APC Overnight (Wakefield) - Castleford

Address: 3-4, APC Overnight (Wakefield), Normandy Court, Wakefield Europort, Express Way, Castleford WF10 5NR.
Phone: 01924894777.
Website: hec-logistics.co.uk
Specialties: Courier service.
Other points of interest: Wheelchair-accessible car park, Wheelchair-accessible entrance.
Opinions: This company has 30 reviews on Google My Business.
Average opinion: 3.9/5.

📌 Location of APC Overnight (Wakefield)

☎️01924894777

⏰ Open Hours of APC Overnight (Wakefield)

Monday: 8 am–6 pm
Tuesday: 8 am–6 pm
Wednesday: 8 am–6 pm
Thursday: 8 am–6 pm
Friday: 8 am–6 pm
Saturday: 8–11 am
Sunday: Closed

APC Overnight (Wakefield) is a prominent courier service located at Address: 3-4, APC Overnight (Wakefield), Normandy Court, Wakefield Europort, Express Way, Castleford WF10 5NR. The company can be reached by phone at 01924894777 or through their website at hec-logistics.co.uk.

Specializing in courier services, APC Overnight (Wakefield) has made a name for itself in the industry. The company prides itself on providing reliable and efficient delivery solutions to its clients.

Some notable features of APC Overnight (Wakefield) include a wheelchair-accessible car park and a wheelchair-accessible entrance, ensuring that all customers can access their services without any difficulties.

According to customer reviews, APC Overnight (Wakefield) has received an average rating of 3.9/5 stars on Google My Business, indicating that the majority of customers have had a positive experience with the company. Despite the mixed reviews, it is evident that APC Overnight (Wakefield) continues to strive for excellence and improvement in their services.

👍 Reviews of APC Overnight (Wakefield)

Nerissa B.

1/5

The delivery was eventually ok. What happened when I rang to say I was upset because I was in the house with 2 dogs and neither myself nor the dogs heard anyone knock.
Rebecca Davis was the person I was put through to speak to. She was unprofessional, talking to me as if I owed her something . Told me my attitude was rude and if I didn't listen then she would send my parcel back to the sender ,these threats were given because I said I didn't want excuses and to be honest most of what was said has no concern to myself and I am not interested. I will now tell you the parcel was the ashes of my pet dog . I was upset because I needed my dog home and Rebecca Davis used her position to bully she knew the parcels contents she knew I was upset yet she took great pleasure in being nasty .
Customers don't matter or rather the recipient of any parcels from this company

James R.

5/5

As an electrician I had ordered some parts and paid next day delivery from the wholesaler. Turns out they didn't even post it until the day it was supposed to arrive 🤦‍♂️

APC were really accommodating and instead of loading onto the van for delivery allowed me to collect from the depot 1st thing in the morning.

This allowed me to get the parts and get the job done on the day it was booked rather than having to wait for the driver and knocking the repair on a day

This is how all courier/delivery services should be run, real people to speak to and help instead of recorded messages and robots

Jade G.

1/5

Literally fly tipped my item into waste land with a massive fence around it and puts a note through door saying popped over fence jokers!! I have no access unless climb over said fence he also didn't knock in the first place

Malcolm P.

5/5

Went to collect a parcel that I'd missed my delivery for. The gentleman on duty very thorough in locating my parcel that hadn't "yet" been logged back in the system as "non- delivery". He could have easily said to come back the next day, but instead went the "extra mile" to accommodate me. Brilliant customer service...certainly 5 star service!

Ashleigh

5/5

We went to collect a few parcels Friday 5th July, staff were very fast and efficient. I have a small car and a man carried our parcels out, we attempted getting the items in the car and an older gentlemen who worked there helped us load the car up with the big parcels. me and my partner pulled over further down the road with our hazards on and the same gentleman pulled over to help us as we had lost an item inside the car. Very helpful staff, friendly and would highly recommend them.

Thomas G.

1/5

Not accommodating at all... I have awaited a delivery of a parcel containing a part that I need for an installation as I am an engineer. I am mobile I will most likely never be in when they deliver. They have attempted to deliver 3 times and never called me or left with a neighbour just left a slip with no date/time/comment etc.

It’s now the day before I need the part so rock up at the depot and find they are not allowing collections due to covid. Even when wearing a mask etc. And that I will have to arrange re-delivery which will then make the part late. They may as well send the part back.

EVEN ROYAL MAIL ARE ALLOWING COLLECTIONS WITH A MASK! And they are the most robust company of all

Get real people make no wonder businesses may suffer you are suffocating yourselves by having ridiculous measures in place.

Staff completely unwilling to help

Spannybojangles

5/5

Have used for over 18month, Drivers are always on-time and helpful, and the rare moments there is an issue, the office staff are quick to get to the bottom of it.
Very competativly priced for packages whose dimensions exceed 1.2m in any given length.

JK P.

1/5

Ridiculous Service in the world I paid extra money for fast delivery for next day cuz I needed my Parcel
So the delivery man even didn’t give me a chance to come down and open the door he just flayed
I rang to there office so I did explain to them I really need my parcel they said you have to come and collect it in far away
Very disappointed with this service
Wish I could give a 0 star
Not worth a 1 star