Carnon Downs Post Office - Truro

Address: Smith Lane, Carnon Downs, Truro TR3 6HW, United Kingdom.
Phone: 1872863131.
Website: postoffice.co.uk
Specialties: Post office, Bank, Business banking service, Courier service, Mailing service, Shipping and mailing service, Shipping service.
Other points of interest: Delivery, Onsite services, Wheelchair accessible entrance, Wheelchair accessible parking lot, Debit cards, NFC mobile payments, Credit cards.
Opinions: This company has 10 reviews on Google My Business.
Average opinion: 1.9/5.

📌 Location of Carnon Downs Post Office

☎️1872863131

⏰ Open Hours of Carnon Downs Post Office

Monday: 8 AM–8 PM
Tuesday: 8 AM–8 PM
Wednesday: 8 AM–8 PM
Thursday: 8 AM–8 PM
Friday: 8 AM–8 PM
Saturday: 8 AM–8 PM
Sunday: 8 AM–8 PM

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👍 Reviews of Carnon Downs Post Office

Doreen M.

1/5

This incident happened several weeks back, but upon further bad experiences here at this post office, I feel compelled to leave a review. I was dropping off a parcel for an eBay customer and had selected the prepaid postage label via eBay which works out slightly cheaper, and when you take it to be posted, the post office prints out your prepaid label and sends it. However, the unpleasant lady serving me told me off for having a prepaid label and decided to lecture me on how this 'might be cheaper for you but not for the post office' and proceeded to print off my label with her nose in the air and an air of deep rage that she was being made to provide a service the post office is supposed to provide. I was gobsmacked by her rudeness, these labels are available on most online retailers, provided by the royal mail and available at the post office. If she didn't like it, she shouldn't have complained to me, a paying customer about it. There have been several occasions when I've come to this post office for convenience only to find on closer inspection that the postcode has been put in wrong and I've had to run back to ensure my parcels don't go to the wrong address, and they've never once apologised. I won't be coming here again, it's outrageous how bad the service here is and needs looking into my management.

Victoria A.

1/5

Every single time I use this post office the staff are rude. Especially Erika. I don’t know why she does this job when she clearly hates it and hates dealing with customers. I always feel very nervous and uncomfortable when she serves me and I know others do to. I’d rather drive ,lies out of my way and get better customer service else where.

J I.

1/5

Worst post office I’ve ever used. Rude staff and never willing to help a customer, they are meant to keep the post office open till 8pm but I went at 4.57pm and they closed it with no reason. Waited 9mins standing waiting for someone to serve me just to be told rudely they closed it with no signs to say closed. Staff in this store are the most horrible people around. Hope the owner sack them all.

Matthew M.

1/5

The member of staff who served me is rude and quite unhelpful. If I had another local option I would not use this post office.

Kenn S.

5/5

Returned a package to Amazon. Excellent service at the counter. New exactly what needed doing and did it efficiently and politely.

P S.

1/5

Patronising and unhelpful. Package supposed to have been delivered to them but not there. When asked what my next step was, was told "I don't know," as if I was a school child.

Chris C.

1/5

Is this place ever open after 5pm
It must just be my luck but every drive I ever take to this post office I get the same response, “sorry we closed early today”
Useless

Graham V.

2/5

Very slow service long wait