APH - Luton Airport Parking - Luton

Craig Philip

Important to note that this car park is manged and run by Airparks. Very easy process with dropping off and depositing key and then literally only a 10 minute wait for bus as we just missed one. Returning was fine with scanning ticket and keys coming out of a locked box. make sure you note your vehicle location though as it goes off screen when you scan your ticket to open the box. All in all a very easy and excellent service would happily use again.

Hywel Maslen

Liked this place for the service.

You can park your car yourself.

There is also another sevice.

Buses were reasonable and warm and pretty frequent.

Worthwhile for the price which was far less than many of the other services that were available.

Despite the short waits and the transfers for me this made it a good choice.

Probably adds 30 mins to your trip overall though just so you are aware.

Iain Mc

We used the self parking which I cannot recommend highly enough. Bus transfer was perfect both towards and return from the airport. The bus drivers know all the back routes to avoid traffic build up approaching the terminal.

On our return our car needed a full lift due to an alternator electrical fault and the staff were amazing. Bus drivers were offering us the use of facilities and one driver in particular brought us water and some biscuits whilst we waited 5 hours for a full recovery. I will use this car parking again and have no hesitation in recommending it.

Trish Umney

Have used APH for many years at various different airports but our experience tonight was a complete shambles.
We went to bus stand at Luton airport and boarded Airparks bus.
There was no bus driver anywhere
Luggage was stacked all over the place and we had to struggle to put our cases on top shelf on top of other cases.
People squeezed onto bus and there were at least 15 people standing and several cases in the aisles
The driver eventually appeared, started the engine then disappeared again
He then returned again & started to reverse.
He stopped and got off bus again & then came back & we finally started our journey to car park
At car park it was very dark and bus windows were so dirty that we could not see if we were at drop & go or self park- the driver did not tell us where we were
We realised we were at drop & go so went inside to collect keys
The label on keys said a 3 digit number & a squiggle that looked like it could be a letter G or a number 6
We went into the dark car park & found row G
None of the spaces were numbered so went inside walked up the row (which was very dark) & kept pressing key in the hope we would find our car somewhere
We eventually found it at the top of the row parked very close to car next to it
Overall this has been the worst car park we have ever used & we would not recommend it

GlowingGlobe

The APH Drop and Go service at Luton is generally reliable and gets the job done. However, the signage could be clearer, as it took me a couple of extra minutes to find my way after entering the wrong car park. It seems the service is combined with Airparks, which might contribute to the confusion.

The process is a bit like self-checkout at a supermarket: quick if your barcode scans correctly, but tedious if you need assistance. Thankfully, the one staff member on hand was helpful when I had to manually input my entire booking again.

A key tip—if you have Sentry Mode or any security features on your electric vehicle, including a PIN code, make sure to disable them before leaving. APH Luton didn’t prompt me to do this, but fortunately, I knew from a recent experience at Gatwick APH. Without disabling these features, they might not be able to move your car, and it could drain your battery while you’re away.

One downside is that the storage site is open-air with tight parking, so check your vehicle for any damage hidden by a layer of dust before driving off. Considering the price of £103 for 8 days (including a discount), it's on the steeper side for what you get. Given some of the horror stories in other reviews about vehicle damage, I might opt for official parking next time, even if it's slightly pricier. The idea of agency drivers carelessly moving and parking your vehicle is something I'll try to avoid in the future.

Overall, it’s a fair service, but a few tweaks could make it much better.

MP_VIP 01

Too many parking places in the same place, you don't know which one is yours and you are losing time. From the information that you get on email, it doesn't really inform you where is the parking. I had on self parking space, but the barrier opened at the other parking and I lost half an hour to park on the right parking.

E

Price wise APH is one of the cheapest for Luton airport. It is very ideal as you can drop your keys off anytime. One major issue is the signage. There are round 2/3 different car parks and it makes finding the right one very difficult, especially at 2am. On the way back however, we arrived at the correct bus stop and there was a bus there (with people in). I smiled and waved at the driver and he just drove off, he didn’t even wait for us and we had an elderly person with us, I thought it was extremely rude.

Maz Maszlag

So easy to use with number plate recognition. Just drive in, park up and wait for shuttle bus which runs approximately every 10mins. Very safe and secure with a top notch service.