Mail Boxes Etc. Clapham Junction - London

London M. C.

We have worked with the Lavender Hill Mail Boxes Etc flawlessly for years. Mailing family packages across the world, business documents, they have always made our needs a priority. In particular, Aman is a superstar. Thank you MBE!

Cormac S.

Terrible experience with MBE Clapham. They essentially stole 50£ from me. This place is a scam. Read all of the reviews before going to them.

I went in to get a fob duplicated. I waited an hour for them to say come back next week when we have more time.

I came back a week later to give them more time to do it. Again was told to wait one hour. After one hour, they gave me a duplicated fob that I paid for. The fob didnt work.

I went back to the store and they said we need to order a special card to do this one. It will take some time to be delivered. I paid for it and waited for the delivery. They contacted me several weeks later to collect it and reprogram. I arrived and again told to wait one hour for it to be programmed.

Got home and again the card doesnt work. I contacted them and they said come back into the office for a refund.

Their refund policy is 2 weeks so even though I paid for it and waited for the card to be delivered to them for several weeks, I wouldnt have been entitled to a refund under their policy.

Back and forth by email and phone calls, they tell me to go into their office again. I went in and explained the situation. The man working there said “I remember you and we couldnt program your card. Apologies but can you leave the card with us, send an email tomorrow and we will give you a refund.”

I left the card with them and trusted their word. I sent an email explaining the situation and now they’re refusing to give me my money back. So in short, I paid 50£ for a card for them to reuse for another customer and wasted about a day of my life going back and forth trying to resolve the issue.

Save yourself the time and dont bother using this company. Completely unprofessional and unreliable.

Edit: They saw the review and offered me £25 store credit to remove the review 😂
So they got a free access card that I paid for and returned so that they could offer it to another customer for another £50. So overall they’ve made 100£ out of my transaction for no service because Ive paid for the card and then they’ve resold it to another customer as new.

Grace W.

I got scammed yesterday. I would like to warn people. As a local I went for food shopping as every week in the last 15 years in Clapham junction, around the station area. I didn’t want to go to the library and I saw from the outside they have printers.
As I asked for a copy of a paper, they took the paper beyond while another guy was distracted me asking about where I am from the weather etc. I thought was bizarre as he was really trying to make conversation while I expected something very quick..
Long story short, after about 5/10 minutes from the back one guy came over with a print. At that point I started to realise there was something wrong.
I paied £5.5 for a black & white print and I left.
What I am saying is: you change crazy money for printing, but you know how much the local providers charges.
Therefore if you were honest you would inform me in advance. I give you 1 start as I got a feeling that this was done with the intent of ripping clients off. I stop by previously for a key cut couple of time and was very happy with the service. No this time!

Rik W.

Really pleased with my experience. They called me when there was an issue with a Fedex drop off and offered to help by printing out the paperwork that was needed - all was resolved over email and they didn't charge me anything extra for the hassle (even though it was my fault)! Good job guys!

Terry J.

Don't get your keys cut here unless you want to pay nineteen pounds for two yale keys.

Danny J.

This place was recommended by my friend James. Told me it was great for parcel deliveries and printing. Spoke to a lovely lady over the phone over a month ago, in regards to a parcel enquiry. Prices fairly standard, great customer service, nice staff, quick and easy packaging for my wife. I will be coming back soon!

MOD _.

I was quoted a figure for a job and when I took it up the actual cost was twice as much It was too late to find another printer. After many emails I am offered 15% of next job. There will not be a next job I'm afraid. Do not recommend.

Peter N.

I was very very happy when I dealt this Sue at the store the lady was very helpful, the packaging service is extremely professional. Excellent customer service, I recommend this store for any international shipping service. My items reached their destination safely and even before the time. A big thank thank to Sue and the team at Mailbox Clapham