things goes wrong. I would fully recommend them to anyone.

Linda G.

5/5

Computer Rescue have a great team and are always helpful and efficient couldn't ask for more from my IT support company. Highly recommended.

Jackie L.

5/5

Computer Rescue have look after all our computer problems for 10 years, they are quick to respond and have got us out of trouble on several occasions. The guys deal with any issue we have and we are glad to have them on board!

Michelle S.

5/5

The team at Computer Rescue IT are amazing, nothing is too much trouble and they are always there to help! Super reliable and amazing customer support - highly recommend

Roland B.

5/5

McNealy Brown Limited have used Computer Rescue for over 7 years and found them to be a cost efficient provider of IT services from the provision and set up of complete networks (Hardware & software) down to the prompt solving of the simpler day to day problems that stop people working.