Castle Vale Post Office - Birmingham

Castle Vale Post Office: A Comprehensive Guide

Location: Castle Vale Post Office is conveniently situated at 1, Castle Vale Post Office, Tangmere Square, Birmingham B35 6DL, United Kingdom, making it easily accessible for residents and businesses in the area.

Contact Information: For inquiries or assistance, you can reach Castle Vale Post Office by phone at 1217470550 or visit their website at postoffice.co.uk.

Specialties and Services

• Post office: Castle Vale Post Office offers a wide range of postal services, including mailing, shipping, and courier services.
• Bank: The post office also functions as a bank, providing business banking services to customers.
• Courier service: They offer reliable and efficient courier services for various types of packages and documents.
• Mailing service: Castle Vale Post Office assists customers with their mailing needs, ensuring timely delivery of their mail.
• Shipping and mailing service: Their comprehensive shipping and mailing service caters to both individuals and businesses, offering competitive rates and exceptional service.
• Shipping service: Customers can rely on Castle Vale Post Office for secure and reliable shipping services to destinations worldwide.

Other Points of Interest

• Delivery: They offer delivery services for parcels and packages, ensuring timely and safe delivery to the recipient.
• Onsite services: Castle Vale Post Office provides various onsite services, including banking and postal services, all under one roof.
• Wheelchair accessible entrance: The post office is equipped with a wheelchair accessible entrance, making it convenient for individuals with mobility issues to access their services.
• Wheelchair accessible parking lot: A wheelchair accessible parking lot is available for customers who require it.
• Debit cards: Castle Vale Post Office accepts debit cards for transactions.
• NFC mobile payments: Customers can also make payments using NFC mobile payments for added convenience.
• Credit cards: Credit card payments are also accepted at the post office.

Opinions and Reviews

Castle Vale Post Office has received an impressive 80 reviews on Google My Business, with an average rating of 4.6 out of 5 stars. Customers consistently praise the outstanding service provided by the staff, particularly mentioning the efficiency and friendliness of the team members. The post office is well-stocked and offers a wide range of services, including a large post office station at the end of the store. Additionally, customers appreciate the free parking available, making it convenient for them to access the services.

Recommendation: For those in need of postal, banking, or shipping services in the Birmingham area, Castle Vale Post Office is highly recommended. With its convenient location, wide range of services, and exceptional customer service, it is an ideal choice for both individuals and businesses. To learn more or to contact Castle Vale Post Office directly, visit their website at postoffice.co.uk today.

👍 Reviews of Castle Vale Post Office

Carpe D.

5/5

Outstanding service by lovely young lady I think is called Trisha. I explained I never sent a parcel to south africa. She was amazing sorted all paper work. Explained different options I had. Very efficient and fast and all time with a smile on her face credit to the company.

A very well stocked shop with large post office station at the end off store.

Free parking

Alexa W.

5/5

I visited Castle vale Post office recently to send my licence off. Shannon couldn't of been more friendly & helpful. She sorted it all for me & checked it where I had missed some important things. I really appreciate all of her help. I'd definitely recommend anyone needing a post office to go to the castle vale one, as each time I've been there, all the staff have been great! Thank you so much 😃

Melissa J.

5/5

Tasha at the Castle Vale Post Office was friendly very helpful and went above and beyond when she saw that I had mobility issues and that I had a large box to post and she was stationed the opposite end of the weighing scales so ensured I only had to walk to her once by leaving the box at the scales.

She gave me different options for the international shipping and made it as easy as possible for me, I appreciated how kind and efficient she was.

Muggle M.

5/5

Brilliant customer service here, the ladies are always happy to answer questions and patient. Very helpful. They have helped me improve my shipping practices through good advice and suggestions in store. There are closer post offices for me to go to but I prefer the customer service here

Kay S.

4/5

Polite staff within the post office area, kind lady was patient with me today while I handed over many returns some needing separate bags, she juggled a delivery from Amazon too and was polite to my little girl making conversation and didn’t make me feel rushed or under pressure as I had my young children with me. Thank you. Although slightly hmm at the till lady my son told me while I was busy she told my daughter not to touch/mess with items. It’s a shop full of trinkets and interesting items the kids like to look at. You wouldn’t tell an adult not to touch something? My daughter is old enough to know how to handle items safely and doesn’t need to be told off by a stranger thank you 🙂

Sheila S.

5/5

Castle vale Post office provides a great service, Tasha served me today an many other occasions, always very helpful an assists when having difficulty, especially when sending parcel returns. Always very polite, an excellent at her job, big well done .

Diane A.

5/5

Absolutely fantastic service. The person serving us had excellent customer service skills alongside excellent interpersonal skills. Thank you Castle Vale Post Office.

Jitka K.

5/5

We had just good experience with Castle Vale Post Office. Specially Anita is really friendly and helpful lady.