Nando's Luton - Hatters Way Retail Park - Luton

Address: Hatters Way Retail Park, Chaul End Ln, Maidenhall, Luton LU4 8FD, United Kingdom.
Phone: 1582287746.
Website: nandos.co.uk
Specialties: Restaurant, Chicken restaurant, Delivery service, Delivery Restaurant, Portuguese restaurant, South African restaurant.
Other points of interest: Delivery, Takeout, Dine-in, Assistive hearing loop, Wheelchair accessible entrance, Wheelchair accessible parking lot, Wheelchair accessible restroom, Wheelchair accessible seating, Alcohol, Beer, Coffee, Free water refills, Halal food, Healthy options, Late-night food, Small plates, Vegan options, Vegetarian options, Wine, Lunch, Dinner, Dessert, Seating, Restroom, Wi-Fi, Wi-Fi, Casual, Family-friendly, Groups, LGBTQ+ friendly, Transgender safespace, Credit cards, Good for kids, Good for kids birthday, High chairs, Kids' menu, Free parking lot, Parking.
Opinions: This company has 296 reviews on Google My Business.
Average opinion: 3.9/5.

📌 Location of Nando's Luton - Hatters Way Retail Park

☎️1582287746

⏰ Open Hours of Nando's Luton - Hatters Way Retail Park

Monday: 11:30 AM–10 PM
Tuesday: 11:30 AM–10 PM
Wednesday: 11:30 AM–10 PM
Thursday: 11:30 AM–10 PM
Friday: 11:30 AM–10 PM
Saturday: 11:30 AM–10 PM
Sunday: 11:30 AM–10 PM

Nando's Luton - Hatters Way Retail Park is a restaurant specializing in chicken, located at Hatters Way Retail Park, Chaul End Ln, Maidenhall, Luton LU4 8FD, United Kingdom. The restaurant offers dine-in, takeout, and delivery services, and can be reached by phone at 1582287746.

Specialties

Nando's Luton - Hatters Way Retail Park is known for its delicious chicken dishes, and offers a variety of options to suit different tastes and dietary needs. The restaurant serves Halal food, and has a range of healthy options, vegan and vegetarian dishes available. In addition to chicken, the restaurant also serves beer, wine, and coffee. The restaurant is family-friendly and offers high chairs and a kids' menu, making it a great option for dining with children.

Accessibility

The restaurant is wheelchair accessible, with a wheelchair accessible entrance, restroom, and seating available. The restaurant also has an assistive hearing loop for those who are hard of hearing.

Parking and Amenities

There is free parking available at the restaurant, and the restaurant offers wi-fi for customers. The restaurant has a casual and welcoming atmosphere, and is a great option for groups, as well as being LGBTQ+ friendly and a transgender safe space.

Opinions

Nando's Luton - Hatters Way Retail Park has received 296 reviews on Google My Business, with an average rating of 3.9/5. Customers have praised the restaurant for its delicious food, friendly atmosphere, and accommodating attitude towards dietary restrictions. Some have noted that the sweet potato wedges portion may not be enough for two people as advertised, but overall, the restaurant has received positive feedback from customers.

Recommendation

If you're looking for a delicious chicken meal, Nando's Luton - Hatters Way Retail Park is a great option. With a range of dishes to suit different tastes and dietary needs, as well as a welcoming and accessible atmosphere, the restaurant is sure to please. We recommend checking out the restaurant's website at nandos.co.uk for more information and to view the menu.

👍 Reviews of Nando's Luton - Hatters Way Retail Park

Nando's Luton - Hatters Way Retail Park - Luton

ZZ Smile

5/5

I was impressed at how seriously they took our allergies - gluten, dairy & tomatoes. Friendly atmosphere. Free Available parking. Spacious interior. Delicious food & serve Halal too; Whole chicken regular combination (medium spice) with 2 sides (chips & spicy rice) with another large chips & large sweet potato wedges. Please note that the sweet potato wedges portion is not enough for 2 people as advertised though.

Shazbo

5/5

UPDATE:

Thought I’d give Nando’s another chance and the experience was wonderful! The staff were lovely, the food was delicious and the staff were not taking our plates away before we had finished. Great job guys. You’re back in my good books.

Even after reading the bad reviews we still decided to pay a visit. Unfortunately we should have taken heed. The customer service sucked. It was like being monitored by the FBI. Some lady called Tasha was walking up and down looking at everyone’s plates (I have made a video which I will not post). As we were eating she asked my husband abruptly if he had finished his meal. It was more of a demand rather than a question. She already had her hands on the friggin plate! So my husband just let her take it. We would have appreciated a bit more time as the place was not full but our plates were. We were sharing our food. There were plenty of empty tables so I don’t understand what the urgency was. Rude, unfriendly, discourteous staff. The Peri Peri across the road is tiny but awesome. Only 2 tables but they don’t snatch your plate off you. Retrain your staff or employ new ones. As you can see from the photos it wasn’t exactly buzzing in there. Shameful.

Laura Rose

1/5

Worst nandos, I've been to so far. Will not be returning or recommending. Unfortunately, food was warm-ish, with the smallest and driest chicken piece, toilets were disgusting, definitely not cleaned or maintained. Cutlery was also dirty, every single one I went changed over for a 'new' one. It's quite unfortunate to put reviews like this, but was highly disappointed as this is not the norm for nandos

RH KHAN

5/5

I with my family recently dined at Nando's and was thoroughly impressed! The food was absolutely delicious and bursting with flavour. Food was cooked to perfection, making for a delightful meal.

What truly stood out, however, was the exceptional customer service we received from Keith. He was attentive, friendly, and went above and beyond to ensure we had a great experience.

Commendatore

5/5

UPDATE SEPTEMBER 2024
Been here numerous times since my last review. A pleasant meal once again. Staff adhered to request of cooking chicken with extra sauce. Food came out fresh and quick. Staff were great as always.

PREVIOUSLY MAY 2023
Excellent meal once again, fresh chicken and food. Friendly service by Jasmine on the tills.

One concern, there is a cold breeze blowing from the top of the restaurant which is an unpleasant experience.

PREVIOUSLY
Great to see a Nando’s in this side of town rather than having to travel to the town centre which is always busy and due to that the quality of food isn’t as good.

However the food here was fantastic, came out quick, tasted fresh and cooked perfectly. Service was excellent. They also have a mezzanine floor and the premise itself is fairly big. Good Nando’s experience after a long time.

ov

3/5

I've had tastier Nando's elsewhere. The food was a bit on the cold side, especially the fino pitta, I expected piping hot chicken. Overall, it was a middling dining experience. The service was alright; nothing particularly noteworthy in terms of customer service.

Shohab Ahmed

1/5

I came to Nandos’s with my family and the staff was very horrible and rude. The food was cold and old. I asked if they could change the chips and they were very rude about it and he didn’t end up changing the chips which he lied about and pretended to change it. Morad kissed his teeth and left with attitude. I would not recommend this at all .

rabjote multani

1/5

I ordered 2 family platters and ordered 5 regular sides of rice and as you can see it’s barely half. It’s not even filled to the top even though they have charged me for the whole thing. They really need to improve their customer care!!! If they’re charging me full they should give me full. The sides are the sizes of the box so they should give the correct portion.