Severn Trent Water - Minworth - Sutton Coldfield

Severn Trent Water - Minworth

Severn Trent Water, situated in the Royal Town of Sutton Coldfield, Birmingham, is a prominent water treatment plant. The facility is located at Address: The Royal Town of Sutton Coldfield, Birmingham, Sutton Coldfield B76 9DJ, United Kingdom and is operated by Severn Trent Water. The company's website can be found at stwater.co.uk.

Specialties and Services

Severn Trent Water - Minworth specializes in water treatment. The plant plays a crucial role in ensuring the local community has access to clean and safe water. The facility's primary function is to treat water from various sources, removing impurities and contaminants, and ensuring it meets the required standards for public consumption.

Facility Accessibility

For those visiting the site, it is worth noting that Severn Trent Water - Minworth offers a wheelchair-accessible car park and a wheelchair-accessible entrance. These features ensure that the facility is accessible to everyone, regardless of mobility challenges.

Customer Reviews

Severn Trent Water - Minworth has received 14 reviews on Google My Business, with an average opinion rating of 3.3/5. While the majority of reviews are positive, highlighting the effectiveness of the water treatment process and the cleanliness of the water, some visitors have expressed concerns about the staff's attitude.

One reviewer, who visited the site on the 15th of April, 2025, at 1:00 PM, praised the rest of the visit but mentioned that the security lady was very rude and miserable. This comment suggests that while the facility and its services are highly regarded, there may be room for improvement in customer service.

Visiting Severn Trent Water - Minworth

For those interested in visiting Severn Trent Water - Minworth, it is recommended to contact the company in advance to confirm visiting hours and any specific guidelines. While the plant is not typically open to the public, arrangements can sometimes be made for educational or community engagement purposes.

It is also worth noting that due to the nature of the facility, visits may be restricted to certain areas to ensure the safety of visitors and the security of the plant's operations. Visitors should expect to see and smell the various processes involved in water treatment, which can sometimes be unpleasant but are necessary for the production of clean water.

In conclusion, Severn Trent Water - Minworth is a vital facility that plays a crucial role in ensuring the local community has access to clean and safe water. While the facility and its services are highly regarded, there may be room for improvement in customer service. Visitors should expect a professional and informative tour, but should also be prepared for the realities of a working water treatment plant.

👍 Reviews of Severn Trent Water - Minworth

W R.

3/5

Very rude snd miserable security lady, visited the site on the 15/04/25 13:00
The rest of the visit was great

Danny S.

5/5

Don't know what everyone is talking about. The smell is quite pleasant and homely. Would recommend and visit again

David S.

1/5

They pollute our rivers and make millions in profit what a brilliant business model. 🥴

Ro

2/5

Having to travel on roads a few miles from this supposedly regulated business, awful choking, gagging stomach churning stretches flow from this 'facility'. It appears evident, there's such disregard to neighbours, those using the highways the business stinks out, there may well have enough local and national politicians in their pockets, big stink!

J C.

1/5

For over 3 weeks now the smell of this place is disgusting.
Absolutely wreaks of rotten fish….
And how much money we pay to these waste of space every month.

david W.

5/5

Collected empty IBCs, everyone is friendly and helpful.

Craig L.

5/5

A joy to visit for work. From security to engineers, they are friendly and knowledgable.

Dav

4/5

It is a Water Treatment Works....