Wingham™ Timber - Canterbury

Mr. T.

Just finished a decking project started in 2022 due to various issues and changes. As a DIYer it is a bit of a step up from the usual DIY places going here but I needn't have worried. I has helped by a young lad - polite and knew his stuff. Liked what they stocked. Made a larger order over the phone for their deck boards which came in various meter lengths and also 2x6 joists for the base. Whole ordering process was easy - yet again nice, helpful people. Delivery was as promised even threw in some extra lengths due to marks at the end of some pieces. Wood came treated so a natural stained look. The finish colour you see here is not from Wingham but what I painted with a deck finish colour. Due to not getting all boards down some warped over winter. Worth noting to get extra few boards as in 2023 they had changed from milling that profile but was lucky that I got the tail end of a special order otherwise I could have been charged extra for the setup to mill that profile. However, yet again whole process from sale to delivery was helpful and smooth. Prices were also good.

Graeme B.

Informative and helpful, and decent wood supplies certainly most of the time

Marcus P.

I was dealing with a Adam over email who was very quick to respond when I was sending lists of materials to quote and also very accommodating when I was pinging questions back and forth. Nothing was too much trouble. Wingham Timber was the most competitive against 5 other suppliers in the area and will now be my go to timber supplier. Delivery was prompt and correct.

Wayne A.

As the wife/ secretary from our building company, I do a lot of the calling to Merchants and I can honestly say all the staff here are so lovely and helpful, and delivery is always the next day if they possibly can. I would recommend them to anyone wanting this type of material.

Mark D.

Terribly disappointed with their customer service.
I went in today (an hours round trip) because I wanted a SHEET of plywood cut to be told "that should be ready in a couple of days"!!! I left and said i'd go elsewhere.
It's a real shame as i was planning to use them to supply timber for a garden room i'm building in the spring. Probably lost them £5,000 in business.
In all my years of using timber merchants i have NEVER known for it to take a couple of days to cut one sheet of plywood.

In response to your reply.
Thank you for your reply and apology.
I arrived at 3:50pm. You close at 5pm. I find it incredulous that a timber merchant doesn't have staff trained to cut a sheet of plywood during opening hours. Granted it was a little late in the day but the yard seemed very quiet. I got it sorted at another merchant today so no worries.

Paul S.

Helpful staff in here. Lots of knowledge.

James

Served by a balding middle aged man, went by the name of Kyle. Great customer service, bit of a quick temper but otherwise superb matter of fact delivery of knowledge. I was told i could buy shoes here so i popped in. Turns out was just a google error. Will be buying my Christmas tree here next summer!

Richard D.

Everytime I call around, these guys to be the most competitively priced.

They are a bit tucked away in a slightly awkward location, but deliver if the order is over £100. Just blew £1300 on a few 4' x 2's and some roof joists for a Summer House... what the feck is going on with timber prices these days? Just about double what it should have been.