Beacon Roadways Limited - Stourbridge

Beacon Roadways Limited is a distinguished trucking company operating from its headquarters at Mears Coppice, Dudley Rd, Lye, Stourbridge DY9 8EL, United Kingdom. Their commitment to reliable and efficient transportation solutions has established them as a respected name within the logistics sector. The company’s phone number is 1384424180, and individuals can access more detailed information and schedule appointments through their website: beaconlogistics.com.

Beacon Roadways specializes in providing comprehensive trucking services, catering to a diverse range of industries and logistical needs. They pride themselves on a robust fleet of vehicles and a team of experienced professionals dedicated to ensuring timely and secure delivery of goods. The company’s operational philosophy centers around safety, reliability, and customer satisfaction – principles that are consistently demonstrated in their daily practices.

Other points of interest surrounding Beacon Roadways include a suite of services designed to streamline the logistics process for their clients. These encompass online estimates, facilitating quick and accurate cost assessments. Furthermore, they offer on-site services, providing personalized support and consultations at their Lye location. Online appointments are readily available, allowing clients to schedule consultations and discuss specific transportation requirements with ease. Recognizing the importance of inclusivity, Beacon Roadways provides language assistance to cater to a diverse clientele. Accessibility is also a key consideration, with features such as a wheelchair-accessible car park, an assistive hearing loop, wheelchair-accessible seating, and a wheelchair-accessible toilet ensuring a comfortable experience for all visitors.

Beacon Roadways demonstrates a strong commitment to diversity and inclusion, as evidenced by their designation as an LGBTQ+ friendly and transgender safe space. They accept various forms of payment, including debit cards and credit cards, providing flexibility for their customers. Clients can benefit from free parking lot and on-site parking, enhancing convenience. The company’s dedication to customer service is further reflected in its positive reputation, as evidenced by 23 reviews on Google My Business, with an average opinion of 3.8/5. This indicates a generally favorable perception of their services and operations.

Key Features & Services Offered:

• Comprehensive Trucking Solutions: Beacon Roadways offers a wide spectrum of trucking services, from local deliveries to long-haul transportation.
• Online Estimates & Scheduling: Clients can obtain instant quotes and schedule appointments through their website.
• On-Site Support: Personalized consultations and support are available at their Lye location.
• Accessibility Features: The facility is designed to accommodate individuals with disabilities, including wheelchair access.
• Diverse Payment Options: Accepts debit and credit cards for seamless transactions.
• Commitment to Safety & Reliability: Prioritizes the safe and timely delivery of goods.

Location Details:

Customer Feedback Summary:

The Google My Business reviews paint a picture of a company that values its customers and strives to provide reliable service. While the average rating is 3.8/5, the 23 reviews highlight both positive experiences – praising the professionalism and efficiency of the team – and areas for potential improvement. Customers frequently commend the responsiveness of the staff and the overall dependability of the trucking operations. Further investigation into these reviews provides valuable insight into Beacon Roadways’ strengths and areas where continued growth and development could focus.

In conclusion, Beacon Roadways Limited presents itself as a well-established and customer-focused trucking company. Their dedication to accessibility, diversity, and reliable transportation makes them a viable option for businesses seeking dependable logistics solutions. The combination of their convenient online tools and personalized on-site services positions them favorably within the competitive logistics landscape. The consistent feedback, though with room for refinement, reinforces the company's commitment to delivering a positive experience for its clients. Their strategic location and comprehensive service offerings contribute to their overall success.

👍 Reviews of Beacon Roadways Limited

Gary C.

1/5

I purchased 36 bags of expensive bedding mortar from an online tile company, and asked if prior to delivery someone could call so the pallet could be put under a dry roof space on the drive .
Nobody called me and the pallet was dumped in the middle of my driveway and signed for with my surname !
No attempt was made to call me or to even move the pallet to the side of the driveway , JUST DUMPED IN THE MIDDLE so I couldn’t even park my car on the drive when I got home .
To make things worst it did actually rain heavily that afternoon.
Shame on you beacon !
Ps photos and video from my cctv can be supplied if needed !

Robert C.

1/5

Pretty poor example of professional road users. Driver of BT71 XPW was smoking in his cab (a designated workplace) illegally and threw his lighted butt out of the window onto a country road (A458) Kinver causing littering and potential fire risk.

Then turning left at the Stewpony failed to get into the correct lane to turn right to Stourbridge and changed lane abruptly and without signal risking a collision.

Hugh M.

5/5

Just had a delivery from Beacon. Seen a few of the negative reviews and just thought I would even things up ! The delivery driver, John, was really helpful. Moved the goods on a hand pallet truck to exactly where I wanted them. Thank Heavens - they were 25kg bags. Some of the goods arrived damaged but it was crystal clear that this had NOT happened in transit. It was apparent that this had occurred prior to shipment.

Hannah B.

5/5

Used multiple times, great and speedy service! Thank you to Becky for always meeting our requirements & going above and beyond to help us!

connor C.

1/5

Just had a delivery to my shop driver is extremely rude and didn’t want to help unload at all and trying to make us pay to use his pump truck may as well have done it myself aswell as his lack of care for the item he was delivering he dragged the pallet across the floor ripping the wood to bits

Lee D.

1/5

I recently received a delivery from this company, unfortunately the driver dropped the goods outside my house are the goods were damaged, unfortunately I did not notice the damage at the time, The driver added the note 'Goods delivered in Good condition' on the delivery slip. Very disappointing and dishonest.

Christopher H.

5/5

Fast efficient delivery of a boiler that was urgently required, excellent company.

Mem T.

5/5

One of their drivers caused damage to our drive gates, called them up and they fixed them the next day. Not many companies like this anymore! Thank you.