A.D.D Express Ltd - Elland

About A.D.D Express Ltd

A.D.D Express Ltd is a reputable courier service based in the United Kingdom, located at Phone: 1422377660 in Unit H2 Premier Way, Lowfields Business Park, Elland HX5 9HF.

The company has garnered a commendable average opinion score of 4.4 out of 5 stars on Google My Business from 40 reviews. This impressive rating reflects the high-quality services offered by A.D.D Express Ltd. Their specialties include courier services, ensuring swift and reliable delivery of goods and packages.

Facilities and Accessibility

A.D.D Express Ltd places a strong emphasis on accessibility, featuring a wheelchair accessible entrance and parking lot, making their services convenient for all customers. This thoughtful inclusion demonstrates their commitment to inclusivity and customer satisfaction.

Noteworthy Features

Excellent Communication and Professionalism: Reviews highlight the polite and courteous nature of the staff and drivers. A particularly glowing review mentions a situation where despite difficult access conditions, the driver remained professional and communicated effectively. This level of dedication to customer service is evident in many testimonials.

State-of-the-Art Fleet: The company boasts a fleet of all new trucks, ensuring efficient and modern operations.

Recommendation

For anyone in need of a reliable courier service, A.D.D Express Ltd is highly recommended. Their exceptional service, accessible facilities, and impressive fleet make them a top choice for courier needs. To experience their service firsthand, we encourage you to visit their website at addexpress.co.uk. Don't wait any longer to handle your courier needs with a company that values customer satisfaction as much as A.D.D Express Ltd does.

👍 Reviews of A.D.D Express Ltd

Gareth A.

5/5

Wonderful transport company. Staff and drivers are so polite

Karl

5/5

Had a super urgent delivery and access is rubbish where I am but got a call from depot and driver drove like a pro! Great communication and spot on driver. Thanks

Lee R.

5/5

So today I had Mick deliver a pallet to my home address, I’d just like to say he deserves 5 star feedback for his excellent service. He’s a credit to the company. Many thanks Mick.

Michał B.

5/5

Highest quality courier service! All new truck fleet.

Frau H.

5/5

Thanks to Mark for dropping off my pallet of compost right where I wanted it. Gave me two calls before arriving to double check location and logistics (they used Streetview which made it easy), drop over and done with in a couple of minutes. Totally recommend.

Imran B.

5/5

Been once so far as a stand in driver. Trunk load to pallex (A dump). Good bunch of lads @ A.D.D. never liked MAN but trucks a truck. Satisfied and wont have any issues of asked again.

Alec R.

1/5

We engaged ADD because they were recommended as experienced couriers of range cookers (heavy but somewhat delicate item) and probably naively assumed they would be handling the job door-to-door. They sub-contracted the job to at least 1 or more other couriers (which we were not told about nor had contact details of). This means it would be lifted on and off at least 2 vehicles for the journey. Those jokers then tried to collect the cooker before it was ready despite specific instructions to the contrary. When it was collected it did not arrive 'next day' as promised and there were further delays. Damage was done to the cooker paintwork (not apparent until unwrapped) which appears to be because someone tried dragging it by the handrail, which is specifically warned against by the manufacturers. It weighs 120kg and using a handrail designed to carry teatowels to pull it around by should, quite obviously, be avoided I reckon and we hoped the 'experienced' guys at ADD would know this. The difficulty is that I expect it will be claimed that the cooker was poorly wrapped/protected by the seller but I consider it arrived adequately prepared -the handrail was covered and a very big 'fragile' sticker applied amongst other protection. Just beware that this courier (probably common practice in the business), will subcontract so you may not get the service you expect.

David H.

5/5

Just turned up & young Gentleman in the Warehouse" asked me to pull in & unloaded me Straight away.
Big thank you & makes the difference on a busy day. Dave H. PDA Transport.