Cardinal Global Logistics - Manchester

Paul Ferrie

Lewis was excellent and helped me through the process at every juncture. Great customer service and fast and efficient, will definitely use those company again.
Thanks again Lewis

Soieb Mulla

Great communication, both by phone and email. Linh pham of the Imports team has been extremely helpful, friendly, and efficient. Highly recommended.

Ola Hipwell

My recent experience with Cardinal Global Logistics was exceptional, largely due to Josh. He was approachable and prompt, managing my shipment efficiently from beginning to end. His professionalism and thoroughness made the entire process hassle-free. I highly recommend Cardinal Global Logistics and want to give a special mention to Josh for his outstanding service! Thank you!

Dave Cope

Joshua guided me through the whole process and made it look easy, great to talk to and happy to help, nothing was a problem to him, credit to himself and the company, thanks Josh. Dave ozone direct

Bee Webb

Do NOT use this company. In my opinion these people are guilty of ‘daylight robbery’. Their customs team either do not know what they are doing, or more likely are part of the scam team. On day one, I sent them every required document in my possession, and they emailed me that their customs team said that everything was fine. But after the 5 ‘free storage days’ they then reported issues with the same paperwork. The external Government agencies (HMRC and also Borderforce) responded to my file in good time, but these crooks used some very underhanded tactics to extend the storage time, such as sending me updates at the end of the working day, with the aim of gaining another days storage, even though Borderforce had processed my file days earlier. They even added an extra 3 days on the invoice after all matters were resolved. When I complained about their tactics and the unnecessary and ridiculously high storage cost they said they would negotiate on my behalf (yeah really, with yourself) and then came back with a different figure, and they said it was only good if I paid it straight away. Listen folks, if someone lowers their very high and unnecessary rip-off charge to a less high and still unnecessary rip off charge, but says you have to pay now to take advantage of the lower rip-off charge, rest assured you are still getting ripped off. If there are any positive reviews for these people, it just means that they are selective about who they rip-off. Don’t take the chance, look elsewhere for good, reliable and honest services.

UPDATE
I note that a director of this company posted a response to my comments, requesting some identifying information regarding my complaint. I sent him that information directly. Two months later.......I hear nothing, what a surprise from this low life, rip off organisation.

Sarah Lewis

Fantastic service from the team Cardinal Global Logistics, special mention to Josh, very professional, thank you again.

John Craven

Excellent service delivering personal items shipped from California. CGL were helpful via email and telephone and the items were delivered undamaged, and promptly.

Chantelle Oteng-Mensah

This was my first time shipping from overseas. Navigating the forms, customs and logistics was out of my comfort zone but Sharon Hay was absolutely fantastic! I was panicking because I had no idea what forms to complete or what documentation was required. She guided me through each step. Educated me on the process and made me feel assured. Sharon’s customer service is up there with the very best I have ever received in my life and she is a testament to Cardinal Global Logistics. So much so, if I intend on shipping regularly I will seriously consider Cardinal Global Logistics as my shipping agent. Thank you Sharon!