Blocks Online - Block Management Software - Harrow

Address: Blocks Online, 79 College Rd, Harrow HA1 1BD, United Kingdom.
Phone: 2033843418.
Website: blocksonline.co.uk
Specialties: Software company.
Other points of interest: Online appointments, On-site services.
Opinions: This company has 32 reviews on Google My Business.
Average opinion: 4.9/5.

📌 Location of Blocks Online - Block Management Software

Blocks Online - Block Management Software Blocks Online, 79 College Rd, Harrow HA1 1BD, United Kingdom

☎️2033843418

Blocks Online: A Comprehensive Block Management Solution

For property managers seeking a streamlined and efficient way to handle their portfolios, Blocks Online presents itself as a leading software company offering a robust suite of tools. Located at 79 College Rd, Harrow HA1 1BD, United Kingdom, and reachable at 2033843418, Blocks Online provides an innovative platform designed to simplify the complexities of block management. Their website, blocksonline.co.uk, serves as a central hub for accessing detailed information and exploring their comprehensive offerings. This review will delve into the specifics of Blocks Online, highlighting its key features, operational details, and the positive feedback it consistently receives.

Key Features and Functionality

Blocks Online distinguishes itself through its user-friendly interface and a wide array of features meticulously crafted to address the needs of modern property managers. The core of their system revolves around efficient communication, allowing seamless interaction with residents and contractors. Hereâs a breakdown of some of the most prominent functionalities:

Online Appointments: Residents can easily schedule maintenance requests, repairs, and other services directly through the platform, eliminating the need for phone calls and manual scheduling. This feature significantly improves responsiveness and resident satisfaction.
On-Site Services Management: The software provides tools for managing contractors, tracking work orders, and ensuring quality control. This includes the ability to upload photos, record notes, and monitor progress in real-time.
Rent Collection & Accounting: Blocks Online simplifies rent collection and financial management. It offers automated payment reminders, detailed reporting, and integrates with accounting software for streamlined bookkeeping.
Maintenance Tracking: A centralized system for logging and tracking all maintenance requests, ensuring nothing falls through the cracks.
Document Management: Securely store and manage important documents such as leases, contracts, and insurance policies.
Tenant Portal: Residents have access to their account information, payment history, and important announcements.
Reporting & Analytics: Generate comprehensive reports on key performance indicators (KPIs) to gain valuable insights into property performance.

The platformâs adaptability makes it suitable for various property types, including residential complexes, apartment buildings, and gated communities.

Location and Contact Information

Address: Blocks Online, 79 College Rd, Harrow HA1 1BD, United Kingdom

Phone: 2033843418

Website: blocksonline.co.uk

Clients can easily reach the team for support and to explore the software's capabilities.

Customer Feedback and Reputation

Blocks Online consistently receives positive feedback from its users, as evidenced by its impressive 4.9/5 average opinion on Google My Business, with a total of 32 reviews. These reviews consistently highlight the platformâs ease of use, efficiency, and customer support. Users appreciate the time-saving features and the ability to improve communication with residents. Hereâs a summary of common themes from the reviews:

Theme	Frequency
Ease of Use	15
Improved Communication	12
Time Savings	10
Reliable Support	8

The high rating reflects the companyâs commitment to providing a top-quality service and a user-centric experience. The software company consistently strives to meet the evolving needs of its clients.

Additional Points of Interest

Beyond the core features, Blocks Online offers valuable supplementary services. These include dedicated on-site support to assist with implementation and training, ensuring a smooth transition for property managers and their teams. This commitment to personalized assistance further solidifies Blocks Onlineâs position as a reliable partner for efficient block management. Their focus on providing a complete solution â encompassing not just the software but also expert support â is a key differentiator in the market. The platformâs continued development reflects a dedication to innovation and a responsiveness to client requirements.

Conclusion

Blocks Online presents a compelling solution for property managers seeking to modernize their operations. Its robust feature set, user-friendly interface, and positive customer feedback make it a worthwhile investment. With a strong commitment to customer support and a dedication to continuous improvement, Blocks Online is well-positioned to continue serving the needs of the block management industry. Block Management Software remains a valuable asset for streamlined property operations.

👍 Reviews of Blocks Online - Block Management Software

Blocks Online - Block Management Software - Harrow

William O.

5/5

We've been using Blocks Online and have found it to be an incredibly efficient and user-friendly system. From the start, the platform stood out for its intuitive design and ease of use, making the day-to-day tasks much more manageable.

A special mention goes to Mariusz, who has been fantastic throughout our journey with the system. He's been extremely helpful in taking on board feedback, keeping us updated with any changes or training needs, and ensuring that our team feels supported and informed. His responsiveness and clear communication have made a real difference, especially when it comes to adapting the system to better fit our needs.

Overall, Blocks Online is a great solution backed by excellent support. We’d definitely recommend it to other organisations looking for a streamlined and responsive platform.

Pam K.

5/5

We have been using Blocks On Line now for over a year and are really pleased with how easy and user friendly this is. All the information is to hand in a clear format making our day to day business more efficient. The system is constantly evolving and we would highly recommend it to other agencies - only wish we had done it sooner 🙂

Kim N.

5/5

Having used a different management system for some years, which was great, but too complicated for my small business I am pleased to be using Blocks Online. It is very user friendly and simple to use. Reporting is clear and errors are easy to correct. We love it.

Daniel S.

5/5

Without question the most in-depth and intricate CRM software available to residential block managing agents. I have been incredibly impressed from my first conversation with Blocks Online through to the most recent follow up call. Every question I have asked has been answered within a day, and my block management portfolio is already benefiting from the impacts that this software has had. I would highly recommend.

Carole G.

5/5

I started a new job two months ago and I have never used Blocks Online Software before. I found it very user friendly, and I learned everything I needed to know on accounts payable in one week. I have also been processing receipts and matching receipts for the tenants payments, which I have never done before but, found it very easy. I love the fact that you can find step by step instructions online for everything and they are very easy to follow. I have emailed Customer Services twice in the two months I have been working in my new job and they are very polite and friendly and answer your queries very promptly with step by step instructions, in my opinion they go above and beyond for their clients. Keep up the EXCELLENT work, I have enjoyed working with your software so far and will do so for many years to come.

Lee Y.

5/5

Mariusz and the team have been very helpful over the years. Support is always on point and they listen to the needs of their customers. Always updating and improving the software which is easy to navigate and a pleasure to use.

Gill S.

5/5

We started using this software about 6 months ago after years of just spreadsheets and a failed attempt at another software.
It was very straightforward to add all the data for all the blocks we manage . It is great having all the information in one place and you can search for blocks and leaseholders very easily.
I deal with the financial side which has been a great time saver and is enabling us to provide our clients with a good set of financial reports at the click of a button.
The credit control module is also really useful for keeping track of arrears, although it would be better to have more customisable letters available. The support team are very helpful with their responses and always respond within 24 hours.
Although we have yet to utilize the full capacity of the software it will certainly enable us to expand our portfolio of properties with confidence that our systems can support the growth.

MR Z.

5/5

We've been using Blocks Online now for a few months and so far the experience has been excellent. The implementation process was extremely straight forward, Ram and Javin on the support team are knowledgeable and fast to respond, and also importantly, very friendly.

Like any system, there is always room for improvement but the team seem to take on board suggestions to make the system better for everyone.

I look forward to enjoying a long working relationship with the team over the coming years.